American Truck Simulator

American Truck Simulator

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Creeka Dec 29, 2023 @ 7:41pm
KERNELBASE.dll Game Crash
I just got to the end of a delivery and my game just randomly crashed, every time i load the game up i can get about 10 seconds of driving time and the game will freeze and crash with the same fault every time. I've tried multiple things to try and correct it and nothing has worked.. If anyone could try to help me it would be very appreciated. I can upload any files that are needed..
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Showing 1-9 of 9 comments
Madkine Dec 29, 2023 @ 7:44pm 
Try verifying game files.
In Steam, right click on the game, select properties, go to local files tab and press verify integrity of game files.

If that doesn't work post your game.log.txt to pastebin.com (no account needed) and then post the link here and we'll have a look for you (split the game.log.txt into multiple pastes if it is too big).
If pastebin is not available in your country please use http://rentry.co and post the link to it here please. The page works like pastebin.
The file can be found at "C:\Users\*USERNAME*\Documents\American Truck Simulator" for a default install.
Creeka Jan 8, 2024 @ 4:11pm 
https://pastebin.com/5T1zjKpG
Thats the game log, like i said. The game was running just fine and i haven't changed any of my mods, then boom just crashed out of nowhere.
Qrazy Jan 8, 2024 @ 4:27pm 
Some of your mods are stolen.
Creeka Jan 8, 2024 @ 4:49pm 
Originally posted by Qrazy:
Some of your mods are stolen.
how can i tell what ones are? i paid for most expect for jazzycat and what you download on steam
Madkine Jan 8, 2024 @ 11:04pm 
This truck has issues and needs to be updated:

dom379

It looks like you also have an out of date accessory mod.

Mods distributed by Renenate are generally stolen from other people and of poor quality.

The actual crash was caused by running out of memory.
This may be because of the various mod issues or could be unrelated.

Make sure that your windows swap file is set to system managed as this has recently caused issues with these games.
Last edited by Madkine; Jan 8, 2024 @ 11:05pm
Wolfgang Jan 9, 2024 @ 6:25am 
Originally posted by Creeka:
Originally posted by Qrazy:
Some of your mods are stolen.
how can i tell what ones are? i paid for most expect for jazzycat and what you download on steam
Anything from Renenate is stolen. They are a known mod thief.
Creeka Jan 9, 2024 @ 5:29pm 
Ill remove those mods then, i just bought new ram and a new gpu. I just hope my profile isent somehow corrupt and i lose it.
Creeka Jan 9, 2024 @ 5:50pm 
Thank you guys for the help, turns out one of the drivers i hired was crashing my game. when i went to fire him it crashed right away, went to an older save and everything seems to be working properly
Madkine Jan 9, 2024 @ 11:24pm 
More likely the truck than the driver. If it was the driver specifically, then you probably have a corrupt file.
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Date Posted: Dec 29, 2023 @ 7:41pm
Posts: 9