No puedo jugar con amigos

[Zero]

Compre el juego aprovechando la oferta por steam, Este juego es genial me recuerda viejos tiempos.
Llendo al grano, no puedo jugar con amigos o unirme a sala, dice no se puede conectar con el servidor o bien salen los 30 segundos pero nada no hay caso no se puede jugar e intentado de todo

espero que respondan mi mensaje por favor ya que por algo pagamos por jugar a este juego

Saludos

[Harryvasco]

Me esta pasando Exactamente lo mismo!. COmpre el juego para jugar con amigos Online y no me anda

[ricardo]

disculpen ya pudieron arreglar el problema yo tampoco no puedo jugar con amigos

[Team17_Assistance]

Hi ricardo,

Apologies for replying in English and this late, but we do not offer support in Spanish - would you be able to provide more information on what exactly happens when you try to play with your friends?

Regards,

Team17 Support

[ricardo]

I tried to play the game with my friends, we bought the game to play online and when we get online, the partner's game appears but never lets us join in what I can do to solve it, we are from Mexico

[Team17_Assistance]

Hi Ricardo,

It could be an issue where your anti-virus and firewall is blocking access to play online.

Can you please try to disable both your anti-virus and firewall just to test if the online feature works.

Regards,

Team17 Support

[ricardo]

I already tried and my partner did not work I deactivated the antivirus and the firewall of the PC and still can not connect between us that solusion there for that we bought it and we can not we are from Mexico

[Flojajara]

se soluciono el problema? me pasa lo mismo

[Team17_Assistance]

Hey all,

Thanks for trying disabling firewall/anti-virus. When you say that it does not let you join in, can you please tell us what happens exactly? Is there an error message?

Regards,

Team17 Support

[ricardo]

no error does not come out what happens is that 30 seconds pass to connect to the host's game and does not connect to the game

[Team17_Assistance]

Hi Ricardo,

Can you please clear your Steam Download Cache: https://support.steampowered.com/kb_article.php?ref=3134-TIAL-4638

Then, please follow the steps below:

1. Click Steam in the top left of the client
   
2. Open the Settings menu
   
3. Navigate to the Downloads section
   
4. Expand the Download Region and choose UK – London (Or most appropriate server location)
   
5. Set the bandwidth limit to No Limit (Unless you are on a limited data plan)

And finally:

1. Right-click on the game in your Steam Library, choose Properties, switch to the Local Files tab and press Verify integrity of game files...
   
2. Attempt to run the game to see if the issue is resolved

Regards,

Team17 Support

[skyhack]

Originally posted by Team17_Assistance:

Hi Ricardo,

Can you please clear your Steam Download Cache: https://support.steampowered.com/kb_article.php?ref=3134-TIAL-4638

Then, please follow the steps below:

1. Click Steam in the top left of the client
   
2. Open the Settings menu
   
3. Navigate to the Downloads section
   
4. Expand the Download Region and choose UK – London (Or most appropriate server location)
   
5. Set the bandwidth limit to No Limit (Unless you are on a limited data plan)

And finally:

1. Right-click on the game in your Steam Library, choose Properties, switch to the Local Files tab and press Verify integrity of game files...
   
2. Attempt to run the game to see if the issue is resolved

Regards,

Team17 Support

This does not solve the problem

[skyhack]

When trying to organize a game online, the game is created but does not allow the other players to enter, the time counter reaches zero without establishing the connection.

The error message says
The selected game could not be located, select another game and try again

[Team17_Assistance]

Greetings skyhack,

Sorry to hear that you are having these network issues - can you and your friends please try to follow the steps in the guide below:

https://steamcommunity.com/sharedfiles/filedetails/?id=483134663

Additionally, please, if you have any unused network cards, try to disable them and retest.

Regards,

Team17 Support