Game Crashing

[Leonardo]

My game crashes every ♥♥♥♥*n time i try to start the campaign. It says "3,2,1 lets go" and crashes. I don't know what to do, it seems like a code error. Anyone having the same problem?

[darkape]

Hello, same problem here. The game crash after "3, 2, 1, lets Go"

I tried several ways to make it work :
- I unplugged my type Xbox360 controller,
- I downloaded the DRM free version from humble store, launching with XP compatibility and admin rigths,
- I configures windowed very low resolution with everything off ...

Still that damned crash. I welcome any help !

Here is what my DxDiag says :

-----------------
System Information
------------------
Time of this report: 11/18/2015, 14:59:50
Machine name: ACER
Operating System: Windows 7 Édition Familiale Premium 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.151019-1254)
Language: French (Regional Setting: French)
System Manufacturer: Acer
System Model: TravelMate 6293
BIOS: Ver 1.00PARTTBL
Processor: Intel(R) Core(TM)2 Duo CPU T6570 @ 2.10GHz (2 CPUs), ~2.1GHz
Memory: 2048MB RAM
Available OS Memory: 2008MB RAM
Page File: 1758MB used, 2258MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: Mobile Intel(R) 4 Series Express Chipset Family
Manufacturer: Intel Corporation
Chip type: Mobile Intel(R) 4 Series Express Chipset Family
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_2A42&SUBSYS_01391025&REV_07
Display Memory: 780 MB
Dedicated Memory: 32 MB
Shared Memory: 748 MB
Current Mode: 1680 x 1050 (32 bit) (59Hz)
Monitor Name: Moniteur Plug-and-Play générique
Monitor Model: PKB VIS220WS
Monitor Id: PKB5064
Native Mode: 1680 x 1050(p) (59.954Hz)
Output Type: HD15
Driver Name: igdumdx32.dll,igd10umd32.dll,igd10umd32.dll
Driver File Version: 8.15.0010.1855 (English)
Driver Version: 8.15.10.1855
DDI Version: 10
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 7/28/2009 21:26:34, 549888 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B78E66-6902-11CF-AA74-3321A7C2C535}
Vendor ID: 0x8086
Device ID: 0x2A42
SubSys ID: 0x01391025
Revision ID: 0x0007

[darkape]

More DX diaf, if necessary I can mail the whole thing :

-------------
Sound Devices
-------------
Description: Haut-parleurs (Périphérique High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0268&SUBSYS_10250139&REV_1001
Manufacturer ID: 1
Product ID: 65535
Type: WDM
Driver Name: HdAudio.sys
Driver Version: 6.01.7601.17514 (French)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 11/20/2010 22:29:03, 304128 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
Description: Microphone (Périphérique High Definition Audio)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: HdAudio.sys
Driver Version: 6.01.7601.17514 (French)
Driver Attributes: Final Retail
Date and Size: 11/20/2010 22:29:03, 304128 bytes
Cap Flags: 0x0
Format Flags: 0x0

Description: Microphone (Périphérique High Definition Audio)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: HdAudio.sys
Driver Version: 6.01.7601.17514 (French)
Driver Attributes: Final Retail
Date and Size: 11/20/2010 22:29:03, 304128 bytes
Cap Flags: 0x0
Format Flags: 0x0

-------------------
DirectInput Devices
-------------------
Device Name: Souris
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Clavier
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Razer Imperator
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x1532, 0x002F
FF Driver: n/a

Device Name: Razer Imperator
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x1532, 0x002F
FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ Concentrateur USB racine
| Vendor/Product ID: 0x8086, 0x2934
| Matching Device ID: usb\root_hub
| Service: usbhub
| Driver: usbhub.sys, 11/27/2013 02:14:25, 258560 bytes
| Driver: usbd.sys, 11/27/2013 02:13:33, 6016 bytes

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ Clavier standard PS/2
| Matching Device ID: *pnp0303
| Service: i8042prt
| Driver: i8042prt.sys, 7/14/2009 00:11:24, 80896 bytes
| Driver: kbdclass.sys, 7/14/2009 02:20:36, 42576 bytes
|
+ Périphérique clavier PIH
| Vendor/Product ID: 0x04B3, 0x3025
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
| Driver: kbdhid.sys, 11/20/2010 22:29:03, 28160 bytes
| Driver: kbdclass.sys, 7/14/2009 02:20:36, 42576 bytes
|
+ Razer Imperator
| Vendor/Product ID: 0x1532, 0x002F
| Matching Device ID: hid\vid_1532&pid_002f&mi_01&col01
| Upper Filters: rzudd
| Service: kbdhid
| Driver: rzudd.sys, 9/3/2015 19:08:46, 175040 bytes
| Driver: kbdhid.sys, 11/20/2010 22:29:03, 28160 bytes
| Driver: kbdclass.sys, 7/14/2009 02:20:36, 42576 bytes
| Driver: WdfCoInstaller01009.dll, 9/3/2015 19:09:00, 1472264 bytes
|
+ Pilote clavier de Terminal Server
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: i8042prt.sys, 7/14/2009 00:11:24, 80896 bytes
| Driver: kbdclass.sys, 7/14/2009 02:20:36, 42576 bytes
|
+ Synaptics PS/2 Port TouchPad
| Matching Device ID: *syn1b1b
| Upper Filters: SynTP
| Service: i8042prt
|
+ Razer Imperator
| Vendor/Product ID: 0x1532, 0x002F
| Matching Device ID: hid\vid_1532&pid_002f&mi_00
| Upper Filters: rzudd
| Service: mouhid
| Driver: rzudd.sys, 9/3/2015 19:08:46, 175040 bytes
| Driver: mouhid.sys, 7/14/2009 00:45:08, 26112 bytes
| Driver: mouclass.sys, 7/14/2009 02:20:44, 41552 bytes
| Driver: WdfCoInstaller01009.dll, 9/3/2015 19:09:00, 1472264 bytes
|
+ Pilote souris de Terminal Server
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 11/20/2010 22:29:03, 53120 bytes
| Driver: sermouse.sys, 7/14/2009 00:45:08, 19968 bytes
| Driver: mouclass.sys, 7/14/2009 02:20:44, 41552 bytes

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 31.7 GB
Total Space: 152.5 GB
File System: NTFS
Model: Hitachi HTS543216L9A300

Drive: D:
Model: Hitachi HTS543216L9A300

Drive: E:
Model: HL-DT-ST DVD+-RW GP60N USB Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (French), 11/20/2010 22:29:03, 108544 bytes

Drive: G:
Model: ELBY CLONEDRIVE SCSI CdRom Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (French), 11/20/2010 22:29:03, 108544 bytes

--------------
System Devices
--------------
Name: Mobile Intel(R) 4 Series Express Chipset Family
Device ID: PCI\VEN_8086&DEV_2A43&SUBSYS_01391025&REV_07\3&11583659&0&11
Driver: n/a

Name: Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C
Device ID: PCI\VEN_8086&DEV_293C&SUBSYS_01391025&REV_03\3&11583659&0&D7
Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.18328 (English), 11/27/2013 02:13:41, 43520 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.18328 (French), 11/27/2013 02:13:46, 284672 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.18328 (French), 11/27/2013 02:14:25, 258560 bytes

Name: Intel(R) ICH9M-E/M SATA AHCI Controller
Device ID: PCI\VEN_8086&DEV_2929&SUBSYS_01391025&REV_03\3&11583659&0&FA
Driver: C:\Windows\system32\DRIVERS\iaStor.sys, 8.09.0000.1023 (English), 6/4/2009 17:43:16, 330264 bytes

Name: Mobile Intel(R) 4 Series Express Chipset Family
Device ID: PCI\VEN_8086&DEV_2A42&SUBSYS_01391025&REV_07\3&11583659&0&10
(... part too large, I cut it ...)

Name: Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A
Device ID: PCI\VEN_8086&DEV_293A&SUBSYS_01391025&REV_03\3&11583659&0&EF
Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.18328 (English), 11/27/2013 02:13:41, 43520 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.18328 (French), 11/27/2013 02:13:46, 284672 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.18328 (French), 11/27/2013 02:14:25, 258560 bytes

Name: Intel(R) ICH9M LPC Interface Controller - 2919
Device ID: PCI\VEN_8086&DEV_2919&SUBSYS_01391025&REV_03\3&11583659&0&F8
Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.01.7600.16385 (English), 7/14/2009 02:20:43, 13888 bytes

Name: Mobile Intel(R) 4 Series Chipset Processor to DRAM Controller - 2A40
Device ID: PCI\VEN_8086&DEV_2A40&SUBSYS_01391025&REV_07\3&11583659&0&00
Driver: n/a

Name: Intel(R) ICH9 Family USB Universal Host Controller - 2938
Device ID: PCI\VEN_8086&DEV_2938&SUBSYS_01391025&REV_03\3&11583659&0&D1
Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7601.18328 (English), 11/27/2013 02:13:36, 24064 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.18328 (French), 11/27/2013 02:13:46, 284672 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.18328 (French), 11/27/2013 02:14:25, 258560 bytes

Name: Pont Intel(R) 82801 PCI - 2448
Device ID: PCI\VEN_8086&DEV_2448&SUBSYS_00000000&REV_93\3&11583659&0&F0
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (French), 11/20/2010 22:29:03, 153984 bytes

Name: Intel(R) ICH9 Family PCI Express Root Port 4 - 2946
Device ID: PCI\VEN_8086&DEV_2946&SUBSYS_00000000&REV_03\3&11583659&0&E3
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (French), 11/20/2010 22:29:03, 153984 bytes

Name: Intel(R) ICH9 Family USB Universal Host Controller - 2937
Device ID: PCI\VEN_8086&DEV_2937&SUBSYS_01391025&REV_03\3&11583659&0&D0
Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7601.18328 (English), 11/27/2013 02:13:36, 24064 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.18328 (French), 11/27/2013 02:13:46, 284672 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.18328 (French), 11/27/2013 02:14:25, 258560 bytes

Name: Broadcom NetXtreme Gigabit Ethernet
Device ID: PCI\VEN_14E4&DEV_1684&SUBSYS_01391025&REV_10\4&B04CCE1&0&00E1
Driver: n/a

Name: Intel(R) ICH9 Family PCI Express Root Port 3 - 2944
Device ID: PCI\VEN_8086&DEV_2944&SUBSYS_00000000&REV_03\3&11583659&0&E2
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (French), 11/20/2010 22:29:03, 153984 bytes

Name: Intel(R) ICH9 Family USB Universal Host Controller - 2936
Device ID: PCI\VEN_8086&DEV_2936&SUBSYS_01391025&REV_03\3&11583659&0&EA
Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7601.18328 (English), 11/27/2013 02:13:36, 24064 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.18328 (French), 11/27/2013 02:13:46, 284672 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.18328 (French), 11/27/2013 02:14:25, 258560 bytes

Name: Contrôleur hôte numérique sécurisé compatible SDA
Device ID: PCI\VEN_104C&DEV_803C&SUBSYS_01391025&REV_00\4&31FC8C23&0&3BF0
Driver: C:\Windows\system32\DRIVERS\sdbus.sys, 6.01.7601.17514 (English), 11/20/2010 22:29:03, 84992 bytes

Name: Intel(R) ICH9 Family PCI Express Root Port 2 - 2942
Device ID: PCI\VEN_8086&DEV_2942&SUBSYS_00000000&REV_03\3&11583659&0&E1
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (French), 11/20/2010 22:29:03, 153984 bytes

Name: Intel(R) ICH9 Family USB Universal Host Controller - 2935
Device ID: PCI\VEN_8086&DEV_2935&SUBSYS_01391025&REV_03\3&11583659&0&E9
Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7601.18328 (English), 11/27/2013 02:13:36, 24064 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.18328 (French), 11/27/2013 02:13:46, 284672 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.18328 (French), 11/27/2013 02:14:25, 258560 bytes

Name: Texas Instruments PCIxx12 Integrated FlashMedia Controller
Device ID: PCI\VEN_104C&DEV_803B&SUBSYS_01391025&REV_00\4&31FC8C23&0&3AF0
Driver: C:\Windows\system32\DRIVERS\tifm21.sys, 2.00.0000.0010 (English), 6/19/2009 15:44:14, 290816 bytes

Name: Intel(R) ICH9 Family PCI Express Root Port 1 - 2940
Device ID: PCI\VEN_8086&DEV_2940&SUBSYS_00000000&REV_03\3&11583659&0&E0
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (French), 11/20/2010 22:29:03, 153984 bytes

Name: Intel(R) ICH9 Family USB Universal Host Controller - 2934
Device ID: PCI\VEN_8086&DEV_2934&SUBSYS_01391025&REV_03\3&11583659&0&E8
Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7601.18328 (English), 11/27/2013 02:13:36, 24064 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.18328 (French), 11/27/2013 02:13:46, 284672 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.18328 (French), 11/27/2013 02:14:25, 258560 bytes

Name: Contrôleur d’hôte compatible OHCI 1394 Texas Instruments
Device ID: PCI\VEN_104C&DEV_803A&SUBSYS_01391025&REV_00\4&31FC8C23&0&39F0
Driver: C:\Windows\system32\DRIVERS\1394ohci.sys, 6.01.7601.17514 (French), 11/20/2010 22:29:03, 164864 bytes

Name: Intel(R) WiFi Link 5100 AGN
Device ID: PCI\VEN_8086&DEV_4232&SUBSYS_12018086&REV_00\4&1A9C2D41&0&00E0
Driver: n/a

Name: Contrôleur audio haute définition
Device ID: PCI\VEN_8086&DEV_293E&SUBSYS_01391025&REV_03\3&11583659&0&D8
Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (French), 11/20/2010 22:29:03, 108544 bytes

Name: Intel(R) ICH9 Family SMBus Controller - 2930
Device ID: PCI\VEN_8086&DEV_2930&SUBSYS_01391025&REV_03\3&11583659&0&FB
Driver: n/a

Name: Contrôleur Texas Instruments PCI-8x12/7x12/6x12 CardBus
Device ID: PCI\VEN_104C&DEV_8039&SUBSYS_01391025&REV_00\4&31FC8C23&0&38F0
Driver: C:\Windows\system32\DRIVERS\pcmcia.sys, 6.01.7600.16385 (French), 7/14/2009 02:19:03, 180288 bytes

[Leonardo]

it's so frustrating. if only the support team could reply

[basilscord]

Sorry for being quiet... There are a lot of crashes being reported and we are seeing them. We're working on an update coming next week so can't get to everything now.