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I'd rather go into it knowing almost nothing at all, like I did the day NMS released. That way my expectations cannot be dashed, since I have none. I was probably one of the only people who were never angry: nobody lied to me, because I didn't watch any of it.
As before, I'll watch the trailers -- but not the rest of the pre-game hype. Although I don't think, in the absence of Sony's influence and in the wake of the previous release debacle, Hello Games will engage in very much of that pre-game hype this time. By which I mean the talk show circuit, interviews, conventions, etc.
Some will happen, but not like before. Their silence is on purpose, and I like it. Think of the secrecy before Empire Strikes Back came out. There are documentaries on this aspect of the film, if you're not an old fart who remembers, like myself.
Not only does it keep expectations in check, but it also makes playing and discovering the game when you first get it a lot more enjoyable, imo.
The first time I played Morrowind, for example. I didn't even know what Elder Scrolls was, let alone what I was about to experience, when I watched that loading screen. I would hate to have been watching hype videos for three years prior to it releasing. No, I just saw it on a store shelf when it came out and looked at the back of the box.
That means it ought to represent their absolute best work. If you don't enjoy it in those 2 hours, it is rather naive to have any hope that it will get better. Games that require more than 2 hours to know if you'll like them or not are the exception, not the norm, imo.
I have no qualms refunding at the 2 hour mark. There are plenty of other games to play, if they can't hook me in those first 2 hours, it doesn't matter to me if the game 'gets better'.
I'm only interested in playing games I consider great. Like I said, there are a ton of games out there, it's foolish to waste time on one you aren't enjoying, even if it's just the first few hours.
Edit: In the case of Light NO fire though, none of that is relevant for me really. The developers have shown that they excel at post-launch support. Even if I hate Light No Fire on release in those first 2 hours, I will not refund it, I'll just set it aside and see what it becomes down the road.
This is why I try to be informed about a game before I purchase and play it.
Like I said, developers know how important the very beginning of a game is....if they can't pull me in almost immidiately, that means their vision of a good game and mine are not aligned.
That said, if I see potential, I don't usually refund. I just stop playing and return to the game eventually. No Man's Sky was actually like that for me, the first time I played it I couldn't get into it, I quit in like 40 minutes or so. But I didn't refund. 1 year later when I tried playing again, it was a love story. 2000+ hours worth.
Want a game example? How about Red Dead Redemption 2, I hated the first few hours of that game. It was like being shackled and lead down a narrow corridor when all I wanted to do was run out and explore the world like in the original Red Dead Redemption. RDR2 is one of my favourite games of all time despite the few few hours.
For me, saying you should judge a game that's meant to be played for hundreds of hours within just 2 hours is like judging an orange by trying to eat the peel. The delicious juicy bits are beyond it.
That's just me, if you can't see where I'm coming from that's fine. I'll leave it here since this is about the article, not Steam's refund policy
I just read the article at my link again. I think the 7th was the start of Summer Game Fest, but I don't know how long it runs.