Can't enter options menu (black screen)

[JimPansen]

I am not able to enter the options menu. Every time I try to, the screen goes black. The only way to "escape" is using the task manager. The game itself works though.

So far, I have
- reinstalled the game (even deleted all registry entries and related files that had remained in the Steam folder)
- deleted the appcache folder
- checked for integrity several times
- latest drivers etc.

Maybe worth mentioning: The clouds moving from left to right in the main menu leave a white bar.

Has anybody experienced this or knows how to fix this?

If there is no (or not going to be) a fix/patch, is there at least a way to change the options manually? At least I'd like to reduce the screen resolution.

Thanks in advance.

[Team17_Assistance]

Greetings 4bert,

Sorry to hear that you are having this problem and thank you for sending your system information over. It seems that your graphics card drivers are not up to date, so let's start by sorting that out and retest the game. To update them:

1. Go to the official NVidia download centre here[www.nvidia.com]
   
2. Using the dropdown menus, fill in your graphics card information and press "Search"
   
3. In the new page, click on Download and then Download again
   
4. Right-click over the file and select Run as administrator
   
5. If you are prompted by Windows User Account Control, click on Yes. The installer will prompt you for an extraction path. Most users should be fine with the default path.
   
6. Once the driver install has completed, the extracted files will automatically be removed from your PC. Choose OK.
   
7. You will next be prompted to accept the NVIDIA software license agreement. Read the contents and then if you agree, click "AGREE AND CONTINUE" to proceed.
   
8. Next, choose Custom (Advanced). Then click NEXT.
   
9. Select Perform clean install and then click on NEXT.
   
10. Once the installation has finished, reboot your PC one more time to complete the installation.

Regards,

Team17 Support

[Qwerty Drive]

引用自 Team17_Assistance：

Greetings 4bert,

Sorry to hear that you are having this problem and thank you for sending your system information over. It seems that your graphics card drivers are not up to date, so let's start by sorting that out and retest the game. To update them:

1. Go to the official NVidia download centre here[www.nvidia.com]
   
2. Using the dropdown menus, fill in your graphics card information and press "Search"
   
3. In the new page, click on Download and then Download again
   
4. Right-click over the file and select Run as administrator
   
5. If you are prompted by Windows User Account Control, click on Yes. The installer will prompt you for an extraction path. Most users should be fine with the default path.
   
6. Once the driver install has completed, the extracted files will automatically be removed from your PC. Choose OK.
   
7. You will next be prompted to accept the NVIDIA software license agreement. Read the contents and then if you agree, click "AGREE AND CONTINUE" to proceed.
   
8. Next, choose Custom (Advanced). Then click NEXT.
   
9. Select Perform clean install and then click on NEXT.
   
10. Once the installation has finished, reboot your PC one more time to complete the installation.

Regards,

Team17 Support

Just got the game and have this issue, Need to add support for 2560x1440 resolution for the menu

[Billy Beach]

Hi,

I found a solution that works for me:

1. Go to the executable 'w2.exe' in the installation directory steamapps/common/WormsWorldParty
2. Open the Properties
3. Go to the compatibility tab
4. Select 'Run in 640 x 480 screen resolution' and apply
5. Start the game by opening the executable.
6. If you now open the options menu it should not be black and you can change the resolution
7. After closing the game I deselected the 'Run in 640 x 480 screen resolution' option in properties.

That fixed it for me.

Enjoy!

[Araurlis]

So, five years and the options screen being black is still an issue?

This is what my screen looks like when I go into Options after starting normally:
https://i.imgur.com/20JMOZy.png

This is what it looks like after using Billy Beach's suggestion of force starting it in 640x480 and then upping the resolution to 1920x1080
https://i.imgur.com/9lBnl4V.png

I've left both sides of the screen there on purpose. The left hand side is my secondary monitor that is 1920x1080. My primary monitor, and the one I would be playing WWP on, is 1920x1200.

As you can see in the first SS the right-hand screen has been afflicted with some weird resolution - looks remarkably like the old 4x3.

On the second SS there's actually two mouse pointers - one on each screen. The native Windows pointer on the left-hand screen and the WWP pointer on the game screen.

And, after all that, the reason why I went there (to turn the sound down) wasn't even an option.

[Team17_Assistance]

Greetings,

Sorry to hear that this is happening - would it be possible to see your system information so that we can try to help? To do this:

1. Hold down the Windows Key and press R, the Run dialogue should appear > Type dxdiag in the available text field > Click OK
   
2. Click Save All Information > Save the file DxDiag.txt to your Desktop so it is easy to find
   
3. Open the .txt file, copy all the contents > Paste all the contents to a free text hosting service such as http://justpaste.it, http://textuploader.com or http://freetexthost.com
   
4. Copy the link to your post

Regards,

Team17 Support

[Araurlis]

dxdiag text at:

https://drive.google.com/open?id=17OxrQK918qw6oX3xbBA_NSmxQ2RY_pEJ

[Team17_Assistance]

Greetings,

Thanks for that - unfortunately the file requires access - can you make it open so that we can review it?

Regards,

Team17 Support

[Flo]

have got the same problem.. -> dxdiag files:
https://www.dropbox.com/s/ng79vjr131e2uri/worms_error.txt?dl=0

[Araurlis]

Sorry for that. Here again:

https://drive.google.com/file/d/17OxrQK918qw6oX3xbBA_NSmxQ2RY_pEJ/view?usp=sharing

[Arnoud]

I just bought and installed the game. Exact the same problems like I see here. Dual 4k monitors. All drivers are the latest.

[Team17_Assist]

Hi All,

Thanks for sharing those.

Can you all please change your resolution in your graphics settings (if possible) to 1920x1080?
You may need to contact the manufacturer of your graphics on how to do this.

Or through your windows display option by typing resolution into your windows search bar and then changing the display to 1920x1080.

Then test the game.

Regards,
Team17 Support.

[Flo]

Still doesnt work on Multiplayer. There are white boxes everywhere. Only Singleplayer works

[hengst0r]

I also use a native resolution of 2560x1440, had the black options screen and white boxes all over the place.

To get rid of the white boxes you have to disable "Fullscreen Optimization" via right-click / Options / Compatibility for w2.exe.

To make the Options Screen visible edit the games resolution via registry under HKEY_CURRENT_USER\SOFTWARE\Team17DigitalLTD\WormsWorldParty\Options to something like DisplayXSize=1920 and DisplayYSize=1080.

[Chilkoot]

Same problem with native 2560x1440. Definitely keeping troubleshooting under the 2 hour mark in case I need to refund.

Is this problem really 5 years old?

[niza93]

I have the same trouble on 4K display.
Team17, when do you fix it?