Black screen when starting the game

[Soynikoytuno]

After the last update (Version 20241219) it won't let me start the game. When I start it, the screen stays black. It happens to me both in GPU debug mode and in normal mode. When the screen is black I can hear game sounds in the background (police sirens, etc...).
Does anyone know how to fix it?

[Yatoro雨]

have u fixed this?

[Myscreant]

I posted my personal solution in another post, but I'll post it here since it might help you too.

I ran into this issue yesterday after putting everything together for my PC. So I'll post what worked for me, and hopefully, it'll work for others that might be running into the same issue.

Solution: Disable the iGPU within Device Manage; reboot your PC afterwards.
Device Manager > Display Adapters > AMD Radeon Graphics (Right click and click on 'Disable driver')

Explanation: I ran into this issue yesterday after assembling everything together for my PC. After a clean install of Windows, I was running into the issue where Marvel Rivals would blank screen after the anti-cheat loaded, and the Windows Network access prompt popped up. I scoured the internet and did all the usual recommendation to see if the issue could be solved, such as: updating all drivers, updating Windows, double-checking display connections were plugged in correctly, turning off Steam overlay, deleting crashed localappdata, clearing cached settings, etc.

However, nothing was working. I even noticed that the crashed Marvel Rival's application would also caused my Task Manager to not respond correctly. After some tinkering and experimenting, I was able to get the game running after multiple consecutive launches (i.e. opening up Marvel Rivals 3 times).

All in all, I was able to deduce that upon launching, Marvel Rivals would boot up with my iGPU, followed by my external GPU, if multiple iterations happened. Thus, disabling my iGPU on my Ryzen allowed it boot up with my external GPU.

Sorry for the long-winded explanation, but I hope this helps someone who might be going through a similar situation.

[Yatoro雨]

Originally posted by Myscreant:

I posted my personal solution in another post, but I'll post it here since it might help you too.

I ran into this issue yesterday after putting everything together for my PC. So I'll post what worked for me, and hopefully, it'll work for others that might be running into the same issue.

Solution: Disable the iGPU within Device Manage; reboot your PC afterwards.
Device Manager > Display Adapters > AMD Radeon Graphics (Right click and click on 'Disable driver')

Explanation: I ran into this issue yesterday after assembling everything together for my PC. After a clean install of Windows, I was running into the issue where Marvel Rivals would blank screen after the anti-cheat loaded, and the Windows Network access prompt popped up. I scoured the internet and did all the usual recommendation to see if the issue could be solved, such as: updating all drivers, updating Windows, double-checking display connections were plugged in correctly, turning off Steam overlay, deleting crashed localappdata, clearing cached settings, etc.

However, nothing was working. I even noticed that the crashed Marvel Rival's application would also caused my Task Manager to not respond correctly. After some tinkering and experimenting, I was able to get the game running after multiple consecutive launches (i.e. opening up Marvel Rivals 3 times).

All in all, I was able to deduce that upon launching, Marvel Rivals would boot up with my iGPU, followed by my external GPU, if multiple iterations happened. Thus, disabling my iGPU on my Ryzen allowed it boot up with my external GPU.

Sorry for the long-winded explanation, but I hope this helps someone who might be going through a similar situation.

doesnt work for me, cause when launched it shows a pop-up that tells me Directx12 is not available due to AMD device is disabled. Anyone can help?

[Yatoro雨]

Originally posted by Soynikoytuno:

After the last update (Version 20241219) it won't let me start the game. When I start it, the screen stays black. It happens to me both in GPU debug mode and in normal mode. When the screen is black I can hear game sounds in the background (police sirens, etc...).
Does anyone know how to fix it?

DId u fix this?

[ProLogY]

Try turning off HDR in the windows settings (I bet you have an HDR monitor)

Boot the game, you'll notice it actually boots up, then you can turn HDR back on in windows settings and you should be good to go. Seems like the game has an issue engaging HDR on boot and it funks up the game.

[extremerunner47]

Originally posted by Myscreant:

I posted my personal solution in another post, but I'll post it here since it might help you too.

I ran into this issue yesterday after putting everything together for my PC. So I'll post what worked for me, and hopefully, it'll work for others that might be running into the same issue.

Solution: Disable the iGPU within Device Manage; reboot your PC afterwards.
Device Manager > Display Adapters > AMD Radeon Graphics (Right click and click on 'Disable driver')

Explanation: I ran into this issue yesterday after assembling everything together for my PC. After a clean install of Windows, I was running into the issue where Marvel Rivals would blank screen after the anti-cheat loaded, and the Windows Network access prompt popped up. I scoured the internet and did all the usual recommendation to see if the issue could be solved, such as: updating all drivers, updating Windows, double-checking display connections were plugged in correctly, turning off Steam overlay, deleting crashed localappdata, clearing cached settings, etc.

However, nothing was working. I even noticed that the crashed Marvel Rival's application would also caused my Task Manager to not respond correctly. After some tinkering and experimenting, I was able to get the game running after multiple consecutive launches (i.e. opening up Marvel Rivals 3 times).

All in all, I was able to deduce that upon launching, Marvel Rivals would boot up with my iGPU, followed by my external GPU, if multiple iterations happened. Thus, disabling my iGPU on my Ryzen allowed it boot up with my external GPU.

Sorry for the long-winded explanation, but I hope this helps someone who might be going through a similar situation.

I tried this and it let me play the game but it was supppppper laggy and unplayable... Anyway to fix that you guys know of?

[SpecNazz]

| WARNING | x20launcher.qt_qml.utils:message_handler:27 - could not load multimedia backend "ffmpeg"
| ERROR | x20launcher.qt_qml.utils:message_handler:29 - QtMultimedia is not currently supported on this platform or compiler.

That causes those cutscenes not to load and give black screen. I have changed windows N version to normal one and seems cutscenes are back. no more black screens

[developdd]

Soemtimes anit-cheat will lock you out with a black screen if you have a PS4 controller connected to your PC (cable or bluetooth). Unplug that if its connected, solved it for me a while back.

[StingzwhenIP]

Having the black screen issue all of a sudden now. Tried everything. Everything up to date, played great yesterday. Definitely a game side error they need to fix

[Hofykz]

I've posted this several times before, but here I am again:

- Set the game to "maximum performance" in the Nvidia graphics options.
- If the game starts with a black screen, press win+ctrl+shift+B to restart the graphics card driver, you should have a picture again.

This is a problem that is due to DSC, we can only hope for graphics card driver updates. I've had this problem for a while, but with the key combination it works every time.

[Exo_gaming]

Originally posted by Myscreant:

I posted my personal solution in another post, but I'll post it here since it might help you too.

I ran into this issue yesterday after putting everything together for my PC. So I'll post what worked for me, and hopefully, it'll work for others that might be running into the same issue.

Solution: Disable the iGPU within Device Manage; reboot your PC afterwards.
Device Manager > Display Adapters > AMD Radeon Graphics (Right click and click on 'Disable driver')

Explanation: I ran into this issue yesterday after assembling everything together for my PC. After a clean install of Windows, I was running into the issue where Marvel Rivals would blank screen after the anti-cheat loaded, and the Windows Network access prompt popped up. I scoured the internet and did all the usual recommendation to see if the issue could be solved, such as: updating all drivers, updating Windows, double-checking display connections were plugged in correctly, turning off Steam overlay, deleting crashed localappdata, clearing cached settings, etc.

However, nothing was working. I even noticed that the crashed Marvel Rival's application would also caused my Task Manager to not respond correctly. After some tinkering and experimenting, I was able to get the game running after multiple consecutive launches (i.e. opening up Marvel Rivals 3 times).

All in all, I was able to deduce that upon launching, Marvel Rivals would boot up with my iGPU, followed by my external GPU, if multiple iterations happened. Thus, disabling my iGPU on my Ryzen allowed it boot up with my external GPU.

Sorry for the long-winded explanation, but I hope this helps someone who might be going through a similar situation.

This worked for me. Well not after, I’m seeing stutter and lag problems. Had to revert that change.

[._e_n_g_i_n_e_e_r_.]

probably not the solution but try the no intro videos mod, it's simple to install

[BawlOut93]

If you have an Nvidia card, hit alt + z while the anti cheat is loading. Let you Nvidia panel stay open while you load into the game. Works every time so long as I hit alt z before anti cheat reaches 100

[azriel]

Originally posted by developdd:

Soemtimes anit-cheat will lock you out with a black screen if you have a PS4 controller connected to your PC (cable or bluetooth). Unplug that if its connected, solved it for me a while back.

I hope you and your family doing well bcs my game actually boot up. But at the same time this is so stupid...black screen and the issue is= bcs a controller are being plugged in... God bless you tho

[Milo Burik]

The million-dollar question is, for around two months, why Marvel Rival is launching on Epic Games, but not on Steam!? Worse, starting with today, it isn't even starting to compile shaders anymore, just a black screen. It's the same PC and the same game, only the launching platforms are different.