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External contracts, even though they are speed limited to 65 mph will be in real time. So if it says 22 hours for example, you will have 22 hours from accepting the job to deliver it.
You do have the option of turning off the fatigue simulation so you can just drive. That can be done in Options >> Gameplay.
This doesn't matter as the game will adjust your time-to-deliver based on your need for sleep. However, if you hit Detours, have ridiculous traffic levels or drive around too much sight-seeing, you may cause yourself to be late no matter how much time the game is giving you. ;)
Since the advent of the "CDL", dispatcher's and their companies are no longer responsible for any DOT rule's, regulation's or law's "YOU" broke. When you are dispatched by them and doing it cause you to either decline, or risk getting caught. The CDL passage put the the majority of what it take's to take a load from here to there on the back's of the driver, not the dispatcher or their company.
That's the issue, do as I say, or else. Knowing the rule's, regulation's and DOT law's. And not following them 100%. When accepting a load from your dispatcher, is all on you. Hence all the complaining and discontent and the main reason to driver turnover being what it is.
Dispatchers are really only around if you are a company driver. If you have your own authority, or work for a company like Landstar you do dispatch yourself through brokers and load boards. And yes, companies are in fact held liable for laws the drivers break which is where CSA scores come in. Sounds like you are just grumpy they took away your cheat sheet paper logs and started holding you to an actual standard instead of black balling your way back home dodging scales.
That is literally what I struggled with in RL lol. IDK why, but doing the math for timing was a fat problem for me. If I had hours, I drove, with out paying attention to the actual delivery time.
The trick is you have to do the math on when is the load required to be delivered. How much time will it take you to get there and then what time will it be if you take the 10 hour sleep break. Sometimes its best to get the load, sleep, even if your character is fully rested, then start driving later at night...yeah, its a whole thing...I was bad at it....
Do you have an example or two (preferably with screenshots) of the sort of thing you mean?