World Party losing sync lan game

[StormKitten]

Playing with my partner using a lan game and the game either loses sync or freezes. Amusingly the DS game Worms (not sure which one as i cant find it) does the same. Is this common or is it just us? I assume its to do with playing on the same internet, but surely the game is designed to handle that hence having a Lan game in the first place?!

[76561198103597845]

Hello StormKitten,


Sorry to hear about this.
De-syncs like this are possible in any turn based network gaming. It often happens if there is a disruption in the connection or if information isn't communicated properly between systems.
So that I can tell the team what to look for, I'd like to ask for confirmation of the following:

• How many players
  
• How many worms each
  
• Roughly how far into the game (in turns or time)
  
• Does the issue occur immediately after a certain event or action (such as a particular weapon, entering sudden death, drowning worms, cluster weapons, etc...)
  
• Whether the game corrects itself after any number of turns
  
• The differences between what's seen on one screen from the other

Once I've got this, the guys can conduct an investigation and hopefully figure out what's causing this.


Thank you,
BenTeam17

[StormKitten]

Thankyou for the reply, i shall conduct a test tomorrow and note when and how it does it.

[ViBE]

similar issues here. i have the Steam version and my girlfriend playing with the GOG version.the game is start to desync after a few secs and after the first kill the GOG version just freeze and then lost the connection.

[76561198103597845]

Hey all,


Thank you for getting in touch.

StormKitten, any information that you can provide might be a help. I really appreciate you taking the time to look into this.
Hope to hear back with more details soon.

ViBE, thank you for getting in touch to report this.
If you could please get back with the following information, it would be useful in my investigation:

• The version of the game that you're playing in Steam
  
• The version of the game that your partner is playing from GOG
  
• Any events or actions which appear to trigger the desync (Eg; It seems to happen every time a weapons crate drops)
  
• Whether this issue occurs when you play against other users, or just when you play against your partner.
  
• Whether the GOG version crashes when you observe the 'freeze'
  
• Any error messages or codes, exactly as they appear

Thank you,
BenTeam17

[ViBE]

Originally posted by BenTeam17:

Hey all,

ViBE, thank you for getting in touch to report this.
If you could please get back with the following information, it would be useful in my investigation:

• The version of the game that you're playing in Steam
  
• The version of the game that your partner is playing from GOG
  
• Any events or actions which appear to trigger the desync (Eg; It seems to happen every time a weapons crate drops)
  
• Whether this issue occurs when you play against other users, or just when you play against your partner.
  
• Whether the GOG version crashes when you observe the 'freeze'
  
• Any error messages or codes, exactly as they appear

Thank you,
BenTeam17

i did some tests and recorded it but i'm not a director so i ended up the video making. so the de-sync starts when the server starts. sometimes the client is came in-game before the host...that's really weird. then the game try to synchronise and decrease the delay but never gonna catch up. so the results:

• Steam version: latest build, i don't know where can i check the exact version (so I guess the version is Update #1)
  
• GOG version: 2.0.0.1 (installer version)
  
• the triggering event is when a player fell in water
  
• sadly i cannot make test with others except my girlfriend. we also tried via WormNet, but the connection just fails. so i have no clue how well multiplayer works on net. i made some prints on her PC cause i realised that the game is buggy on Windows 10 and prints the background applicatons.
  
• it freeze when a player killed by water. single shots does not cause freeze.
  
• i cannot record the GOG side, cause it's an old laptop with Windows XP. the screen just freeze and thats all. but here's an example on Steam side:
  https://www.youtube.com/watch?v=KBhAiyqqQpk
  
• the only message/log what i can provide is the rew2 log[pastebin.com]. both PC's event logs are "empty".

anyway are there any bug report thread? cause i would report other bugs too.

[ViBE]

oh and when we try to play on WormNET we got the following messages when joining:
GOG side[i.imgur.com]
both side[i.imgur.com]

[76561198103597845]

Hello again ViBE,


Thank you for getting back in touch with all of this information!
I really appreciate the extra lengths that you've gone to in providing a video.

The WormNet errors that you're experiencing seem to be a result of your current set-up for TCP/IP games. To successfully play in this network mode, you need to manually set both machines to connect via TCP/IP.
Instructions on how to do this can be found on the page linked below:

http://steamcommunity.com/app/270910/discussions/2/530646715632825836/

The disconnection issue that you've reported has now been raised to the team for investigation. I might need to get back in touch for more information while we look into this.
Sorry in the meantime for any inconvenience it might cause you.

For any other problems that you (or your partner) experience, please feel free to raise a new thread in the How to report a problem sub-forum.


Thank you,
BenTeam17

[ViBE]

Originally posted by BenTeam17:

Hello again ViBE,


Thank you for getting back in touch with all of this information!
I really appreciate the extra lengths that you've gone to in providing a video.

The WormNet errors that you're experiencing seem to be a result of your current set-up for TCP/IP games. To successfully play in this network mode, you need to manually set both machines to connect via TCP/IP.
Instructions on how to do this can be found on the page linked below:

http://steamcommunity.com/app/270910/discussions/2/530646715632825836/

The disconnection issue that you've reported has now been raised to the team for investigation. I might need to get back in touch for more information while we look into this.
Sorry in the meantime for any inconvenience it might cause you.

For any other problems that you (or your partner) experience, please feel free to raise a new thread in the How to report a problem sub-forum.


Thank you,
BenTeam17

i don't know why did not i checked what is the latest GOG version but since my last report i checked and updated to 2.1.0.2. this "death and freeze" issue has been fixed as i see so i guess the longer video is no longer needed. we can now play without freezes.

playing on WormNET is still not working. i have a modem and a router. both has UPnP support and port forwarding function. UPnP and port forwarding (17010-17012) enabled. but i guess the problem is between Steam and GOG builds and not a hardware or network issue. i also set up a dynamic DNS service on my router to check with it but no luck. i have no clue now what's wrong. maybe with another Steam clients should work but i have no mates sadly.

the lag/de-sync is still present on local game server. i try to provide as much information i can so now i attached the diagnostics:
DxDiag from GOG client[pastebin.com]
DxDiag from Steam client[pastebin.com]

[76561198103597845]

Hey again ViBE,


Thanks for getting in touch with this additional information.
I'm glad to hear that the "death and freeze" issue has been fixed with an update.

If you could, please get back to me with updated images of what you see when you attempt to connect to one another though WormNet, and your configuration settings for network multiplayer.
Once I have this, I'll take a closer look.


Thank you,
BenTeam17

[ViBE]

Originally posted by BenTeam17:

Hey again ViBE,


Thanks for getting in touch with this additional information.
I'm glad to hear that the "death and freeze" issue has been fixed with an update.

If you could, please get back to me with updated images of what you see when you attempt to connect to one another though WormNet, and your configuration settings for network multiplayer.
Once I have this, I'll take a closer look.


Thank you,
BenTeam17

recording the menu is pretty impossible but finally i made it:
https://www.youtube.com/watch?v=fA4eN_5g-jc

here's an image about my net settings[i.imgur.com].

[76561198103597845]

Hey again ViBE,



Thanks for sending all of this information over.
After taking a close look, it seems like only one thing isn't completely right.
Your IP is currently listed as starting with an '8'. It should be something closer to '192.168.0.222'.
To find out your exact IP address, please follow these steps:

• Use the Windows search bar and type 'cmd'
  
• Open 'cmd' - Command prompt
  
• Type the following then press enter - 'ipconfig'
  
• Note down your IPv4 address

Once you have your IP address, please copy it into your net settings within the game.

If you're still having problems, please get back with the information below, and I'll look into this further:

• Please confirm the name of your Internet Service Provider
  
• Please confirm the exact manufacturer and model of your router
  
• Confirmation that your partner has completed all of these steps on her machine as well

Thank you,
BenTeam17

[ViBE]

Originally posted by BenTeam17:

Hey again ViBE,



Thanks for sending all of this information over.
After taking a close look, it seems like only one thing isn't completely right.
Your IP is currently listed as starting with an '8'. It should be something closer to '192.168.0.222'.
To find out your exact IP address, please follow these steps:

• Use the Windows search bar and type 'cmd'
  
• Open 'cmd' - Command prompt
  
• Type the following then press enter - 'ipconfig'
  
• Note down your IPv4 address

Once you have your IP address, please copy it into your net settings within the game.

If you're still having problems, please get back with the information below, and I'll look into this further:

• Please confirm the name of your Internet Service Provider
  
• Please confirm the exact manufacturer and model of your router
  
• Confirmation that your partner has completed all of these steps on her machine as well

Thank you,
BenTeam17

so if i play on net i should use my subnet IP and not the public IP?

[76561198103597845]

Hey again ViBE,


When you run 'IPconfig' in your command prompt, you should see something similar to the following:

Ethernet adapter Local Area Connection 3:

Connection-specific DNS Suffix . : {LINK REMOVED}something.com
Link-local IPv6 Address . . . . . : aa00::00a0:a0a0:a00a:a000%00
IPv4 Address. . . . . . . . . . . : 192.168.0.111
Subnet Mask . . . . . . . . . . . : 000.000.000.0
Default Gateway . . . . . . . . . : 000.000.0.000

The IP address that you'll need to set up in the game is the 'IPv4 Address' (highlighted in bold above).

Please try this on both systems and let me know if you notice a change.


Thank you,
BenTeam17

[StepS]

Make sure that on both PCs, the network connection is marked as "Home network" (with a house icon), otherwise local connections are not possible.