Ceilings enclosing staircases whilst building a house from a plan

[Gxdji]

is anyone else finishing a floor with staircases and having the ceilings/floors cover the staircases when you finish the 2nd floor for example when building the ground floor it works fine then when building the first its fine then when you build the second floor it blocks your stairs and you cant get up to the other floors?
EDIT: this only seems to happen with the U-Shaped staircases as far as i'm aware. yet to experience this on any other sets of staircases.

[Berkay B]

Originally posted by Dad:

is anyone else finishing a floor with staircases and having the ceilings/floors cover the staircases when you finish the 2nd floor for example when building the ground floor it works fine then when building the first its fine then when you build the second floor it blocks your stairs and you cant get up to the other floors?
EDIT: this only seems to happen with the U-Shaped staircases as far as i'm aware. yet to experience this on any other sets of staircases.

Thank you for contacting us and bringing this matter to our attention. The issue where staircase openings may become enclosed after saving and loading should have been resolved in our most recent update (version 0.3.1.2). Please note that this fix applies to new buildings created after the update, while pre-existing structures may still experience this issue. If you encounter this problem with houses created in the latest version, please let us know so we can investigate further. We greatly appreciate your patience and support as we continue to improve ContractVille!

Additionally, we encourage you to join the ContractVille Official Discord Server[discord.com]for ongoing updates and discussions. You can find support and report additional issues in the #bug-report and #bug-forum channels.

[Gxdji]

Originally posted by Berkay B:

Originally posted by Dad:

is anyone else finishing a floor with staircases and having the ceilings/floors cover the staircases when you finish the 2nd floor for example when building the ground floor it works fine then when building the first its fine then when you build the second floor it blocks your stairs and you cant get up to the other floors?
EDIT: this only seems to happen with the U-Shaped staircases as far as i'm aware. yet to experience this on any other sets of staircases.

Thank you for contacting us and bringing this matter to our attention. The issue where staircase openings may become enclosed after saving and loading should have been resolved in our most recent update (version 0.3.1.2). Please note that this fix applies to new buildings created after the update, while pre-existing structures may still experience this issue. If you encounter this problem with houses created in the latest version, please let us know so we can investigate further. We greatly appreciate your patience and support as we continue to improve ContractVille!

Additionally, we encourage you to join the ContractVille Official Discord Server[discord.com]for ongoing updates and discussions. You can find support and report additional issues in the #bug-report and #bug-forum channels.

Hi there Berkay B,

the issue is persistent in the most recent update. we have found this issue occurring in a building with 3 floors. The floor is enclosing the top of the stairs we are yet to try other sets of stairs but the U-Shaped stairs are the ones which caused this issue we tried to re-plan the build also but the issue still persisted. Thanks for the quick reply and very helpful response i hope this comment helps in a way of investigation.