Not possible to save or load a game

[[ZTFG] Rabak]

Hello,

yesterday my friend and i bought the game and played for some hours.
When he tries to save the game he receives an Unreal error:

"LowLevelFatalError [File:Unknown] [Line: 729] BulkData compressed header read error. This package may be corrupt!

ContractVille_Win64_Shipping
ContractVille_Win64_Shipping
ContractVille_Win64_Shipping
ContractVille_Win64_Shipping
ContractVille_Win64_Shipping
ContractVille_Win64_Shipping
ContractVille_Win64_Shipping
ContractVille_Win64_Shipping
ContractVille_Win64_Shipping
ContractVille_Win64_Shipping
ContractVille_Win64_Shipping
ContractVille_Win64_Shipping
ContractVille_Win64_Shipping
ContractVille_Win64_Shipping
ContractVille_Win64_Shipping
ContractVille_Win64_Shipping
ContractVille_Win64_Shipping
ContractVille_Win64_Shipping
ContractVille_Win64_Shipping
ContractVille_Win64_Shipping
ContractVille_Win64_Shipping
ContractVille_Win64_Shipping
ContractVille_Win64_Shipping
ContractVille_Win64_Shipping
ContractVille_Win64_Shipping
ContractVille_Win64_Shipping
ContractVille_Win64_Shipping
ContractVille_Win64_Shipping
ContractVille_Win64_Shipping
ContractVille_Win64_Shipping
ContractVille_Win64_Shipping
ContractVille_Win64_Shipping
ContractVille_Win64_Shipping
ContractVille_Win64_Shipping
ContractVille_Win64_Shipping
ContractVille_Win64_Shipping
user32
user32
ContractVille_Win64_Shipping
ContractVille_Win64_Shipping
ContractVille_Win64_Shipping
ContractVille_Win64_Shipping
ContractVille_Win64_Shipping
ContractVille_Win64_Shipping
ContractVille_Win64_Shipping
kernel32
ntdll"

The same error appears if he clicks on "Load Game" in the main menu.
I tried it by myself and also receive these errors.

How can we fix this?

[Berkay B]

Originally posted by ZTFG Rabak:

Hello,

yesterday my friend and i bought the game and played for some hours.
When he tries to save the game he receives an Unreal error:

"LowLevelFatalError [File:Unknown] [Line: 729] BulkData compressed header read error. This package may be corrupt!

The same error appears if he clicks on "Load Game" in the main menu.
I tried it by myself and also receive these errors.

How can we fix this?

Thank you for reaching out to us, and we're sorry to hear about the issues you're experiencing with saving your game. To help troubleshoot the error you're encountering, please follow these steps:

• Navigate to the save file location using this path:
  
  %UserProfile%\AppData\Local\ContractVille\Saved\SaveGames
  
  You can copy and paste it into File Explorer, then press Enter to open the folder.
  
  
• Move the folder containing your current save files to another safe location on your computer. You can also move all save folders together to be sure.
  
  
• Start the game and create a new save.
  
  
• Delete the Level.sav and Slot.sav files from the new save folder.
  
  
• Copy the Level.sav and Slot.sav files from your original save folder (one of the those you moved earlier) and paste them into the new save folder.
  
  
• Start the game and load the save.

This process helps to identify if the crash is due to a corrupted save file. If the issue persists after following these steps, please let us know, and we'll be glad to assist you further.

[[ZTFG] Rabak]

Originally posted by Berkay B:

Originally posted by ZTFG Rabak:

Hello,

yesterday my friend and i bought the game and played for some hours.
When he tries to save the game he receives an Unreal error:

"LowLevelFatalError [File:Unknown] [Line: 729] BulkData compressed header read error. This package may be corrupt!

The same error appears if he clicks on "Load Game" in the main menu.
I tried it by myself and also receive these errors.

How can we fix this?

Thank you for reaching out to us, and we're sorry to hear about the issues you're experiencing with saving your game. To help troubleshoot the error you're encountering, please follow these steps:

• Navigate to the save file location using this path:
  
  %UserProfile%\AppData\Local\ContractVille\Saved\SaveGames
  
  You can copy and paste it into File Explorer, then press Enter to open the folder.
  
  
• Move the folder containing your current save files to another location on your computer. You can also move all save folders together to be sure.
  
  
• Start the game and create a new save.
  
  
• Delete the Level.sav and Slot.sav files from the new save folder.
  
  
• Copy the Level.sav and Slot.sav files from your original save folder (one of the those you moved earlier) and paste them into the new save folder.
  
  
• Start the game and load the save.

This process helps to identify if the crash is due to a corrupted save file. If the issue persists after following these steps, please let us know, and we'll be glad to assist you further.

No chance, its not possible to save or load anything without an error.
Its strange cause the save-game from yesterday got saved by auto save function.

[[ZTFG] Rabak]

It works now.
You can fix this issue easily, just deactivate the steam cloud function for that game!

[lcjssns]

fatal error when opening saved game

i want to play in my saved game but i get en error: (LowLevelFatalError [File:Unknown] [Line: 729] BulkData compressed header read error. This ackage may be corrupt!)
pleas help me, i have played for 17h on this save

[Jujudigga paranoid.gg]

Crashing when clicking load game

game runs smoothly until i click load game then it just crashes. i presume this has to do with me opening the game on my laptop and not my main pc then trying on main pc still need help

[slimjd8475]

(When you first play the game it will have Steam Cloud Save enable)
1 : Run the game with steam could active
2 : Wait for game to crash
3 : Uninstall the game
5 : Install the game again [WARNING : DO NOT START THE GAME!]
6 : Delete folder named "Contractville" [You can find it in Appdata > Local]
7 : Go to Contractville > Properties > Updates > And at the bottom you will have Steam Cloud
8 : Uncheck Steam Cloud Saves
9 : Start the game!
10: Have Fun!
You will need to pull one of the saved game files from the folder you previously deleted and add it back so you dont lose any progress.