Sandustry

Sandustry

BUG: When I start the game all I see is a black screen
literally every time I launch the game it's just a black screen with audio. It seems like I can interact with the menu buttons too but the screen stays black no matter what. I literally have no idea why this is happening and don't see anyone else having the same issue...
< >
Showing 1-15 of 19 comments
lantto  [developer] Feb 2 @ 1:04pm 
That's strange indeed. What computer are you on?
SQWONCE Feb 2 @ 1:36pm 
Originally posted by lantto:
That's strange indeed. What computer are you on?
I have an Acer Nitro 5 Gaming Laptop.
It has an AMD Ryzen 7 5800H,
NVIDIA GeForce RTX 3070 Laptop GPU
16GB of RAM
Tshukii Feb 11 @ 1:56am 
same ! ? did you find a solution
same here. uninstalling and reinstalling does not fix the issue. also, after verifying integrity of game files it says "all 0 files successfully validated"

Edit: i managed to press play and eventually it started, but when the game is unpaused it uses 95% of my cpu
Last edited by Kyrios Katharos; Feb 18 @ 4:06am
Originally posted by Kyrios Katharos:
same here. uninstalling and reinstalling does not fix the issue. also, after verifying integrity of game files it says "all 0 files successfully validated"

Edit: i managed to press play and eventually it started, but when the game is unpaused it uses 95% of my cpu
how did you managed to start the game ?
Originally posted by Kyrios Katharos:
same here. uninstalling and reinstalling does not fix the issue. also, after verifying integrity of game files it says "all 0 files successfully validated"

Edit: i managed to press play and eventually it started, but when the game is unpaused it uses 95% of my cpu
how do you opened the game
lantto  [developer] Feb 20 @ 2:15am 
Just to make sure... Is everyone experiencing the black screen or just stuck on "Loading..."? I think those are two different issues.
LastRaul Feb 20 @ 5:48am 
i have also a problem where i start the game and my whole pc frozes in the first loding screen of the game, it happens about 90% times i run the game. I have managed to run it two times but after 40 mins more or less the my whole pc frozes again.
Originally posted by lantto:
Just to make sure... Is everyone experiencing the black screen or just stuck on "Loading..."? I think those are two different issues.
I am having the issue where I am just stuck on loading. I left my laptop alone for about 10 minutes and it made no progress. When I relaunched the game, it gave an error stating "Could not define "x"".
Originally posted by Kartaskan:
Originally posted by lantto:
Just to make sure... Is everyone experiencing the black screen or just stuck on "Loading..."? I think those are two different issues.
I am having the issue where I am just stuck on loading. I left my laptop alone for about 10 minutes and it made no progress. When I relaunched the game, it gave an error stating "Could not define "x"".
i get stuck on loading but not the define x thing when relaunched it just gets stuck oon loading agian
lantto  [developer] Feb 21 @ 3:25am 
Hello! I've now deployed a hotfix that should resolve some of the "stuck on 'Loading...'" issues. I have also added a button in the bottom left corner during loading that says "Open Debug Console". If you're still having issues, please press it and report back what the console says in order for me to debug it further. Thank you!
Kartaskan Feb 22 @ 12:54pm 
Originally posted by lantto:
Hello! I've now deployed a hotfix that should resolve some of the "stuck on 'Loading...'" issues. I have also added a button in the bottom left corner during loading that says "Open Debug Console". If you're still having issues, please press it and report back what the console says in order for me to debug it further. Thank you!
So, after launching and getting the error "Could not define "x"", I hit the try again button and opened the Debug Console. The error message I am seeing now is "Uncaught (in promise) Error: Could not auto-detect a suitable renderer." I did manage to get the game to start one time, but I was running at around 4.2 FPS, and in the pause menu was getting around 160 FPS.

For context I have an Acer Nitro V15 gaming laptop
It houses a RTX 4050
Intel I5-13420H
16GB Ram
Last edited by Kartaskan; Feb 22 @ 12:57pm
lantto  [developer] Feb 23 @ 2:41am 
Originally posted by Kartaskan:
Originally posted by lantto:
Hello! I've now deployed a hotfix that should resolve some of the "stuck on 'Loading...'" issues. I have also added a button in the bottom left corner during loading that says "Open Debug Console". If you're still having issues, please press it and report back what the console says in order for me to debug it further. Thank you!
So, after launching and getting the error "Could not define "x"", I hit the try again button and opened the Debug Console. The error message I am seeing now is "Uncaught (in promise) Error: Could not auto-detect a suitable renderer." I did manage to get the game to start one time, but I was running at around 4.2 FPS, and in the pause menu was getting around 160 FPS.

For context I have an Acer Nitro V15 gaming laptop
It houses a RTX 4050
Intel I5-13420H
16GB Ram
Ok, that's very interesting. Thank you very much! For some reason it refuses to detect your GPU. Never actually seen that before. Also, the fact that you only got 4 FPS with such good specs tells me that it didn't use your GPU at all. Do you get the same error on both the Steam and Itch versions? And what happens if you try different browsers on the Itch version?
Last edited by lantto; Feb 23 @ 2:41am
BOOM Feb 24 @ 10:05am 
Originally posted by lantto:
Originally posted by Kartaskan:
So, after launching and getting the error "Could not define "x"", I hit the try again button and opened the Debug Console. The error message I am seeing now is "Uncaught (in promise) Error: Could not auto-detect a suitable renderer." I did manage to get the game to start one time, but I was running at around 4.2 FPS, and in the pause menu was getting around 160 FPS.

For context I have an Acer Nitro V15 gaming laptop
It houses a RTX 4050
Intel I5-13420H
16GB Ram
Ok, that's very interesting. Thank you very much! For some reason it refuses to detect your GPU. Never actually seen that before. Also, the fact that you only got 4 FPS with such good specs tells me that it didn't use your GPU at all. Do you get the same error on both the Steam and Itch versions? And what happens if you try different browsers on the Itch version?
In my case, when I open the game, the screen freezes for two to three seconds, then when I click on the taskbar, the screen goes black, when the screen goes black, I right-click, the screen turns white, the mouse starts spinning in circles, and then the game process ends .It is useless to restart the computer and reinstall and verify that the files are complete.(machine translation may not be accurate)
tilemon Feb 26 @ 12:43pm 
I'm stuck at the black loading start screen every time. Console says Uncaught (in promise) Error: Unable to auto-detect a suitable renderer.

Nvidia GeForce RTX 4070 Laptop GPU
13th Gen Intel(R) Core(TM) i9-13900HX
16GB Ram
Last edited by tilemon; Feb 26 @ 12:54pm
< >
Showing 1-15 of 19 comments
Per page: 1530 50