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Thanks for reaching out.
First, I wanted to let you know that we are only able to assist players in English over Steam.
If you wish to continue in your native language, please submit a case via the support website.[ubi.li]
Should you want to continue here, no problem at all :)
Based on what you've written, I understand that you are experiencing frequent crashes and disconnections.
Can you tell us how long you have been facing those issues?
What are your PC Specs?
Start by following the steps in this guide[ubi.li], as this will ensure that the common causes of the game crashes are eliminated.
For the connectivity issues, I would recommend following the steps in this guide[ubi.li].
Please let us know if there is any improvement after applying the above steps.
Thanks.