END GAME ISSUE

[joeltcrockett]

While playing on either of my OS (Debian 12 and Linux Mint) the game will not exit properly.
Stays at the Exit "Game Menu" (i can go back to the game just cant exit.

Game plays well on LINUX.

[Ubi-Vinci]

Hello, joeltcrockett

Thank you for you message.
Please keep in mind we do not officially support Linux as the platform for our titles.
Perhaps a specialised Linux forum would be more helpful.

I'll move this topic to the General Discussion.

Ubisoft Support

[rspider]

The Linux market is big. Can't get the game to work without the Activation Code. Come on man. Vielen Dank!

[OldtechieMan]

I have the same problem, and I am on Windows 10. Have to use task manager to end task, and is says saving game to cloud, but on restarting i have to do a bunch of stuff over again as the data is lost despite saving game before exiting.

[Ubi-Vinci]

Hey OldtechieMan

Apologies for the late reply.

There is a manual save feature in the Settlers New Allies, so you should be able to save the game at any time you like.

If you save the game before trying to quit it, does it not save the progress?

If not, can you share the game's installation path, please?
Is the Ubisoft Connect and the game installed on the system C drive?

The save file location should be:

For Steam: C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\savegame\<UbisoftConnectID>\7020
For Ubisoft Connect PC: C:\Program Files (x86)\Ubisoft\Ubisoft GameLauncher\savegames\< Ubisoft Connect ID>\3037

Can you check if this file exist on your PC, gets modified when you save the game and is not set to "read-only" for some reason?