Attention: Known issues and how to fix them

[Lilem]

At this time there’re several bugs in the game. We’re working on fixes, but there are some ways to neutralize them.

Issue: If you click on any pop-up message (like Skype notification), the game crashes with error "Can't restore all surfaces (0x8876024B)”.
Solution: Avoid using such programs while playing.

Issue: in the 3d mission of Vitals campaign after the ship docks the hero model it not showing. It doesn’t show if you return to the ship.
Solution: Load the latest save file and restart the game.

Issue: In the Diamanda campaign (4th level) not all textures are loaded.
Solution: Save the game, load this save file.

Issue: When playing in windowed mode on a notebook (1366x738) the “Start” button is shown and if you move your cursor to the taskbar all opened folders and programs start blinking.
Solution: Try to play in the fullscreen mode.

Issue: If you try to turn the second monitor on or off the game might crash with a critical error.
Solution: Turn the second monitor off before launching the game.

Issue: If you set 16bit colors graphic artifacts appear on the cursor.
Solution: Don’t launch the game with 16bit colors (32bit is set by default).

Issue: After launching the game works in compatibility mode (Run.cmd) and Steam counts it as the actual game client. When thr Run.cmd closes and the real game client opens, your Steam friends will see your status as “online”, not “Playing Etherlords 2”. Because of this some Steam functions are not available (overlay, screenshots, etc.).
Solution: This feature is currently unavailable. This issue will get fixed soon.

Issue: After loading the game a bat-file appears followed up by a black screen (like the one before the cinematic), after which the game crashes to desktop.
Solution: Wait a bit and try to launch the game again.

If you find any issues not mentioned above, please list them here!

[☢︎Mr.Bigtime 1981]

it says Cant Find Any Driver with HW3D..both games..why? help pls :( tried Compatibility mode too. iam on Windows 8.1

[hayat]

i got the same problem as above. "cant find any driver with hw3d". i am on windows 8.1 too

[Lilem]

Hey guys!
Thanks for notifying me, I passed information regarding your issue to our devs. We'll look into it, I'll keep you up to date.

[Nihrahk]

I get some other error. "can't set display mode. (0x80004001) action not supported." Then I crash to the deskop. Any way to fix this?

[Lilem]

Kharnix,
When are you getting this issue? Could you please descrive the steps you're taking before it appears?

[Gavener]

57 minutes into E2 and everything works great, waiting on E1 to be fixed more

[Nihrahk]

Escrito originalmente por Lilem:

Kharnix,
When are you getting this issue? Could you please descrive the steps you're taking before it appears?

I simply start the game, the screen turns black and I get the error message. Afterwards I am returned to the deskop.

[gilligan45]

yeah i am having the same problem as the one above i dont get a error message it drops to the command screen then say the game is closed

[Gavener]

if any program is running and pop up or anything closes game, i tried to take a SS with print screen and my Dropbox program poped up and crashed it, if you play this game turn off everything

[Lilem]

Gavener,
A solution was found for Etherlords I (I edited the pinned post and posted the solution there).

Kharnix, gilligan45,
I'll find out what can be done to fix it.

[Gavener]

Escrito originalmente por Lilem:

Gavener,
A solution was found for Etherlords I (I edited the pinned post and posted the solution there).

Kharnix, gilligan45,
I'll find out what can be done to fix it.

Sweet thank you will check it out, glad such active Mod or Dev on here, mostly for a new game on steam, so many will run for the hills if there is 0 action being done around here, so this shows good things

[Lilem]

Gavener,
Oh stop it, you :)
I'm always happy to help :)

[fracturedorb]

the left side of my screen appears to be cut off at fullscreen 1024x769. I'm not talking about the black bars you usually get in wide screen but about 10% or so of the interface is cut off along with 10% of everything else.

[Lilem]

fracturedorb,
Does this issue persists after reloading the game?

[fracturedorb]

It does it every time I run the game from steam. Should I try some other way?