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see if there is a file there called options.ini
if not make a text document and call it that.
then put this inside it.
-------------------
AntiAliasing = 14
BuildingOcclusion = no
CampaignDifficulty = 2
DrawScrollAnchor =
DynamicLOD = yes
ExtraAnimations = no
GameSpyIPAddress =
Gamma = 50
HeatEffects = no
IPAddress =
IdealStaticGameLOD = High
LanguageFilter = false
MaxParticleCount = 3347
MoveScrollAnchor =
MusicVolume = 0
Resolution = 1920 1080
Retaliation = yes
SFX3DVolume = 97
SFXVolume = 87
ScrollFactor = 50
SendDelay = no
ShowSoftWaterEdge = yes
ShowTrees = no
StaticGameLOD = Custom
TextureReduction = 0
UseAlternateMouse = no
UseCloudMap = no
UseDoubleClickAttackMove = yes
UseLightMap = no
UseShadowDecals = yes
UseShadowVolumes = yes
VoiceVolume = 96
20 years of posts on this error, next time just look.
Why do I have to look? Seriously! EA put these games on steam to be bought and played. So obviously they should work properly, there'sno early access information, so they should work. If I have to go into the files and change them up, then the game isn't working properly. That means EA is liable.
Imagine going to a restaurant and order a Burger. and after a while they bring you the ingredience to make a burger and you have to make it yourself.