Marvel Rivals

Marvel Rivals

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Mango Dec 30, 2024 @ 6:52am
BSOD crashing idk what to do
When i first played this game, i had no issues, then i switched to fullscreen, my game froze and just went black and rebooted, went back to borderless and didn't have any issues till yesterday when i started getting a BSOD again, the first stopcode was unexpected_store_exception, now im getting a critical process died, i re pasted my thermal paste before i got into this game cause i was bsoding before and it stopped after other games i played now its happening randomly on this game my specs are amd 5700xt, ryzen 5 3600x, b550 motherboard, 32GB ram, 1TB ssd and 2TB ssd, 750w 80+ gold psu, i don't have the money to upgrade my pc and i really want to play this game, if anyone can help me with this it would be very much appreciated
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Showing 1-13 of 13 comments
Half Slav Dec 30, 2024 @ 7:18am 
Try to instal the game on your other drive since you have two
Roland Dec 30, 2024 @ 7:20am 
Oh boy.
PC repair technician of 23 years here and you might not like what I suspect.
The most common cause for something like this, especially since you are getting different stop codes, is corrupt/faulty/failing RAM stick(s).

I would suggest looking up Hiren's BootCD, setting it up to a bootable USB drive, and booting into it to run tests on your RAM. It has various programs for testing memory. I'm drawing blanks right now on exact test names, but in something like Memtest+ you'd wanna run the longest test and do at least 3-4 passes.

You will not be able to use the machine during these tests and they take several hours

If it finds errors, you then are going to have to test 1 stick at a time to figure out which one, or replace all of them.

If it does not find errors the next step would be to stress test your CPU. I can't remember what program I used for this but I'm sure Hiren's has something, and if not or you aren't sure which program to use, Google will be able to assist.

Wouldn't hurt to check the SMART status of your storage as well, since sometimes failing drives can cause BSODs.

The only other time I encountered this issue was when a motherboard of mine had failing VRMs. That took weeks to finally diagnose and I ended up RMA-ing my board because I am not equipped for that kind of repair. That came down to the machine passing every other test I threw at it, from RAM to CPU to Storage, and then finally reaching out to ASUS after talking it over with a colleague.

BSODs are pretty uncommon these days during normal operation, so it is very likely some form of failing hardware; though it's not impossible it's software related, like a corrupt Windows install or some ♥♥♥♥.
Mango Dec 30, 2024 @ 7:26am 
i was having the bsod before this game came out when i played genshin impact and stellaris but after cleaning and repasting the thermal paste it stopped but i know those games aren't that demanding and when i played overwatch i never had this issue
Mango Dec 30, 2024 @ 7:56am 
i've also done a system scan, memory scan and storage scan this morning and all came back saying nothing was wrong
Roland Dec 30, 2024 @ 8:06am 
Originally posted by Mango:
i've also done a system scan, memory scan and storage scan this morning and all came back saying nothing was wrong
if you only did the short and quick memtests, then it's possible they missed it, this is why I said to choose the longest one and run 3-4 passes.

And when you say "scan" what are you referring to? What did you use to "scan" the memory?
Mango Dec 30, 2024 @ 8:14am 
sfc scan, windows memory scan and the windows storage scan (forgot the names sorry)
Mango Dec 30, 2024 @ 8:15am 
also im not really tech savy
Roland Dec 30, 2024 @ 8:21am 
Originally posted by Mango:
sfc scan, windows memory scan and the windows storage scan (forgot the names sorry)
Well SFC and Storage are good ones to run, the Windows Memory Scan is not as good as Memtest though, this is why I said to seek out Hiren's BootCD.

Originally posted by Mango:
also im not really tech savy
No worries, just take your time and go over the information I provided.
If you have questions just ask here and I can answer them, I'm subbed to the thread so I will see them at some point and get back to you.
Mango Dec 30, 2024 @ 8:24am 
okay thank you im reinstall it on my second drive and see if that fixes anything and if it doesn't i might just take a shot in the dark and replace my ram
kw0lf.tw Dec 30, 2024 @ 8:37am 
Use HWMonitor ... how do your temps look under load?
Mango Dec 30, 2024 @ 8:57am 
cpu temp is 71 and gpu temp is 75
Ivy Jan 3 @ 10:36pm 
I have same issue with game. Spent all day making sure my software is operating how it should. I don't even know what to do anymore
Originally posted by Ivy:
I have same issue with game. Spent all day making sure my software is operating how it should. I don't even know what to do anymore
how did you fixed it?
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Date Posted: Dec 30, 2024 @ 6:52am
Posts: 13