I can't finish quest with jars

[Nomad]

I collected all jars and put them to wall, but achievement is not finished. What should I do?

[Ubi-Keo]

Hi Nomad,

I'm sorry to hear that you are experiencing an issue with one of the quests.

Can you please confirm if you are you experiencing an issue finishing the quest or unlocking an achievement related to it? Could you also confirm the name of the quest.

If the issue is with completing the quest could you also provide a video demonstrating this.

[Nomad]

Originally posted by Ubi-Keo:

Hi Nomad,

I'm sorry to hear that you are experiencing an issue with one of the quests.

Can you please confirm if you are you experiencing an issue finishing the quest or unlocking an achievement related to it? Could you also confirm the name of the quest.

If the issue is with completing the quest could you also provide a video demonstrating this.

I have problems with achievement and quest. Quest name: Written in the Sand
Complete the prophecy fresco

[Nomad]

Originally posted by Ubi-Keo:

Hi Nomad,

I'm sorry to hear that you are experiencing an issue with one of the quests.

Can you please confirm if you are you experiencing an issue finishing the quest or unlocking an achievement related to it? Could you also confirm the name of the quest.

If the issue is with completing the quest could you also provide a video demonstrating this.

https://imgur.com/a/aCT2wMl here footage. I showed that I got all jars for prophecy wall

[Ubi-Dastan]

Originally posted by Nomad:

Originally posted by Ubi-Keo:

Hi Nomad,

I'm sorry to hear that you are experiencing an issue with one of the quests.

Can you please confirm if you are you experiencing an issue finishing the quest or unlocking an achievement related to it? Could you also confirm the name of the quest.

If the issue is with completing the quest could you also provide a video demonstrating this.

https://imgur.com/a/aCT2wMl here footage. I showed that I got all jars for prophecy wall

Hey there,

I very much appreciate the video you provided. From the video, I can see, that the Prophecy wall is unrelated to the Jars. There are a total of 30 Jars in different locations. (you can even finish the jars side quest when the wall is not complete like I have and make sure you have the side quest "Prophecy of Mount Qaf completed")

Can you confirm to me whether have you have collected all the 30 jars?

[Nomad]

Originally posted by Ubi-Dastan:

Originally posted by Nomad:

https://imgur.com/a/aCT2wMl here footage. I showed that I got all jars for prophecy wall

Hey there,

I very much appreciate the video you provided. From the video, I can see, that the Prophecy wall is unrelated to the Jars. There are a total of 30 Jars in different locations. (you can even finish the jars side quest when the wall is not complete like I have and make sure you have the side quest "Prophecy of Mount Qaf completed")

Can you confirm to me whether have you have collected all the 30 jars?

As you can see in the video, I collected absolutely every jug in the game. I can even read the entire text of the prophecy, but the wall is not fully built (the top left is missing a piece). So the game doesn't close the quest, and that's why I can't get the remaining achievements.

[Nomad]

Originally posted by Ubi-Dastan:

Originally posted by Nomad:

https://imgur.com/a/aCT2wMl here footage. I showed that I got all jars for prophecy wall

Hey there,

I very much appreciate the video you provided. From the video, I can see, that the Prophecy wall is unrelated to the Jars. There are a total of 30 Jars in different locations. (you can even finish the jars side quest when the wall is not complete like I have and make sure you have the side quest "Prophecy of Mount Qaf completed")

Can you confirm to me whether have you have collected all the 30 jars?

Any updates?

[Ubi-Vinci]

Hey Nomad,

Thanks for your explanation.
Have you tried to research if anything else is needed in order to complete the quest?
Make sure you checked a walkthrough guides just for this particular quest. Maybe you have missed something.

Also, try verifying the game files, it's a long shot but sometimes helps if a quest is stuck.

[Nomad]

Originally posted by Ubi-Vinci:

Hey Nomad,

Thanks for your explanation.
Have you tried to research if anything else is needed in order to complete the quest?
Make sure you checked a walkthrough guides just for this particular quest. Maybe you have missed something.

Also, try verifying the game files, it's a long shot but sometimes helps if a quest is stuck.

I collected all what needed to complete this quest. I chekced it twice. It's bug. I found another user which have same problem: https://www.reddit.com/r/PrinceOfPersia/comments/19bhxd9/prophecy_of_mount_qaf_sidequest_bugged/
You must fix this

[Ubi-Vinci]

Hey, Nomad.

I understand that you spent some time researching this quest.
Have you seen this video? Can you confirm you found all that this player is talking about?
https://www.youtube.com/watch?v=w19TE8WdJCA

I'm asking because we haven't seen such reports yet. I will check the link you provided, of course.

[Nomad]

Originally posted by Ubi-Vinci:

Hey, Nomad.

I understand that you spent some time researching this quest.
Have you seen this video? Can you confirm you found all that this player is talking about?
https://www.youtube.com/watch?v=w19TE8WdJCA

I'm asking because we haven't seen such reports yet. I will check the link you provided, of course.

I posted a video above where, if you watch it, I showed on the map that I had collected all the jugs. https://imgur.com/a/aCT2wMl here footage

[Ubi-Vinci]

Thanks, Nomad I know, I watched it.
I just wanted to make sure you didn't miss anything in the second link I shared, just as a point of reference.

We can raise this with the game team, but I would need more information from you.
Is your current Steam account the one you have linked with your Ubisoft account?
When did you start playing the game, especially the problematic mission?

[Nomad]

Originally posted by Ubi-Vinci:

Thanks, Nomad I know, I watched it.
I just wanted to make sure you didn't miss anything in the second link I shared, just as a point of reference.

We can raise this with the game team, but I would need more information from you.
Is your current Steam account the one you have linked with your Ubisoft account?
When did you start playing the game, especially the problematic mission?

Yes, this account is tied to mine Ubisoft Connect account. I started playing The Lost Crown from the day of release on steam. I went through the quest as I found the jugs, and only collected the rest of them after completing the entire story.

[Ubi-Dastan]

Thank you very much for the response. I can confirm that we have forwarded this for the team to take a further look into this.

Once we have received more information on it, we will let you know here on this thread.

[Nomad]

Originally posted by Ubi-Dastan:

Thank you very much for the response. I can confirm that we have forwarded this for the team to take a further look into this.

Once we have received more information on it, we will let you know here on this thread.

Thank you, I'll wait for an answer

[Ubi-Dastan]

Hey there Nomad,

appreciate your patience here.

While the team is investigating this issue, in order to assist them with that, would you upload your save to the Ubisoft cloud? You can do this by following the information we have in the article here:

https://www.ubisoft.com/help?article=000106388

Once you have uploaded your save, please let us know, so I can forward the confirmation over to the team. ^^