Black screen after logo

[Sniper404]

AND NO I AM NOT JOINING YOUR DISCORD!

Why is this still a problem with UE games and Intel chips. More to the point why is this a problem here and not in any of my other UE games. RADAR_PRE_LEAK_64 is the error. Meaning this game is not handling memory correctly and is creating a process error.

CPU: i9-14900K
GPU: RTX 4080 SUPER Ti OC
RAM: 64GB DDR5 @ 6000 MHz

[Monarch]

Originally posted by Sniper404:

AND NO I AM NOT JOINING YOUR DISCORD!

Why is this still a problem with UE games and Intel chips. More to the point why is this a problem here and not in any of my other UE games. RADAR_PRE_LEAK_64 is the error. Meaning this game is not handling memory correctly and is creating a process error.

CPU: i9-14900K
GPU: RTX 4080 SUPER Ti OC
RAM: 64GB DDR5 @ 6000 MHz

Thank you for reaching out and sharing your feedback regarding the black screen issue you are experiencing. We understand how frustrating this can be and appreciate your detailed description of the problem.

Could you let us know when this issue first began to occur for you? Also, to address the issue, please verify the integrity of the game files using the instructions provided in this guide. Ensure that your Windows operating system and all system drivers, especially your GPU driver, are fully up-to-date. You might also try launching the game with the DirectX 11 option to see if this resolves the issue.

If the problem persists after following the steps above, please navigate to %UserProfile%\AppData\Local\ContractVille\Saved\Config\WindowsNoEditor and delete the GameUserSettings.ini file after backing it up to a safe location. Please note that this step will reset all of your in-game settings. Once done, verify the game files again.

Please let us know if these steps help or if the issue continues. We appreciate your patience and understanding as we work to address this matter.

[Sniper404]

Also removed you marking that post as the answer, when it is not the case.

I only purchased the game yesterday in the Autumn sale, no previous save files. I tried file verification, moving the game to another drive, deleting the file mentioned above and even followed all the different situations in the crash fix section.

It just goes to a "Non-Responding" state after the initial logo screen has finished. Which is where i get the "RADAR_PRE_LEAK_64" error in the Windows event viewer.

I also filled out the form and provided my system information from Steam as i felt i had exhausted all the help material i found posted.

[Monarch]

Originally posted by Sniper404:

Also removed you marking that post as the answer, when it is not the case.

I only purchased the game yesterday in the Autumn sale, no previous save files. I tried file verification, moving the game to another drive, deleting the file mentioned above and even followed all the different situations in the crash fix section.

It just goes to a "Non-Responding" state after the initial logo screen has finished. Which is where i get the "RADAR_PRE_LEAK_64" error in the Windows event viewer.

I also filled out the form and provided my system information from Steam as i felt i had exhausted all the help material i found posted.

Apologies for the confusion. We mark responses as answered to indicate that the issue has been acknowledged, not necessarily resolved. This approach provides a quick reference for other players encountering similar problems and makes official suggestions more visible and accessible.

Thank you for your detailed feedback. We have noted your input and forwarded it to our development team for further investigation. If you have additional input regarding this issue, please feel free to share it here or update the form. We greatly appreciate your patience and understanding during this process.

[Sniper404]

Originally posted by Berkay B:

Originally posted by Sniper404:

Also removed you marking that post as the answer, when it is not the case.

I only purchased the game yesterday in the Autumn sale, no previous save files. I tried file verification, moving the game to another drive, deleting the file mentioned above and even followed all the different situations in the crash fix section.

It just goes to a "Non-Responding" state after the initial logo screen has finished. Which is where i get the "RADAR_PRE_LEAK_64" error in the Windows event viewer.

I also filled out the form and provided my system information from Steam as i felt i had exhausted all the help material i found posted.

Apologies for the confusion. We mark responses as answered to indicate that the issue has been acknowledged, not necessarily resolved. This approach provides a quick reference for other players encountering similar problems and makes official suggestions more visible and accessible.

Thank you for your detailed feedback. We have noted your input and forwarded it to our development team for further investigation. If you have additional input regarding this issue, please feel free to share it here or update the form. We greatly appreciate your patience and understanding during this process.

Its all good, i found it will run on my lower spec gaming laptop. So i can play there until maybe a fix works on my gaming rig. So i can wait for that to happen.

[Jordan]

Originally posted by Sniper404:

Originally posted by Berkay B:

Apologies for the confusion. We mark responses as answered to indicate that the issue has been acknowledged, not necessarily resolved. This approach provides a quick reference for other players encountering similar problems and makes official suggestions more visible and accessible.

Thank you for your detailed feedback. We have noted your input and forwarded it to our development team for further investigation. If you have additional input regarding this issue, please feel free to share it here or update the form. We greatly appreciate your patience and understanding during this process.

Its all good, i found it will run on my lower spec gaming laptop. So i can play there until maybe a fix works on my gaming rig. So i can wait for that to happen.

Had this yesterday, I had to reinstall graphics card drivers for it to work. Not sure if you have tried that yet.

[Sniper404]

Originally posted by Jordan:

Originally posted by Sniper404:

Its all good, i found it will run on my lower spec gaming laptop. So i can play there until maybe a fix works on my gaming rig. So i can wait for that to happen.

Had this yesterday, I had to reinstall graphics card drivers for it to work. Not sure if you have tried that yet.

Thanks, gave that a try too but still the same. RADAR_PRE_LEAK_64 and the game becoming unresponsive once it passes the initial logo phase. I will just keep hoping this gets patched down the line. My 12th gen laptop has me covered for now while being unable to play on my desktop.

[Jordan]

Originally posted by Sniper404:

Originally posted by Jordan:

Had this yesterday, I had to reinstall graphics card drivers for it to work. Not sure if you have tried that yet.

Thanks, gave that a try too but still the same. RADAR_PRE_LEAK_64 and the game becoming unresponsive once it passes the initial logo phase. I will just keep hoping this gets patched down the line. My 12th gen laptop has me covered for now while being unable to play on my desktop.

That's frustrating. Hopefully you get it fixed soon.