Full pc crash only a fee minutes into menus

[Sgt. Rekt'em]

All my game time is purely troubleshooting. My entire PC freezes after being in game looking at menus, heroes, etc,,.

I have tried pretty much all the basic troubleshooting tricks still same full PC brick. I noticed my shaders load to about 70% and than I get into menus fiddle around for a bit than crash. Perhaps that is something

[ItsYonehNotYown]

same exact thing happening to me, also haven't been able to do anything but troubleshoot. Sometimes, if I'm really fast, I can get into a game for a short few moments, but it always ends with a full PC freeze

[Sgt. Rekt'em]

Glad I'm not the only one

[Sgt. Rekt'em]

Let's hope others comment here and a solution can me found

[Fallen]

same problem as you guys, by chance are you two on AMD?

[M3R]

On full Nvidia rig here. I can play games and navigate menus but after a few games I end up crashing to desktop. My computer does fine running the game on high/ultra and stuff but just crashes seemingly consistently after a few games unfortunately.

[EndlessLee]

Complete freeze as well after a couple minutes. I have only had this problem on one other game with no solution, Once Human. No indications of any issue, just locks up out of nowhere and usage/temps are completely normal when it does. No BSOD ever, reliability check says nothing. I have tried overclocking/underclocking everything, changing so many BIOS settings, reinstalling every driver, running CMD repair prompts. Nothing works and I have no idea why it is this game and Once Human that i can just not play. I played the CBT for Rivals without any issue too, so idk why it suddenly just perma freezes. No issues running max settings on more demanding games either, literally only Rivals and Once Human will freeze me no matter what settings or fixes I use.

Win 10
MB: Prime x470-pro
CPU: R7 2700x 8core at 3700Mhz
GPU: NVIDIA RTX 3080
48G DDR4

[ItsYonehNotYown]

Originally posted by TheStealthyRogue:

Complete freeze as well after a couple minutes. I have only had this problem on one other game with no solution, Once Human. No indications of any issue, just locks up out of nowhere and usage/temps are completely normal when it does. No BSOD ever, reliability check says nothing. I have tried overclocking/underclocking everything, changing so many BIOS settings, reinstalling every driver, running CMD repair prompts. Nothing works and I have no idea why it is this game and Once Human that i can just not play. I played the CBT for Rivals without any issue too, so idk why it suddenly just perma freezes. No issues running max settings on more demanding games either, literally only Rivals and Once Human will freeze me no matter what settings or fixes I use.

Win 10
MB: Prime x470-pro
CPU: R7 2700x 8core at 3700Mhz
GPU: NVIDIA RTX 3080
48G DDR4

Now that you mention it, i remember also trying once human and it doing the same. I didn't try things as extensively as you have, but had the same outcome... Might be UE5 related for our systems specifically? I'm sure I've played other UE games but these two have the same problem.
Doesn't affect my friends, nothing seems to help, haven't seen much online about how to fix it. Might be niche enough that there hasn't been a solid solution yet? (hope not at least)

[ArhyBES]

same thing... i tried to update nvidia driver - didn't help

[JhisarT]

Same issue, no matter the config or the graphics settings, the game freezes the pc and does a hard restart, poorly optimized game perhaps

[ItsYonehNotYown]

Originally posted by Kylix:

intel 13th/14th gen CPU by chance?

AMD Ryzen 7 2700x

[Cult Leader]

Ive noticed a lot of you do not post HDD, SDD, NVME ... this does make a difference... and whoever posted they are on Windows 10. It is BY FAR time to upgrade Windows.

Validate files
Clear STEAM cache: Steam - settings - downloads - clear cache - sign back in.
Ensure windows is up to date
Ensure graphics drivers have been updated (new driver released just recently).
Reboot
Run Steam Admin
Run game and wait for shader compile
What version DirectX

My friend had this issue yesterday, I was able to fix it for others as well.

specs:
Geforce 3080
cpu i7
32 Gb ram
NVME 2TB
G-Sync 280hz Monitor

[Black_Materia9]

same 13-14 gen GPU, I can't launch the game.

[Cult Leader]

Originally posted by QueenOfShade:

Same issue, no matter the config or the graphics settings, the game freezes the pc and does a hard restart, poorly optimized game perhaps

Optimized very well. There is not much to the game if you look into how/who made it:)

[Cult Leader]

Originally posted by TheStealthyRogue:

Complete freeze as well after a couple minutes. I have only had this problem on one other game with no solution, Once Human. No indications of any issue, just locks up out of nowhere and usage/temps are completely normal when it does. No BSOD ever, reliability check says nothing. I have tried overclocking/underclocking everything, changing so many BIOS settings, reinstalling every driver, running CMD repair prompts. Nothing works and I have no idea why it is this game and Once Human that i can just not play. I played the CBT for Rivals without any issue too, so idk why it suddenly just perma freezes. No issues running max settings on more demanding games either, literally only Rivals and Once Human will freeze me no matter what settings or fixes I use.

Win 10
MB: Prime x470-pro
CPU: R7 2700x 8core at 3700Mhz
GPU: NVIDIA RTX 3080
48G DDR4

You and others may not agree... but you might wanna updates windows, gang.
Are you also running this on SDD/HDD/NvME?

[Urticarie]

I have had issues with shaders on most new U5 games, im not sure your issue is the same as mine but I have a fix for this.

Im guessing this applies if you have an intel i9 CPU series 13 or 14 because as you may know they are pretty faulty.

I had the shader issue on multiple games and the fix I found is you go to Control Panel -> Hardware and Sound -> Power Options (or just go to the search bar and type "Choose a power plan"). Then just switch from Balanced to Power saver and thats it.

I know it seems strange, seemed the same for me before, but after trying to play Black Myth Wukong and failing over and over again to get passed the shader part I tried everything I could find on the web. This was the only way to fix it for me and it works for every game I tried since that had the issue (Marvel Rivals, Stalker 2). You can also turn it back to balanced if you want after you get passed the shader part.

Hope this helps at least some of you