Missing Tiles Because of Stairs!

[Ryuks_Apples737]

Hey @Asylum,
I'm currently trying to do Jason's build mission with the 2 story house. Everything was fine until I started laying down the tiles in the room that had the stairs to the second floor. When I walked into the room with the tiles I picked I noticed it said "-36" for the starting number of tiles. I thought this was weird but I thought nothing of it till I placed all the tiles in the room just for it to say that I'm 36 tiles short and that I cannot move on until I get those 36 tiles. I've tried everything I could think of to get the remaining tiles I needed but nothing was working. Thats when I realized that the stairs were the reason I'm "missing tiles". Its not processing that there are in fact stairs in this room so its saying that I need more tiles than actually needed. I already put so much work into this mission and I'll lose a substantial amount of money if I abort the mission now. So if theres anyway I can fix this or if this is just simply a bug that needs to be fixed, please let me know asap. Thank you!

[Asylum]

Originally posted by Ryuks_Apples737:

Hey @Asylum,
I'm currently trying to do Jason's build mission with the 2 story house. Everything was fine until I started laying down the tiles in the room that had the stairs to the second floor. When I walked into the room with the tiles I picked I noticed it said "-36" for the starting number of tiles. I thought this was weird but I thought nothing of it till I placed all the tiles in the room just for it to say that I'm 36 tiles short and that I cannot move on until I get those 36 tiles. I've tried everything I could think of to get the remaining tiles I needed but nothing was working. Thats when I realized that the stairs were the reason I'm "missing tiles". Its not processing that there are in fact stairs in this room so its saying that I need more tiles than actually needed. I already put so much work into this mission and I'll lose a substantial amount of money if I abort the mission now. So if theres anyway I can fix this or if this is just simply a bug that needs to be fixed, please let me know asap. Thank you!

Hello! I hope you're having a wonderful day. Sorry for the delayed response. I was reproducing the bug to figure out how it came about. When we place tiles on both sides of the position where the stairs are located, the game doesn’t recognize it. As a result, when we place tiles there, the area appears as empty. Because the game sees that part as empty, when we start placing tiles from the adjacent area and extend them wide, the tiles end up overlapping. When we complete the room in this way and then break the tiles, the tile count goes negative. As a temporary solution, adding tiles again to the stair areas and placing tiles along the edges in a wide and overlapping manner should resolve the issue for now. Just to give you an example, I'm sharing a video that shows where the error happens and how you can fix it. We have forwarded this issue to our development team and they will work on a fix as soon as possible. Thank you very much for your patience and understanding while we work on it.

[Ryuks_Apples737]

Thank you so much!

[.jd]

Can you reupload the video? I cant see it, and having the same issue, that cant place the tiles by the stairs. I tried to workaround everything without success.

[.jd]

Originally posted by .jd:

Can you reupload the video? I cant see it, and having the same issue, that cant place the tiles by the stairs. I tried to workaround everything without success.

https://i.imgur.com/VCiV1DZ.jpeg her I uploaded the picture. In this area of stair I cant place it, so its missing count of tiles. I cant progress without solving it.

[Asylum]

Originally posted by .jd:

Can you reupload the video? I cant see it, and having the same issue, that cant place the tiles by the stairs. I tried to workaround everything without success.

Hello! I hope you’re having an amazing day! The video unfortunately won’t be helpful as this issue was already resolved in the latest update. However, we are aware of the current issue with placing tiles near stair edges, and our development team is actively working on addressing it. Thank you for your understanding and patience during this process!

[dillssherry75]

Stairs

When laying tile down will not cover the railing on the stairs on second floor.

[Tonester]

Ivan's 3 storey bug. Can't advance due to tile count

Hi

I have just completed the (very) long task of tiling all 3 storeys but the ground floor (one room) shows 13572 / 13732. Every inch has tiles (including "painting" the stair base). Without this, I cannot continue to the next stage.

[ToxicBoom]

The tile bug around stairs is a game breaker for me. Several missions and contracts are affected by the inability to complete the tile portion of the job. Very aggravating spending hours on a contract to not be able to complete the tasks because of a game bug. I've had no less than 15 failed missions because tile couldn't be placed in stair areas. I was able to demolish the tile but unable to lay the tile. Some claim this bug was fixed in the latest patch but I'm in a mission right now with the inability to lay the tile in the areas I demolished tile. Either don't allow me to demolish tile that I cannot replace or allow me to replace the tile that I demolished. During builds the stairs adopt the tile color of the floor areas but in missions this doesn't happen, and you cannot physically place the tile in the affected areas. Even with the stairs removed I still cannot place tile where the stairs were. I've been grinding many different game saves, this bug is ever present in many different scenarios. Current game version is 0.3.3.3 and the stair bug has not been resolved. Maybe a mission or two was fixed but there remain many cases where this bug ruins your ability to complete missions.

[Duckobread]

Originally posted by ToxicBoom:

The tile bug around stairs is a game breaker for me. Several missions and contracts are affected by the inability to complete the tile portion of the job. Very aggravating spending hours on a contract to not be able to complete the tasks because of a game bug. I've had no less than 15 failed missions because tile couldn't be placed in stair areas. I was able to demolish the tile but unable to lay the tile. Some claim this bug was fixed in the latest patch but I'm in a mission right now with the inability to lay the tile in the areas I demolished tile. Either don't allow me to demolish tile that I cannot replace or allow me to replace the tile that I demolished. During builds the stairs adopt the tile color of the floor areas but in missions this doesn't happen, and you cannot physically place the tile in the affected areas. Even with the stairs removed I still cannot place tile where the stairs were. I've been grinding many different game saves, this bug is ever present in many different scenarios. Current game version is 0.3.3.3 and the stair bug has not been resolved. Maybe a mission or two was fixed but there remain many cases where this bug ruins your ability to complete missions.

Hi, can you please check or its fixed with the recent update?

[.jd]

Originally posted by Duckobread:

Originally posted by ToxicBoom:

The tile bug around stairs is a game breaker for me. Several missions and contracts are affected by the inability to complete the tile portion of the job. Very aggravating spending hours on a contract to not be able to complete the tasks because of a game bug. I've had no less than 15 failed missions because tile couldn't be placed in stair areas. I was able to demolish the tile but unable to lay the tile. Some claim this bug was fixed in the latest patch but I'm in a mission right now with the inability to lay the tile in the areas I demolished tile. Either don't allow me to demolish tile that I cannot replace or allow me to replace the tile that I demolished. During builds the stairs adopt the tile color of the floor areas but in missions this doesn't happen, and you cannot physically place the tile in the affected areas. Even with the stairs removed I still cannot place tile where the stairs were. I've been grinding many different game saves, this bug is ever present in many different scenarios. Current game version is 0.3.3.3 and the stair bug has not been resolved. Maybe a mission or two was fixed but there remain many cases where this bug ruins your ability to complete missions.

Hi, can you please check or its fixed with the recent update?

Its till not fixed, maybe developer can give an update until when this bug is fixed? Its blocking from continueing.

[Reverend Sam P. Mercer]

Ran into the same issue on the three story building mission toady. -51 8843/8894