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Sorry to hear it.
It could be due to the specific behaviour of a Steam Deck. as you mentioned.
At this stage, we are unable to guarantee full compatibility between Ubisoft games and services and Steam Deck / SteamOS.
Certain games could work; however, we are unable to assist in case of compatibility issues.
You can try some basic troubleshooting steps for this device:
• Verify game files (Right click the game in your library > Properties > Installed Files tab > Verify integrity of game files)
• Install all available system updates (Steam > Settings > System > Check for Updates)
• Close or disable all other third party applications that you have installed via Desktop Mode
• Manually restart your Steam Deck (Software Updates section or via Steam > Power > Restart) ** If your Steam Deck is unresponsive, force a restart by holding the power button down for 4 (7 for OLED) seconds.
I assume they get flagged as having been talked to the first time you speak to them only, and I must've been offline or something a few times causing them to not count even if I speak to them again.
Maybe at some point it will let you unlock or sync correctly.
We will not be able to unlock it for you, sadly.