Startup problem

[[RN-DK]MacKenzie]

When I try to start The Settlers New Allies, when it loads, nothing happens, the screen goes black.

Is there anyone who has the same problem as me?

[gavosrho]

Me too

[kev.cross]

yer just bought it and it won't load just crashes, just sent for refund, absolute mess of a game, I've been waiting for this on sale, but sill not worth it. NOT PLAYED a SINGLE SECOND. !!!!

[Lokane]

same

[Ancruzt-MX]

same here

[Gotcha]

Same here... just bought it.... can't event launch it.... ok let's refund this ♥♥♥♥

[Zw4T]

Should have read up before buying this piece of ****. Even if it was on sale, the game won't launch, at all
And no Ubisoft, I can launch every other game perfectly fine, its not on my end.

[harder]

Me too

[[RN-DK]MacKenzie]

I have written to them and want my money refunded.
thank you all for your feedback

[Kwaka]

Yep same problem. Tried various fixes but no luck so far. I'm on Windows 10 still.

[autthaponpon]

me too

[F6K00L]

Same issue. I even try to unistall it, reboot, & reinstall it whithout my preview saved game. But it still doesn't work. :-(((

[heinz.koeberl]

same at my PC

[ΛCY|Legacy]

same, does not start on launch

[Jasyn Victoria]

same here

[Praetor_75]

Originally posted by RN-DKMacKenzie:

When I try to start The Settlers New Allies, when it loads, nothing happens, the screen goes black.

Is there anyone who has the same problem as me?

Hallo All,

Ubisost know´s the problem since one month, but they didn´t provide a bugfix until now . Here you finde the first report - LINK - https://steamcommunity.com/app/2750080/discussions/1/592888128516146455/?ctp=3

The problem effects all Windows 11 Users. Ubisoft can´t handle the latest Win Update KB5050094. Ubisofts work around is to roll back Windows and pause the reinstallation. This is not acceptable for me.
For more information pls follow -> https://steamcommunity.com/app/2750080/discussions/1/592888128516146455/?ctp=3

Best
Praetor