Clicking issue

[Staryn]

When I try to click on something, I have to click several times to get it to respond. It makes puzzles where you have to move things impossible.

I've tried lowering the resolution to 640x480, still happening.

[Daley Eve]

Thanks for reporting this and sorry that you are having issues. I'll speak to the development team and see if we can figure out what is up. :)

[Staryn]

Thank you.

[Tal]

This "repeatedly fails selection" problem appears to be caused by inadvertant engagement of the rotation selection flyout, either because of the overly-small trigger radius, or possibly a timing issue. The behavior seems to only affect objects that can both move and rotate, but only some of them, and I haven't been able to identify what other factors are involved. A larger flyout trigger radius or slightly longer delay could fix it, but I often wished aborted rotations would just leave the object selected in normal use, which might also solve the problem (if it doesn't raise other issues, of course).

Couple more notes that could help make the game as enjoyable as it should be:

The rotation flyout drag radius is smaller than necessary, as mentioned, but the rotation selection radius is also too wide at higher resolutions. Might be desirable to scale one or both radii with screen resolution.

Moveable objects deselect rather than move when more than one bolt is currently in the target square, which is unexpected and (I believe) undesirable behavior.

The tall bots that eat off-color bolts block selection of half the tile behind them. Would work better to either prioritize selection of objects by tile before graphics, or just base selection entirely on tiles.

Options menu appears to have "object select" and "camera pan" flipped for what the controls actually do.

Level numbers aren't visible within levels, which means the only way to tell what level you're currently in is to finish it. Would be nice to have it displayed in the pause menu.

Also, the white mouse-over highlight ring looks more like an opaque haze than a highlight. I find it a bit jarring. The selection effects in general look better at low resolutions than high, and drag the otherwise decent appearance of the game down.

Anyways, had fun with your game today. Not as much as if I didn't have to punch undo repeatedly because the UI wants to fight me, but I want to go back and improve scores and not immediately uninstall, unlike too many games, so nice work.

[frozentide]

Espresso, this has been a problem for many people. I submitted a ticket, and they havent responded in at least 6 months. So it's not just you. I think they got tired of making their own game work well and just abandoned it.

[Daley Eve]

Hello guys.

Very VERY sorry about the delay in response and also the frustrations you are having with Chip. We are 100% aware of the issues, but we have been very busy working on the mobile version and also other projects.

However, we are now turning our attention to these issues. I have collated as much information as I can about the problems, and we are going to work on resolving them.

I don't have a time-scale, but please rest assured that we are aware of this and very sorry.

When I have more to report on the matter I will return and update you.

Thanks for your patience. We hope to have you rescuing Chip in no time!

Daley - Coatsink CM

[Tal]

Great. I ran into score issues after my post, where different times on the result screen can produce identical scores and such, so it appears it registers time incorrectly. That on the list?

And any word on the unfinished chapter? Game felt like it could use about one more zone of content.

[Daley Eve]

Hey Tal,

Yes the scoring issue is something I've taken note of too.

At this point the future of the next chapter isn't 100% certain, but once we have the mobile version released (it's completed now) we would like to commence work on the DLC and push it out onto both platforms.

Thanks again for your patience and bringing matters to my attention.

Daley

[frozentide]

I'm glad I was wrong, welcome back! Look forward to this game finally being playable on the PC. Ironic that mobile gets a working game (I assume) before the PC version is fixed, but I digress. I hope you'll post a very visible notice on the news page or something once this has been fixed so we can get back into it.

[Daley Eve]

Originally posted by toaaron:

I'm glad I was wrong, welcome back! Look forward to this game finally being playable on the PC. Ironic that mobile gets a working game (I assume) before the PC version is fixed, but I digress. I hope you'll post a very visible notice on the news page or something once this has been fixed so we can get back into it.

Good to be back!

Funny you should say that! Chip was actually supposed to get a mobile/tablet release before we put it out on Steam. We designed it AS a mobile game primarily, but found it worked as a general puzzle game. That said, we ended up developing the PC version quicker and the mobile version became the "port", but I digress.

I will definitely put up a "Hey Chip is fixed!" thread when the issues are resolved.

Thanks again!

Daley

[frozentide]

Oh really? That's interesting. I can definitely see it being a successful mobile game, again assuming all clicking / tapping / hit box issues are working so allow for the rapid movement this game requires.. Will be great to see it completed on both platforms.

Cheers,
Aaron

[frozentide]

Hey, so it's been over 2 months since your message saying the controls were going to be fixed for Chip. Is there no update yet? Or did I just miss it?

[kovec]

Originally posted by DaleyKong:

I will definitely put up a "Hey Chip is fixed!" thread when the issues are resolved.

Thanks again!

Daley

So... are you ever going to fix this?

[frozentide]

What a joke....almost one year after the last comment from the devs. How long does it take to fix such a relatively simple control issue?

[Kero]

is fix coming?!

[frozentide]

No, obviously not. I loved this game, and was so disappointed such a silly bug could ruin the experience. It matters more in the later levels as it gets harder and speed matters.