FaceRig feed freezes in OBS Studio if fullscreen game open

[Cantoris]

I'm using OBS Studio to capture full-screen games using "Game Capture" and then with a Video Capture Device source set to the FaceRig Virtual Camera overlaying it in the corner. Everything is fine until I actually switch to that full-screen game, then FaceRig appears to freeze in my stream. If I Alt-Tab back to the desktop (I have one monitor), it wakes up again.
Has anyone seen this before to know a quick fix?

I'm using the latest OBS Studio and the latest FaceRig virtual camera driver. Graphics drivers and Windows are all fully up to date.

Thanks for any ideas!

[Adina_Animaze]

Hi, please keep in mind that running two games at the same time may be too heavy for your device. Do you fit the minimal requirements?

Also here is a guide of how to set up FaceRig with OBS in case it offers new info:
http://steamcommunity.com/app/274920/discussions/2/613940477783089671

[Sazzaj]

The freeze may happen because you are running FaceRig with DX9 rendering API, which may lose rendering context when application loses focus or you are running another application in fullscreen.

My suggestion is to switch to DX11 (from the Launcher) and see if the issue persists. The issue may persist, and then you'll have to find another solution, like having the game you'd like to broadcast in fullscreen windowed mode.

Could you provide dxdiag info and VP.log? Follow this thread to learn where to find the info and post it here: http://steamcommunity.com/app/274920/discussions/2/34096318703798146/

[Cantoris]

Thanks for this info. The DirectX thing sounded very promising so I switched to DX11 mode. Then I couldn't get FaceRig to show at all in OBS Studio - though it worked fine in the old OBS!

Whilst looking through DxDiag, I noticed it claimed a FaceRig Virtual Camera driver version of 1.0.0.0 despite v1.0.1.1000 being in Programs & Features. I tried right-clicking and updating it from within Device Manager and it installed v15.59.59.35 from Adoriasoft LLC and now FaceRig works again within OBS Studio and continues to work with a full screen game running!

[smoke]

Sorry to revive this old thread I'm have this exact same issue the only difference is I use 2 rigs to stream and game yet as soon as I start streaming on OBS, Xsplit or Elgato my Facerig character freezes after a few mins, yet is still moving in app on my streaming PC. I would use Elgato on its own but it sometimes won't even show the overlay at all that and its chroma key sucks.

So my issues are the same as above, whilst in my control panel it shows the virtual cam as V1.0.1.1000, yet if I got to Device Manager and check its properties there it shows as V1.0.0.0 , unlike the OP mine will not update.

[Cantoris]

Hi Smokedog77,
Run "sysdm.cpl" to open the System Properties Control Panel applet. Then click the Hardware tab, then "Device Installation Settings" and select "Yes" in there. See if that makes any difference when you search for a new driver update.

[smoke]

it was already on yes @Cantoris i tried puting it to no and saved and then putting it back but still no joy :/