Failed to initialize sound sytem

[Retireby27]

Hi People , I get a error message after starting x plane that x plane failed to initialize my sound system so game is running without sound on win 10 64 bit , but at any other application like youtube or other steam software sound is running fine also i have the latest drivers and also latest win version ... any clou ?

[opjose]

You may want to check your audio settings.

Hidden deeply in the audio settings there is a check box about enabling/disabling "exclusive control" of your audio device.

You may need to disable it.

[Retireby27]

Thanks I will check if its working out

[Retireby27]

did not solve the issue , still same message :-( I have no idea what to do because sound is running fine overall except x plane ! any additional ideas what could be the root cause?

[Retireby27]

Is there any contact email that I can write to ?

[opjose]

You should start by going to

Steam / Help / System Information

Then cutting and pasting everything that appears in the new window into a post here.

[Retireby27]

Computer Information:
Manufacturer: MSI
Model: MS-7976
Form Factor: Desktop
No Touch Input Detected

Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz
CPU Family: 0x6
CPU Model: 0x5e
CPU Stepping: 0x3
CPU Type: 0x0
Speed: 4008 Mhz
8 logical processors
4 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported

Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: NVIDIA GeForce GTX 1080 Ti
DirectX Driver Name: nvldumd.dll
Driver Version: 24.21.13.9793
DirectX Driver Version: 24.21.13.9793
Driver Date: 5 22 2018
OpenGL Version: 4.6
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 59 Hz
DirectX Card: NVIDIA GeForce GTX 1080 Ti
VendorID: 0x10de
DeviceID: 0x1b06
Revision: 0xa1
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 2560 x 1440
Desktop Resolution: 2560 x 1440
Primary Display Size: 27.87" x 15.67" (31.97" diag)
70.8cm x 39.8cm (81.2cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 11263 MB
Supported MSAA Modes: 2x 4x 8x

Sound card:
Audio device: Realtek Digital Output (Realtek

Memory:
RAM: 16336 Mb

Miscellaneous:
UI Language: English
Media Type: DVD
Total Hard Disk Space Available: 3581787 Mb
Largest Free Hard Disk Block: 1212673 Mb
OS Install Date: Jan 01 1970
Game Controller: None detected
VR Headset: None detected

[opjose]

Audio device: Realtek Digital Output (Realtek

What are you using to produce audio?

Is it a TV set?

[Retireby27]

no its a 5.1 logitech soundsystem

[sheolux]

Ey man, did you solve the issue? I have the same problem and I cannot find the solution...

[sheolux]

I solved the problem! If any other have the same issue, just go into the speaker properties, then in advanced tab uncheck "allow applications to take exclusive control of this device". Worked for me.

Thanks!

[petrose1]

Had the same problem,rebooted,came back! except ATC did not give me clearance in window??

[Retireby27]

Originally posted by sheolux:

I solved the problem! If any other have the same issue, just go into the speaker properties, then in advanced tab uncheck "allow applications to take exclusive control of this device". Worked for me.

Thanks!

That didn´t work for me :-( I still have the Problem... nothing worked until now

[opjose]

Possibilities:

You could have the sound routed to the Digital output when you are using Analog speakers or vice versa.

Your monitor may support HDMI audio input which is overriding your Realtek output.

Your Realtek drivers may need a clean re-installation to fix routing issues.

Your Realtek drivers may have effects enabled that is fouling up X-plane.

Remember that you also may need to delete the X-Plane preferences after updating drivers or making changes before X-plane recognizes whatever you have attempted.

[Goldorak]

Originally posted by Retireby27:

Originally posted by sheolux:

I solved the problem! If any other have the same issue, just go into the speaker properties, then in advanced tab uncheck "allow applications to take exclusive control of this device". Worked for me.

Thanks!

That didn´t work for me :-( I still have the Problem... nothing worked until now

for me neither ;) same pb