ERROR - DirectX 8.1 or higher

[The [P]layer]

Hello, if you have got a same problem like my and you can't run CaC Generals because of error during starting of the game "please make sure you have Directx 8.1 or higher installed..." Then there is SOLUTION:

Go into \Steam\steamapps\common\Command & Conquer Generals - Zero Hour and in this folder find file dbghelp.dll and delete it or rename it to something different.

Then the game should working.

GL on the field

[Kairyoko]

Hey! Had the same error when i had genlauncher installed for the contra mod. But that was on the EA play app. However this solution didn't help me. What i found out was that my virus program had discretely blocked it from opening, and it got this error in its stead. If any one else has the problem, it could be your anti-virus program blocking, or it could be the dbghelp.dll

[Graf Rabinson]

Same issue here.

[Artifexyus]

refunded. to late. game trash not working.

[M.S.T.O.P.]

Renaming dbghelp.dll worked for me. It crashed the first time I tried to run, but it go through on the second time.

[FOOD]

the OP worked for me, deleted dbghelper.dll and the game worked like a charm - gg.

[justinsingh43]

Hi
I've deleted file and installed direct x and still not working. Any help would be great, before i have to apply for refund cause I really don't want to

[Lv-426acheron]

Try use DGVoodoo2 (copy the content of x86 in the MS folder into the main directory of the game), if the above metioned method will not work for you. That did work for me.

[TristanDolfin]

I made a guide with multiple fixes and confirmed it works with no external software downloads!
https://steamcommunity.com/sharedfiles/filedetails/?id=3174960255

[laubertgate]

god bless u. this was 80% reason i bought the bundle and my heart sank into my ass when the error first popped up.

[Red Forman]

Originally posted by Apollysis:

If you do not want to download some strange file from a 3rd party, instead find the options.ini file, paste the text below and change the resolution to what you want.
--------------COPY & PASTE TEXT BELOW---------------

AntiAliasing = 4
BuildingOcclusion = yes
CampaignDifficulty = 1
DynamicLOD = yes
ExtraAnimations = no
GameSpyIPAddress = 0.0.0.0
Gamma = 50
HeatEffects = no
IPAddress = 0.0.0.0
IdealStaticGameLOD = High
LanguageFilter = false
MaxParticleCount = 1000
MusicVolume = 55
Resolution = 1920 1080
Retaliation = yes
SFX3DVolume = 79
SFXVolume = 71
ScrollFactor = 58
SendDelay = no
ShowSoftWaterEdge = no
ShowTrees = no
StaticGameLOD = High
TextureReduction = 2
UseAlternateMouse = yes
UseCloudMap = no
UseDoubleClickAttackMove = no
UseLightMap = no
UseShadowDecals = no
UseShadowVolumes = no
VoiceVolume = 70

[Red Forman]

I found the file (options.ini) in my C-drive --> Users --> User --> Documents --> Command and Conquer Generals Data (+Zero Hour) --> Options.
There I just pasted the above text into that file.

NOTE: You may need to change the 14th line, Resolution, to whatever your native resolution is. For me, it was "2560 1440". But for others it may be less.

Also, you need to initially start the game and let it give you the "technical difficulties" error, and then do the same thing with the Zero Hours expansion, before changing the (options.ini) file.

[pokkla]

I had the same error. Followed the guide noted in TristanDolfin's Mar 7 @ 6:03pm post to the letter and it worked perfectly. Thank you, thank you, thank you.

[hoak]

Hello there,
I have the same error but I dont have the mentioned file: dbghelp.dll
What can I do in this case?

[DonuteatermaN]

For me it worked to change the resolution in the options.ini

[hoak]

Originally posted by DonuteatermaN:

For me it worked to change the resolution in the options.ini

Which resolution are you using in that case?