Webcam works in OBS/Cl-Eye test but not FaceRig or Discord?

[paul]

I have a ps3 eye and it used to work with Facerig fine, I've decided to install it again and when I use Facerig the recording light on the ps3 eye blinks rapidly and only a black screen is displayed. It does the same with Discord. But it works fine on OBS and in the Cl-Eye driver test. Any one had this issue and managed to fix it? I'm guessing its something to do with how Facerig and Discord handle cameras?

[david_animaze]

Hello, send to us the VP.log of FaceRig, via e-mail, at info[at]facerig[dot]com and we'll investigate this (according to the GPDR legislation, we will process logs and other sensitive data only if it sent to us directly, via e-mail).

Do not forget to mention this thread so we know to whom the VP.log belongs.

LE: Issue's been resolved over the e-mail correspondence. The cause was the camera's FPS rate.

[orbi]

Originally posted by david_facerig:

Hello, send to us the VP.log of FaceRig, via e-mail, at info[at]facerig[dot]com and we'll investigate this (according to the GPDR legislation, we will process logs and other sensitive data only if it sent to us directly, via e-mail).

Do not forget to mention this thread so we know to whom the VP.log belongs.

LE: Issue's been resolved over the e-mail correspondence. The cause was the camera's FPS rate.

What fps is it supposed to be?

[david_animaze]

Originally posted by 0bi-1:

Originally posted by david_facerig:

Hello, send to us the VP.log of FaceRig, via e-mail, at info[at]facerig[dot]com and we'll investigate this (according to the GPDR legislation, we will process logs and other sensitive data only if it sent to us directly, via e-mail).

Do not forget to mention this thread so we know to whom the VP.log belongs.

LE: Issue's been resolved over the e-mail correspondence. The cause was the camera's FPS rate.

What fps is it supposed to be?

I think it was because FaceRig had been set at 75 FPS. Setting it to 60 solved the issue in that case. Do you also have a PS3 Eye?

[pds.chunni]

Were you ever able to figure out the thing with discord? Please man ive been looking for weeks

[paul]

Originally posted by pds.chunni:

Were you ever able to figure out the thing with discord? Please man ive been looking for weeks

I don't know, I only used Discord to as another program to test if it worked and never tried again after. What broke it in facerig is it being set to 75fps, so maybe thats breaking it in Discord too, lower it to 60 if you can and see what happens