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Sorry to hear that you're having this problem.
It might be that there is an issue with some of the games local data, or in the way that the game recognizes the controller.
At this point, I'd like to ask that you please verify the integrity of your game cache and respond with a DxDiag.
Instructions on how to perform both of these actions can be found on the How to report a problem thread.
When you get back with a link to your DxDiag, please let me know how the verification check went.
Thank you,
BenTeam17