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Ys X: Nordics > Troubleshooting > Topic Details
pgtl_10 Nov 26, 2024 @ 10:32pm
Game freezes and crashes. Please help
The game will freeze where the music keeps playing but everything else is frozen. It happen everytime I try to play this game.

Windows 11 Pro
Nvidia 4090
AMD 7950x 3D
128 MB RAM

My TV is an 55 inch LG G2
< >
Showing 1-4 of 4 comments
ojvdh Nov 27, 2024 @ 5:25am 
First of all: I assume you mean 128 GB instead of MB.

Second: When does the game crash? On boot-up, after a hour of playing or somewhere else? Does it always in the game place of the game?

Third: Have you checked file integrity or re-installing the game?

Forth: Do you have a crash log you can share here so that the pc devs can more easily pin point the problem?
#1
pgtl_10 Nov 27, 2024 @ 6:03pm 
Originally posted by ojvdh:
First of all: I assume you mean 128 GB instead of MB.

Second: When does the game crash? On boot-up, after a hour of playing or somewhere else? Does it always in the game place of the game?

Third: Have you checked file integrity or re-installing the game?

Forth: Do you have a crash log you can share here so that the pc devs can more easily pin point the problem?

1. You're correct
2. The game just freezes but the music keeps playing. At most I can get as far as the first two battles and right when the introduction starts playing the picture freezes and I get a message that says YsX.exe is not responding.
3. I checked the integrity of the file and nothing is wrong per Steam.
4. How do I find a crash log? I am not sure how to find one.
#2
pgtl_10 Nov 27, 2024 @ 6:13pm 
Does this help?

Log Name: Application
Source: Windows Error Reporting
Date: 11/27/2024 7:53:28 PM
Event ID: 1001
Task Category: None
Level: Information
Keywords:
User:
Computer:
Description:
Fault bucket , type 0
Event Name: AppHangTransient
Response: Not available
Cab Id: 0

Problem signature:
P1: ysx.exe
P2: 1.0.8.0
P3: 672b5c08
P4: unknown
P5: unknown
P6: unknown
P7: unknown
P8:
P9:
P10:

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.a5b4441f-6fcf-4ab7-8772-5fa331230bd6.tmp.WERInternalMetadata.xml
WPR_initiated_DiagTrackMiniLogger_OneTrace_User_Logger_20240808_1_EC_0_inject.etl
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.8dec0faa-1b59-4954-9e07-5e47634efcb2.tmp.etl
WPR_initiated_DiagTrackMiniLogger_WPR System Collector_inject.etl
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.91d93f7c-1f37-4154-ad6b-ab366541b814.tmp.etl
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.31281fb4-38a9-4ce0-8296-2ff6ad8815a8.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.973a492b-76da-4845-b1fe-52e217a7af45.tmp.txt

These files may be available here:
NULL

Analysis symbol:
Rechecking for solution: 0
Report Id: abfe4d7b-52df-45d9-9452-1a661f7933a1
Report Status: 2049
Hashed bucket:
Cab Guid: 0
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Error Reporting" Guid="{0ead09bd-2157-539a-8d6d-c87f95b64d70}" />
<EventID>1001</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2024-11-28T01:53:28.1969233Z" />
<EventRecordID>13506</EventRecordID>
<Correlation />
<Execution ProcessID="22196" ThreadID="27808" />
<Channel>Application</Channel>
<Computer>NightpoleonBarkaparte</Computer>
<Security UserID="S-1-5-21-1945707548-1515297674-842656990-1001" />
</System>
<EventData>
<Data Name="Bucket">
</Data>
<Data Name="BucketType">0</Data>
<Data Name="EventName">AppHangTransient</Data>
<Data Name="Response">Not available</Data>
<Data Name="CabId">0</Data>
<Data Name="P1">ysx.exe</Data>
<Data Name="P2">1.0.8.0</Data>
<Data Name="P3">672b5c08</Data>
<Data Name="P4">unknown</Data>
<Data Name="P5">unknown</Data>
<Data Name="P6">unknown</Data>
<Data Name="P7">unknown</Data>
<Data Name="P8">
</Data>
<Data Name="P9">
</Data>
<Data Name="P10">
</Data>
<Data Name="AttachedFiles">
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.a5b4441f-6fcf-4ab7-8772-5fa331230bd6.tmp.WERInternalMetadata.xml
WPR_initiated_DiagTrackMiniLogger_OneTrace_User_Logger_20240808_1_EC_0_inject.etl
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.8dec0faa-1b59-4954-9e07-5e47634efcb2.tmp.etl
WPR_initiated_DiagTrackMiniLogger_WPR System Collector_inject.etl
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.91d93f7c-1f37-4154-ad6b-ab366541b814.tmp.etl
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.31281fb4-38a9-4ce0-8296-2ff6ad8815a8.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.973a492b-76da-4845-b1fe-52e217a7af45.tmp.txt</Data>
<Data Name="StorePath">NULL</Data>
<Data Name="AnalysisSymbol">
</Data>
<Data Name="Rechecking">0</Data>
<Data Name="ReportId">abfe4d7b-52df-45d9-9452-1a661f7933a1</Data>
<Data Name="ReportStatus">2049</Data>
<Data Name="HashedBucket">
</Data>
<Data Name="CabGuid">0</Data>
</EventData>
</Event>Log Name: Application
Source: Windows Error Reporting
Date: 11/27/2024 7:53:28 PM
Event ID: 1001
Task Category: None
Level: Information
Keywords:
User: NIGHTPOLEONBARK\Admin
Computer: NightpoleonBarkaparte
Description:
Fault bucket , type 0
Event Name: AppHangTransient
Response: Not available
Cab Id: 0

Problem signature:
P1: ysx.exe
P2: 1.0.8.0
P3: 672b5c08
P4: unknown
P5: unknown
P6: unknown
P7: unknown
P8:
P9:
P10:

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.a5b4441f-6fcf-4ab7-8772-5fa331230bd6.tmp.WERInternalMetadata.xml
WPR_initiated_DiagTrackMiniLogger_OneTrace_User_Logger_20240808_1_EC_0_inject.etl
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.8dec0faa-1b59-4954-9e07-5e47634efcb2.tmp.etl
WPR_initiated_DiagTrackMiniLogger_WPR System Collector_inject.etl
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.91d93f7c-1f37-4154-ad6b-ab366541b814.tmp.etl
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.31281fb4-38a9-4ce0-8296-2ff6ad8815a8.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.973a492b-76da-4845-b1fe-52e217a7af45.tmp.txt

These files may be available here:
NULL

Analysis symbol:
Rechecking for solution: 0
Report Id: abfe4d7b-52df-45d9-9452-1a661f7933a1
Report Status: 2049
Hashed bucket:
Cab Guid: 0
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Error Reporting" Guid="{0ead09bd-2157-539a-8d6d-c87f95b64d70}" />
<EventID>1001</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2024-11-28T01:53:28.1969233Z" />
<EventRecordID>13506</EventRecordID>
<Correlation />
<Execution ProcessID="22196" ThreadID="27808" />
<Channel>Application</Channel>
<Computer>NightpoleonBarkaparte</Computer>
<Security UserID="S-1-5-21-1945707548-1515297674-842656990-1001" />
</System>
<EventData>
<Data Name="Bucket">
</Data>
<Data Name="BucketType">0</Data>
<Data Name="EventName">AppHangTransient</Data>
<Data Name="Response">Not available</Data>
<Data Name="CabId">0</Data>
<Data Name="P1">ysx.exe</Data>
<Data Name="P2">1.0.8.0</Data>
<Data Name="P3">672b5c08</Data>
<Data Name="P4">unknown</Data>
<Data Name="P5">unknown</Data>
<Data Name="P6">unknown</Data>
<Data Name="P7">unknown</Data>
<Data Name="P8">
</Data>
<Data Name="P9">
</Data>
<Data Name="P10">
</Data>
<Data Name="AttachedFiles">
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.a5b4441f-6fcf-4ab7-8772-5fa331230bd6.tmp.WERInternalMetadata.xml
WPR_initiated_DiagTrackMiniLogger_OneTrace_User_Logger_20240808_1_EC_0_inject.etl
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.8dec0faa-1b59-4954-9e07-5e47634efcb2.tmp.etl
WPR_initiated_DiagTrackMiniLogger_WPR System Collector_inject.etl
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.91d93f7c-1f37-4154-ad6b-ab366541b814.tmp.etl
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.31281fb4-38a9-4ce0-8296-2ff6ad8815a8.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.973a492b-76da-4845-b1fe-52e217a7af45.tmp.txt</Data>
<Data Name="StorePath">NULL</Data>
<Data Name="AnalysisSymbol">
</Data>
<Data Name="Rechecking">0</Data>
<Data Name="ReportId">abfe4d7b-52df-45d9-9452-1a661f7933a1</Data>
<Data Name="ReportStatus">2049</Data>
<Data Name="HashedBucket">
</Data>
<Data Name="CabGuid">0</Data>
</EventData>
</Event>
Last edited by pgtl_10; Nov 27, 2024 @ 6:14pm
#3
pgtl_10 Nov 27, 2024 @ 6:40pm 
Here's another:

Log Name: Application
Source: Windows Error Reporting
Date: 11/27/2024 7:53:28 PM
Event ID: 1001
Task Category: None
Level: Information
Keywords:
User:
Computer:
Description:
Fault bucket , type 0
Event Name: AppHangTransient
Response: Not available
Cab Id: 0

Problem signature:
P1: ysx.exe
P2: 1.0.8.0
P3: 672b5c08
P4: unknown
P5: unknown
P6: unknown
P7: unknown
P8:
P9:
P10:

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.a5b4441f-6fcf-4ab7-8772-5fa331230bd6.tmp.WERInternalMetadata.xml
WPR_initiated_DiagTrackMiniLogger_OneTrace_User_Logger_20240808_1_EC_0_inject.etl
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.8dec0faa-1b59-4954-9e07-5e47634efcb2.tmp.etl
WPR_initiated_DiagTrackMiniLogger_WPR System Collector_inject.etl
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.91d93f7c-1f37-4154-ad6b-ab366541b814.tmp.etl
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.31281fb4-38a9-4ce0-8296-2ff6ad8815a8.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.973a492b-76da-4845-b1fe-52e217a7af45.tmp.txt

These files may be available here:
NULL

Analysis symbol:
Rechecking for solution: 0
Report Id: abfe4d7b-52df-45d9-9452-1a661f7933a1
Report Status: 2049
Hashed bucket:
Cab Guid: 0
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Error Reporting" Guid="{0ead09bd-2157-539a-8d6d-c87f95b64d70}" />
<EventID>1001</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2024-11-28T01:53:28.1969233Z" />
<EventRecordID>13506</EventRecordID>
<Correlation />
<Execution ProcessID="22196" ThreadID="27808" />
<Channel>Application</Channel>
<Computer>NightpoleonBarkaparte</Computer>
<Security UserID="S-1-5-21-1945707548-1515297674-842656990-1001" />
</System>
<EventData>
<Data Name="Bucket">
</Data>
<Data Name="BucketType">0</Data>
<Data Name="EventName">AppHangTransient</Data>
<Data Name="Response">Not available</Data>
<Data Name="CabId">0</Data>
<Data Name="P1">ysx.exe</Data>
<Data Name="P2">1.0.8.0</Data>
<Data Name="P3">672b5c08</Data>
<Data Name="P4">unknown</Data>
<Data Name="P5">unknown</Data>
<Data Name="P6">unknown</Data>
<Data Name="P7">unknown</Data>
<Data Name="P8">
</Data>
<Data Name="P9">
</Data>
<Data Name="P10">
</Data>
<Data Name="AttachedFiles">
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.a5b4441f-6fcf-4ab7-8772-5fa331230bd6.tmp.WERInternalMetadata.xml
WPR_initiated_DiagTrackMiniLogger_OneTrace_User_Logger_20240808_1_EC_0_inject.etl
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.8dec0faa-1b59-4954-9e07-5e47634efcb2.tmp.etl
WPR_initiated_DiagTrackMiniLogger_WPR System Collector_inject.etl
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.91d93f7c-1f37-4154-ad6b-ab366541b814.tmp.etl
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.31281fb4-38a9-4ce0-8296-2ff6ad8815a8.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.973a492b-76da-4845-b1fe-52e217a7af45.tmp.txt</Data>
<Data Name="StorePath">NULL</Data>
<Data Name="AnalysisSymbol">
</Data>
<Data Name="Rechecking">0</Data>
<Data Name="ReportId">abfe4d7b-52df-45d9-9452-1a661f7933a1</Data>
<Data Name="ReportStatus">2049</Data>
<Data Name="HashedBucket">
</Data>
<Data Name="CabGuid">0</Data>
</EventData>
</Event>
#4
< >
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Ys X: Nordics > Troubleshooting > Topic Details
Date Posted: Nov 26, 2024 @ 10:32pm
Posts: 4

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