One eyebrow not working?

[👁🕳👁]

I was faffing around with the program today for the first time in a long time. It was working fine for about 30 minutes until, abruptly, the avatar's left eyebrow just stopped moving. It has also stopped for every other avatar, and resetting the program doesn't fix it. Did I tweak a setting I shouldn't have? How do I fix this?

ETA: I've tried tweaking things in the expression units section, but it does not affect whether or not the eyebrow moves.

[Adina_Animaze]

Hi,

Please go to c:\Windows\<yourWindowsUser>\Documents\Holotech\FaceRig\ and delete the UserCfg\ folder. This will revert all options to default.

Keep us posted bout this.

[👁🕳👁]

After a little experimentation, it seems like this issue is only affecting 2D models.

I did as you suggested, and oddly, the problem switched to the OTHER eyebrow instead. I tried again, and now NEITHER eyebrow will respond. I'll go try a third time and report back, I guess.

EDIT: Yeah, doing it a third time hasn't changed anything. Looks like the eyebrows are just fused in place.

[Adina_Animaze]

Hello, are you by any chance wearing glasses?

[👁🕳👁]

I am not. I wear contacts to use the program.

[Adina_Animaze]

Hi, we can not reproduce this issue.
Can you please send us the VP.log?