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. Xbox Elite Wireless Controller Series 2
. Xbox Wireless Controller
I'm not sure if your controller is the same as one of those or different as I know there are multiple Xbox controllers available.
Can you confirm if you are using the controller wired or wireless and if you have tried both methods? Have you also used the default controls or did you customise them?
Could you also confirm what USB devices you currently have plugged in?
- Ubisoft Support