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fatalspace Jan 20 @ 5:39pm
ATS causing computer to BSoD
I tried to play ATS today and as soon as I started it, my computer crashed and gave me a BSoD with the only code being kernel_mode_heap_corruption. I've done memory tests, scanned and restored my health through command prompt, done the sfc scannow, updated my drivers, verified files, and reinstalled my graphics driver. Nothing has worked. The only description I got in the event viewer for the crash is ROOT\DISPLAY\0000. I'm unsure of what this means entirely, but I am sure it is graphics related. I am just looking to see if anyone has experienced this same thing, and what they did to fix it cause I'm running out of options. The only options that I have left that I know of is rolling back my graphics card to a previous version or reseting my computer. I really don't wanna reset my computer for 1 game, but it's my last resort.
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Showing 1-12 of 12 comments
AyMazingATS Jan 20 @ 5:42pm 
That is a computer issue and not a game issue.

Why not do a search of the code error? The only time the game will access the kernelbase.dll file is upon launching. After that nothing in the kernel is used to my knowledge.

ETA: This could be related to TPM(Trusted Module Platform) switches on your motherboard/bios. If running an ****X3D processor on Windows 10(only for drive encryption as the OS doesn't use TPM otherwise) that could be the cause. Nothing provided spec wise so that is only a guess.
Last edited by AyMazingATS; Jan 20 @ 5:47pm
#1
fatalspace Jan 20 @ 6:19pm 
Originally posted by AyMazingATS:
That is a computer issue and not a game issue.

Why not do a search of the code error? The only time the game will access the kernelbase.dll file is upon launching. After that nothing in the kernel is used to my knowledge.

ETA: This could be related to TPM(Trusted Module Platform) switches on your motherboard/bios. If running an ****X3D processor on Windows 10(only for drive encryption as the OS doesn't use TPM otherwise) that could be the cause. Nothing provided spec wise so that is only a guess.


I realise this isn't a game issue, but it only happens on ATS. I've tried plenty of other games and it doesn't happen so I figured if it is happening to this game, then someone might know what's going on cause they have it encountered it themselves.

As for searching up the code, I have and ive done everything that I've seen, but it's hard to narrow down what exactly to do when a number of solutions are provided but only one might work. That's why I'm asking if anything somebody else has done has worked. I'll rollback my graphics card to a previous version and if that doesn't work, I'm stuck.
#2
GRE 2057 Jan 20 @ 8:46pm 
Originally posted by fatalspace:
I tried to play ATS today and as soon as I started it, my computer crashed and gave me a BSoD with the only code being kernel_mode_heap_corruption. I've done memory tests, scanned and restored my health through command prompt, done the sfc scannow, updated my drivers, verified files, and reinstalled my graphics driver. Nothing has worked. The only description I got in the event viewer for the crash is ROOT\DISPLAY\0000. I'm unsure of what this means entirely, but I am sure it is graphics related. I am just looking to see if anyone has experienced this same thing, and what they did to fix it cause I'm running out of options. The only options that I have left that I know of is rolling back my graphics card to a previous version or reseting my computer. I really don't wanna reset my computer for 1 game, but it's my last resort.
Root/Display is your GPU Failing!! i had this happen in 2020 which in turn happened to mean buying a whole new PC (all the GPU, Processor, Motherboard etc failed after getting struck by lightning which in turn caused a power surge to happen destroying the Power supply... Insurance wouldn't pay for it because it was a Natural Disaster... not fun! How old is your PC by the way... Because your still running Windows 10 (which is now unsupported by Microsoft as of June 2024) I would suggest you upgrade your Operating System to Windows 11 that might also solve the Crashes you have been having with your PC... the last update that happened for windows 10 happened in June of 2024 and the update is only good for 1 month after that... I would suggest you Upgrade your PC unless you wanna get hacked or even worse have your information taken as Ransomeware!
#3
AyMazingATS Jan 20 @ 8:57pm 
Originally posted by GRE 2057:
Because your still running Windows 10 (which is now unsupported by Microsoft as of June 2024)

Windows 10 is actually being supported until October 14, 2025.
#4
[JPN] Tutomu Shikigami Jan 21 @ 1:56am 
Originally posted by fatalspace:
I tried to play ATS today and as soon as I started it, my computer crashed and gave me a BSoD with the only code being kernel_mode_heap_corruption. I've done memory tests, scanned and restored my health through command prompt, done the sfc scannow, updated my drivers, verified files, and reinstalled my graphics driver. Nothing has worked. The only description I got in the event viewer for the crash is ROOT\DISPLAY\0000. I'm unsure of what this means entirely, but I am sure it is graphics related. I am just looking to see if anyone has experienced this same thing, and what they did to fix it cause I'm running out of options. The only options that I have left that I know of is rolling back my graphics card to a previous version or reseting my computer. I really don't wanna reset my computer for 1 game, but it's my last resort.
So What PC Do you Use?
#5
Wolfpig Jan 21 @ 2:21am 
Originally posted by GRE 2057:
Because your still running Windows 10 (which is now unsupported by Microsoft as of June 2024)

He did not mention which os He uses anxehere.... so how do you know what He is using?
#6
GRE 2057 Jan 21 @ 6:02am 
Originally posted by AyMazingATS:
Originally posted by GRE 2057:
Because your still running Windows 10 (which is now unsupported by Microsoft as of June 2024)

Windows 10 is actually being supported until October 14, 2025.
Not True Windows 10 actually came out in 2012............... it only has a 10 year life span!!
#7
AyMazingATS Jan 21 @ 6:11am 
Originally posted by GRE 2057:
Originally posted by AyMazingATS:

Windows 10 is actually being supported until October 14, 2025.
Not True Windows 10 actually came out in 2012............... it only has a 10 year life span!!

:steamfacepalm: :steamfacepalm: :steamfacepalm: :steamfacepalm: :steamfacepalm:

You might want to do your research the next time.

https://learn.microsoft.com/en-us/lifecycle/products/windows-10-home-and-pro
Last edited by AyMazingATS; Jan 21 @ 6:12am
#8
GRE 2057 Jan 21 @ 2:30pm 
Originally posted by AyMazingATS:
Originally posted by GRE 2057:
Not True Windows 10 actually came out in 2012............... it only has a 10 year life span!!

:steamfacepalm: :steamfacepalm: :steamfacepalm: :steamfacepalm: :steamfacepalm:

You might want to do your research the next time.

https://learn.microsoft.com/en-us/lifecycle/products/windows-10-home-and-pro
20 year computer pro here......
#9
AyMazingATS Jan 21 @ 2:43pm 
Originally posted by GRE 2057:
20 year computer pro here......

I really don't care. You've been proved wrong. A simple oops, sorry I was wrong might actually help you but you can't even admit that you were wrong.

Just move on already.
Last edited by AyMazingATS; Jan 21 @ 2:44pm
#10
Wolfgang Jan 21 @ 11:00pm 
Originally posted by GRE 2057:
Originally posted by AyMazingATS:

:steamfacepalm: :steamfacepalm: :steamfacepalm: :steamfacepalm: :steamfacepalm:

You might want to do your research the next time.

https://learn.microsoft.com/en-us/lifecycle/products/windows-10-home-and-pro
20 year computer pro here......
A "pro" who fails to look up basic information on official websites. No wonder parts of the IT industry are doing poorly considering they have "pros" like you.
#11
Devil Jan 22 @ 9:22am 
Originally posted by fatalspace:
Originally posted by AyMazingATS:
That is a computer issue and not a game issue.

Why not do a search of the code error? The only time the game will access the kernelbase.dll file is upon launching. After that nothing in the kernel is used to my knowledge.

ETA: This could be related to TPM(Trusted Module Platform) switches on your motherboard/bios. If running an ****X3D processor on Windows 10(only for drive encryption as the OS doesn't use TPM otherwise) that could be the cause. Nothing provided spec wise so that is only a guess.


I realise this isn't a game issue, but it only happens on ATS. I've tried plenty of other games and it doesn't happen so I figured if it is happening to this game, then someone might know what's going on cause they have it encountered it themselves.

As for searching up the code, I have and ive done everything that I've seen, but it's hard to narrow down what exactly to do when a number of solutions are provided but only one might work. That's why I'm asking if anything somebody else has done has worked. I'll rollback my graphics card to a previous version and if that doesn't work, I'm stuck.

you may try to do a rollback via "windows system restore" point.
#12
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Date Posted: Jan 20 @ 5:39pm
Posts: 12

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