Game crashing, 18GB of memory?

[ProVegaGamer]

anyone else game crashing more often now?
not sure if its a memory problem or AMD GPUs.

[Floppa]

Originally posted by RadeonProVega:

Originally posted by Terrain:

game runs great for most people. i doubt it

just curious what's your specs, os, ram, gpu and cpu?

w 11 ryzen 7 5800x radeon rx 6700 xt 64 gb

[ProVegaGamer]

Originally posted by Terrain:

Originally posted by RadeonProVega:

just curious what's your specs, os, ram, gpu and cpu?

w 11 ryzen 7 5800x radeon rx 6700 xt 64 gb

Well i guess its only affecting certain users, i know im crashing. are you running the game at the highest settings? because i play at 2560x1440, ultra settings. I Get around 38-45fps, but the crashes are getting out of hand. I guess i could try to verify my files and see what happens.

[Floppa]

Originally posted by RadeonProVega:

Originally posted by Terrain:

w 11 ryzen 7 5800x radeon rx 6700 xt 64 gb

Well i guess its only affecting certain users, i know im crashing. are you running the game at the highest settings? because i play at 2560x1440, ultra settings. I Get around 38-45fps, but the crashes are getting out of hand. I guess i could try to verify my files and see what happens.

i have everything but on high or above but shadows and foliage are at med

[Chriss THEROCK]

We´ve solved the problem by changing the page file location to be only used within SSD drives and then system managed. If you don´t know where to find it use this guide: https://www.windowscentral.com/software-apps/windows-11/how-to-manage-virtual-memory-on-windows-11
But instead of changing it to Custom size set it System Managed at every SSD Drive or SSD partition. And set No paging file at youre have old magnet HDD. Restart the PC and try it out.

[Le Beluga]

My RAM goes up to 20 GB and I have an error message asking me to have 10 GB or more -_-, I have 32 GB DDR4 3600 Mhz
The game's launching perfectly, but when the party starts my game closes

[~Sound Sage~]

guys, it might be a pain in the cheeks, but go to the official discord for rivals, message the support bot and go from there, they will ask you to post your issue, then they will ask you to use client_diagnose.exe in \Steam\steamapps\common\MarvelRivals and take the zip file it makes after you hit the analyze button, and send it to the bot in discord.

be patient cause it takes a while for them to get back to you.

[Talf]

having the same issue. RTX 3080, 32GB ram, Ryzen 7800X3D. I have to restart the game every 2-3 games. I'm scared to play ranked

[circadex]

Originally posted by ~Sound Sage~:

guys, it might be a pain in the cheeks, but go to the official discord for rivals, message the support bot and go from there, they will ask you to post your issue, then they will ask you to use client_diagnose.exe in \Steam\steamapps\common\MarvelRivals and take the zip file it makes after you hit the analyze button, and send it to the bot in discord.

be patient cause it takes a while for them to get back to you.

This does nothing. I posted a message to the support bot, with my diags file, what I already did (everything the FAQ suggested), and my system specs. I got a canned reply 24 hours asking for all the information I already provided. When I responded that I already provided all that info, another 12 hours later i got another canned reply with the FAQ information. Support there is absolutely less than useless.

Also, just for data, I'm running Win11, RTX 3080, 64GB RAM, Ryzen 9 5950X. Running the game on medium to low settings at 1080 at this point, doesn't help at all.

[Paco]

Not just an AMD issue

[TTV_1_800_JIMMY]

think this game has a memory leak..... hard times

[Corinarh]

My pc is freezing since game uses so much ram it's stupid. It's like they never had a beta test.

[Floppa]

Originally posted by Corinarh:

My pc is freezing since game uses so much ram it's stupid. It's like they never had a beta test.

it really doesnt

[Corinarh]

Originally posted by Terrain:

Originally posted by Corinarh:

My pc is freezing since game uses so much ram it's stupid. It's like they never had a beta test.

it really doesnt

it does i can't play more than 2-3 matches back to back or everything will be freezing and i can't aim with those stutters and when i open up character screen then it will result in ultra freeze. Only Escape from Tarkov was like that it also leaked ram like crazy for no damn reason.

[Saint-14]

Doing what this guide said fixed the issue for me :)

https://www.windowscentral.com/software-apps/windows-11/how-to-manage-virtual-memory-on-windows-11

[khelbun]

If you are having this issue and have an Intel gen 13 or 14 chip, the root cause of the problem is due to a known overvoltage issue on many of those chips, you can check out a good article on it here:

https://gamerant.com/intel-no-recall-13-14-gen-stability-crashing-cpus/#:~:text=Intel%20confirmed%20that%20the%20company,irreparable%20damage%20to%20the%20chips.

The above suggestions were a workaround until the proper updates for fixing the root cause were released. Now that those updates are available you don't need to perform any of the steps above once you've applied the BIOS update fix.

To fix the issue you need to go to your Motherboard's or PC manufacturer's website, e.g. Gigabyte, Asus, HP, Lenovo, Dell. Then download and apply the latest BIOS update to your motherboard. This will fix the underlying overvoltage issue allowing you to play the game and also help prevent your processor from slowly self destructing.

Alternatively to get the game going without the update you can also go to the windows power settings and change your power profile to either Balanced or Power Saver, this can also prevent the processor from spiking the voltage as much and causing the issue.

That being said I would highly suggest getting and applying the BIOS update as your processor will slowly self destruct over time without it. This process generally starts with symptoms such as slow downs and random crashes, if you are experiencing that you can contact Intel or your PC manufacturer to have the processor RMAed and replaced.