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The game has massive balance issues and the first major patch fixed literally none of them.
People are becoming more aware of the bots in QM/Real players in V bots issues.
It still has many issues with its performance.
Hackers run rampant.
Healing is so overtuned the meta is literally to spend half a min + effectively invincible on point with consecutive healer ults but lower ranked players aren't smart enough to understand this so some characters are total garbage v anyone good and unstoppable killing machines v the majority of the playerbase (Ie Iron Fist), making balancing it hard, if they were even trying to make the game remotely balanced, which they don't seem to be
Lol... welcome to hero shooters. Healing is an important part of these games. Learn to hit 2 headshots in a row or find openings in their healing to win. You need more than just aimskill to win in these games. Need some strategy and target prioritization. If you are hitting tanks and no one is helping and it doesn't seem like enough damage you are doing the wrong thing. Find angles on a backliner. Sometimes your team will have enough damage to punch through the frontline, but not always.
That is no evidence for the game dying. Sorry dude. If it is this popular now, then it will remain relatively popular for a long time. Obviously it will lose some people. But it's fate is set bar any catastrophe.
Your dislike for the strategy elements of the game has nothing to do with the success/fail rate.
I've seen like 6 of them and an entire publishers line be removed for this kind of thing
I'm surprised they didn't invent any new game mode only copied those well known from Overwatch / Overwatch 2.
There is this broken matchmaking issue, which is anything but fair. Don't get me started on weak anti-cheat.