F.A.Q. & Help

[DDTNL]

Hello, we are receiving these days lots of feedback and suggestions so we are slower in answering posts. Thanks for your understanding!

Frequently Asked Questions

My employees are stuck doing nothing or come back and forth on a spot
Use the prop localed in the decoration tab called "NPC unstuck block" in the problematic spots as a temporary solution while more data about the issue is gathered.

Getting store's layouts information about this is important so if you had this problem and would like to contribute follow these steps:
- Launch the game and while in main menu, press Shift + F6. A small debug menu will open.
- Ignore the first button, you should see a list of buttons with your store's games below, click on the corresponding faulty store you want to share data from.
- You will have your store's data copied in your clipboard. (Ctrl +V) Paste the data in a webpage like justpaste.it, click publish and paste the link in this topic or by creating one.

Where are the saves located?
Here by default:
C:\Users\YOUR-USERNAME\AppData\LocalLow\DDTNL\Supermarket Together

My interface, game, day funds, etc have disappeared when I join a game!!
Last patch has introduced some changes to some interface and tutorial behaviours. Make sure everybody is up to date.

My game freezes when joining another player's lobby.
Some particular firewalls or antivirus seem to be messing with the connection between the game and Steam. Refer to this topic:
https://steamcommunity.com/app/2709570/discussions/0/4513255384647573041/

+ How many players is the max?
16. However, when the store grows in size, the game is advanced and more than 70 NPCs visit your store at the same time... the host -needs- a decent stable connection so the rest of players won't lag.

+ How to join a friend's game?
When creating a new game or loading one, host should select the matchmaking option <Only Friends>. The code needed to join can be copy-pasted by the Host when accessing the pause menu ingame, clients will need the code to join a game.

+ When I copy a join code it appears empty.
You probably created a new game or loaded one in Private mode. Change to Only Friends.

+ What does difficulty do?
The higher the difficulty the higher the amount of customers that spawn from Day 1, it also affects their speed, their chance of being thieves, the amount of trash that will spawn in the shop and more. Increase the difficulty if you want a -faster- start.

+ How does the number of players affect gameplay?
Similar answer to difficulty with the addition that since in coop everything flows faster and you need more money, every player that connects will award the store with +1000 dollars. This is capped so it doesn't break progression.

+ How to save the game?
Game is saved automatically every new day. Make sure you don't disconnect during the end day statistics screen.

+ ALL the text in my game reads "LocError". Also my settings aren't saving.
Access the saving path: C:\Users\YOUR-USERNAME\AppData\LocalLow\DDTNL\Supermarket Together
And try deleting the folder called Settings located in there. It will force the game to recreate all options next time it is launched.

+ Some text in my game reads "LocError"
Some minor bug in your localization file, please comment below indicating where's the text and your selected language.

+ I have X problem or I would like to see Y implemented
Please list it below.

[DDTNL]

Originally posted by Laggy af:

In the tutorial ive tried to set a price for each product and the tutorial seem to have stuck at there

Also make sure you placed all six different starter products and change prices to all six. Must be different, repeated won't count towards the price goal

[xXMyChemicalRomancefan69Xx]

Originally posted by DDTNL:

Also make sure you placed all six different starter products and change prices to all six. Must be different, repeated won't count towards the price goal

by the way DDTNL duping stuff (Boxes and Brooms at least) is still easily possible with 2 players the same spammy way it sometimes yeets the stuff in the void but most of the time its still inf money glitch

[76561199201227918]

Originally posted by DDTNL:

Originally posted by ingee123:

Hi, how can I put back the Handscanner or the tablett? It´s not working. And there is no desciption about how to lay the items down.

Key F by default, it tells you during the tutorial but it may be easy to miss. We'll implement a reminder. You can also change it in options

you have a discord server ?

[AERTMS]

I literally can not do anything to exit the manager blackboard?? what button do i press to exit it.. there is nothing i can do and every time i open it the only thing that helps me to get out of it is restart my game.

[xXMyChemicalRomancefan69Xx]

Originally posted by AzealiaBonkers:

I literally can not do anything to exit the manager blackboard?? what button do i press to exit it.. there is nothing i can do and every time i open it the only thing that helps me to get out of it is restart my game.

for me I just press S to walk away from it

[^疯子]

1. I think AI employees should be hired instead of unlocked. We can also create an AI employee data panel, such as an AI employee who restocks quickly but settles slowly, and whose salary can be determined based on their comprehensive data

2. The selling price of the product can be changed to keyboard input instead of a silly scrolling wheel, even if the wheel+E can be adjusted by 0.2; But I feel like this is still too slow and not as realistic as keyboard input

If the thief runs to the right after leaving the supermarket, they will quickly run out of the player's attack range. Should I arrange for a marine team to guard on the right side of the store?; And there is a long way to the left for players to attack. I think it's very unbalanced. And even if the thief is knocked down, he will still run a distance, but he has already been hit

Why would a group of Ai employees restock the same item?For example, the first employee is about to replenish milk and has already arrived at the shelf where the milk is located. At this point, the second employee recognizes that the milk has not been replenished yet and goes to the storage shelf to move a box of milk. At this point, the first employee to arrive at the milk shelf will directly throw a box of milk into the store instead of retrieving it from the storage shelf. Then go and add other products

What is the function of a TV in a tablet?

What is the room outside the manager's office for? I saw today that it has an additional window, many tablets, two computers, and two large blackboards. But I don't know what it does. There is no announcement, I hope this room can come in handy in the next update

7. People who come to shop can ask the player where a certain product is, and then when the player presses a button to shop, the person will follow the player. The player will take them to the vicinity of the product they need, and the interaction and following will automatically end

Regarding some of the current shortcomings that I personally think (I hope the developers can take a look, thank you)

[Cougar Hunter]

Having the issue where i can host a server but friend gets stuck when loaded in, just like in this post:

https://steamcommunity.com/app/2709570/discussions/0/4513255384647573041/

Works the same other way around; my friend can host a server but when i put in the code i cant join. Also cant join with steam invite/join game function.

I left to main menu after trying to host, and saw my server was put into "Private" mode, even yhough i made the server "Only Friends". Could there be a bug that makes every server go private somehow?

We do not have any other antivirus than windows defender, so that shouldn't be the cause in our case.

Would love an explanation or possible cause for the bug. Thanks for your hard work devs!

[Артур болгарка]

How delete a tips

[76561198797017229]

Can you implement a change so prices can be written with the usual numbers on the keyboard?

[xXMyChemicalRomancefan69Xx]

Originally posted by BokiSoki:

Can you implement a change so prices can be written with the usual numbers on the keyboard?

its been said in the recent patch notes that possibly coming in future update

[Toke]

How i change the price of the products faster?

[DDTNL]

Originally posted by MenacingMöök:

Having the issue where i can host a server but friend gets stuck when loaded in, just like in this post:

https://steamcommunity.com/app/2709570/discussions/0/4513255384647573041/

Works the same other way around; my friend can host a server but when i put in the code i cant join. Also cant join with steam invite/join game function.

I left to main menu after trying to host, and saw my server was put into "Private" mode, even yhough i made the server "Only Friends". Could there be a bug that makes every server go private somehow?

We do not have any other antivirus than windows defender, so that shouldn't be the cause in our case.

Would love an explanation or possible cause for the bug. Thanks for your hard work devs!

Could you and your friend try joining a public lobby just for testing? The one that gets stuck probably have something external messing with the game trying to communitcate.

Originally posted by BokiSoki:

Can you implement a change so prices can be written with the usual numbers on the keyboard?

Originally posted by Toke:

How i change the price of the products faster?

Numpad pricing was implemented yesterday, make sure to update. If you don't have a numpad holding E + mouse wheeling will do bigger increments.

[♥ My Lady ♥]

game save is again lost i played 5std till level 8 game saved after the night. i quit game und had alook abaut save storeroom bigger an shop but no shelves .not
playable

[Pesi -_-]

Why do cash registers disappear after the update?

[ColleX]

How to enter cool people only room?