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TrainingWh33ls Jul 18, 2020 @ 6:01am
crash on home screen
crashes every time on home screen. game log posted to pastebin link is https://pastebin.com/AmqyyR22
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Showing 1-15 of 20 comments
AyMazingATS Jul 18, 2020 @ 6:07am 
By chance...are you running any Asus Aura Sync products?
#1
Wille Wilse Jul 18, 2020 @ 6:08am 
Originally posted by AyMazingATS:
By chance...are you running any Asus Aura Sync products?
Was thinking the same thing.
00:00:02.968 : <WARNING> [color_feedback] Asus AURA previously failed and was disabled. If you want it enabled, update your drivers and set 'cf_asus_aura' to '1' in 'config.cfg'.
#2
AyMazingATS Jul 18, 2020 @ 6:09am 
Just located this in the log:

00:00:00.949 : uset cf_asus_aura "2"

Change that 2 to a 0 to turn it off and try again.
#3
TrainingWh33ls Jul 18, 2020 @ 6:10am 
Originally posted by AyMazingATS:
By chance...are you running any Asus Aura Sync products?
no got all off that stuff turned off

#4
TrainingWh33ls Jul 18, 2020 @ 6:17am 
Originally posted by AyMazingATS:
Just located this in the log:

00:00:00.949 : uset cf_asus_aura "2"

Change that 2 to a 0 to turn it off and try again.
just set it to 0 uninstalled mystic light, still crashing
#5
Wille Wilse Jul 18, 2020 @ 6:19am 
Make a new profile without any mods whatssoever just to test if it works.
#6
TrainingWh33ls Jul 18, 2020 @ 6:22am 
Originally posted by Wille Wilse:
Make a new profile without any mods whatssoever just to test if it works.
it crashes with in 2-5secs when it goes on to the home loadup screen cant click anything tried taking all the profiles out from my doc but still no luck
#7
AyMazingATS Jul 18, 2020 @ 6:24am 
Provide a new game.log please.

Also just for the sake of troubleshooting please verify your file integrity too.

Right click ATS in your Library >> Properties >> Local Files >> Verify Integrity.
#8
TrainingWh33ls Jul 18, 2020 @ 6:24am 
Originally posted by AyMazingATS:
Provide a new game.log please.

Also just for the sake of troubleshooting please verify your file integrity too.

Right click ATS in your Library >> Properties >> Local Files >> Verify Integrity.
yep ill do that the now
#9
Wille Wilse Jul 18, 2020 @ 6:25am 
Originally posted by LCpl. Harris:
Originally posted by Wille Wilse:
Make a new profile without any mods whatssoever just to test if it works.
it crashes with in 2-5secs when it goes on to the home loadup screen cant click anything tried taking all the profiles out from my doc but still no luck
Ahh, ok, I misunderstood - thought you was inside your profile at "homescreen"
#10
TrainingWh33ls Jul 18, 2020 @ 6:27am 
Originally posted by AyMazingATS:
Provide a new game.log please.

Also just for the sake of troubleshooting please verify your file integrity too.

Right click ATS in your Library >> Properties >> Local Files >> Verify Integrity.
https://pastebin.com/cV34c5qb
#11
AyMazingATS Jul 18, 2020 @ 6:36am 
I'm not seeing anything that would cause a crash to be honest. You drivers are from May for your RX 570. Newest update is from July 14. Try to update these.

I'm really not seeing anything in your log. The crash is not being recorded.

One other option is deleting your config.cfg file. Don't worry the game will create a new one upon launch. Not very often that I've seen one that goes bad if you will. You will however need to set up your graphics again upon game launch.
#12
Wille Wilse Jul 18, 2020 @ 6:40am 
I cant find anything either, however I do have some thoughts. What is this?
00:00:15.170 : loading 'LogIt_x64' 'C:/ProgramData/LogIt/LogIt_x64.dll'
00:00:16.723 : [LOGIT] [CORE] Attempting to initialize LogIt 3.2.6
00:00:16.724 : [LOGIT] [STEAM] SDK Initialized!
00:00:16.724 : [LOGIT] [CORE] Game detected as American Truck Simulator
00:00:16.724 : [LOGIT] [API] Authenticating client...
00:00:16.725 : [LOGIT] [TELEMETRY] Initialized!
00:00:16.725 : [LOGIT] [CORE] LogIt 3.2.6 Initialized!
00:00:16.909 : [LOGIT] [API] Client authenticated!
00:00:16.909 : [LOGIT] [CORE] Welcome TrainingWh33ls!
00:00:16.912 : [LOGIT] [TRIPLOGGER] Attempting to submit 10255917963252255942.job
00:00:16.918 : [LOGIT] [TRIPLOGGER] Attempting to submit 10602267566268645113.job
00:00:16.923 : [LOGIT] [TRIPLOGGER] Attempting to submit 10629938439037582917.job
00:00:16.926 : [LOGIT] [TRIPLOGGER] Attempting to submit 10750771703215912519.job
00:00:16.931 : [LOGIT] [TRIPLOGGER] Attempting to submit 11014867982705318352.job
00:00:16.937 : [LOGIT] [TRIPLOGGER] Attempting to submit 11182212161042758885.job
00:00:16.940 : [LOGIT] [LIVETRACKER] [SOCKET] Attempting to connect to server!

Is it a third party program connected? If so shut it down - longshot but worth a try...
#13
AyMazingATS Jul 18, 2020 @ 6:42am 
I just remembered something here too.

Are you running with your RX 570 overclocked by chance? If so, remove the overclock and try again.

There were scattered reports about this.
#14
TrainingWh33ls Jul 18, 2020 @ 6:48am 
ok ill try all of the above, thank you
#15
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Date Posted: Jul 18, 2020 @ 6:01am
Posts: 20

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