X plane keeps shutting off my pc!

[GPhantom]

so my specs are: RTX 2080 I7 - 9700K 16gb of ram.so u can see i have a fairly good system and i mostly run the game somewhat smooth but for some reason when i try to watch a replay or when i use "BetterPushback" my game shuts off my pc and restarts it, can anyone help resolve this very very annoying issue?

[Stringbean]

If your PC is actually shutting down and restarting then maybe it's a hardware issue. I had something similar happen to me a couple of years back with a different type of game.

The game kept shutting down my PC and restarting every time I did certain commands. After doing memory checks e.t.c, e.t.c, it turned out that the 12 volt rail on my PSU was fluctuating, i.e, not stable, so I replaced with a new PSU and issue solved.

I'm not saying this is your issue but just giving you my experience of the same thing and what the cause was.

[GPhantom]

How did you find out? Did u have a software that showed you voltage?

[DrückeDieter]

I had this restart/pc shut-off problem last year it came out that x plane 11 caused heavy load on the system and the power supply wasn't able to handle this, I checkt right after this happen the windows event protocol and it showed me that the power supply wasn't big enough to support the pc with energy under load changed the power supply and the problem was solved

[GPhantom]

hey kitty what do u mean whindows event protocol? how did you find out ur power supply was under a heavy load?

[opjose]

The event logger will SOMETIMES show power fluctuations as a "Kernel Power Event", if the system is up long enough for the log to be written out before it crashes or reboots.

That does not always happen though.

X-plane itself does not cause your system to crash, but it may be using resources, drivers (OpenGL?) or putting a load on your system that you normally do not see.

A reboot or shutdown happens at a "lower level" so to speak, than X-plane has access to.

You may want to get some free benchmarking software (Cinebench, CPU-Z, etc.) install that and throw a long and high load on your system to see if there is a power or overheating issue.

If that results in no reboots, look to drivers and memory.

[DrückeDieter]

Originally posted by opjose:

The event logger will SOMETIMES show power fluctuations as a "Kernel Power Event", if the system is up long enough for the log to be written out before it crashes or reboots.

That does not always happen though.

X-plane itself does not cause your system to crash, but it may be using resources, drivers (OpenGL?) or putting a load on your system that you normally do not see.

A reboot or shutdown happens at a "lower level" so to speak, than X-plane has access to.

You may want to get some free benchmarking software (Cinebench, CPU-Z, etc.) install that and throw a long and high load on your system to see if there is a power or overheating issue.

If that results in no reboots, look to drivers and memory.

cant describe it better he is right

[Stringbean]

Originally posted by GPhantom:

How did you find out? Did u have a software that showed you voltage?

I think it was a free Utility called CPU-Z. It's well regarded and trusted by bench testers and gamers.

[Speedy]

Make sure your ram is inserted correctly and fully pushed in

[harryorlsen]

In certain XP situations I had similar problems and my mainboard gave me the anti surge error.
Two options: a new & better psu or I have underclocked the power limit of my GPU through MSI afterburner @55% without problems now and my 1080ti is strong enough underclocked.

[Xenothor]

Is it shutting down or restarting? There is an important distinction, as a shut down can be a sign of overheating of either the CPU or video card, as the system will shut off to try and save itself from heat damage. This can be caused by something as simple as a dead fan, but if the computer is re-booting it's likely another problem like PSU, drivers, etc. The best way to test for a bad PSU is to just try another PSU and see if it fixes the problem. PSU problems can be difficult to diagnose with software voltage monitoring tools as voltage drops can be very intermittent and last for short durations of time which may not get detected without the help of expensive tools like an oscilliscope. If you don't know much about electronics you should really take your system to a qualified technician. A bad PSU can damage other components in your computer, so if you've updated all your drivers and problems still persist, you should have your computer looked at by someone that knows what they are doing before a potentially faulty PSU has a chance to cause further damage.

[Wickin]

Is your CPU overclocked and if so, have you tried lowering the clock to see if this fixes the issue. I've had some games cause PC to crash at certain clocks even though others seem to work fine.