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I'll need to test this at some point and update the guide. Until then, I suggest that you probably should return to a previous checkpoint, and instead try "breaking-in".
Now tried to sell both the Exalta and Anti-Exalta pills, but no luck. I have the Lily-Charlene mailing in my Log. Also tried to go back to Lily's room after reloading the game. The safe is unlocked, but the camera and the turret are respawned (i did not hack them, just shoot them instead when I got there first).
Do we know what conditions the game acutally checks to see if I have any additional dialog options?
All I have "Hey, I remember you. Hi. What's the pleasure?" and the only answer is "I rather go now" :(
Regarding the Exalta, the only way to get the option to sell it is to break into Charlene's apartment in Downtown and read the set of emails there. One of them will unlock the ability to sell Exalta to Charlene. But I don't know if breaking Shen out has any effect on this option, or not. Same inquiry goes for selling the Anti-Exalta Withdrawal Pills to Speedy.
Also, I had no idea the turret and camera could respawn.
Again, I need to check this myself to find out.
So I decided to take a harder look at the conditions you mentioned in your starting post. And I think I've found the cause of your problem.
I should've noticed it earlier. You didn't find the right email.
The "Lily-Charlene" email is NOT the one required to convince Shen to leave The Aphrodite. The email you actually NEED is one addressed from Lily to a man named "Frank", who apparently runs a facility at some place called "Adonnis Island". The email states Lily's wish to dose up Shen enough, so that he's too blitzed out of his brains to notice he's being shipped out to this facility of Frank's.
You need to go back to Lily's PC. Travel all the way to the green Access Point at the end, and then travel left. Past a Black Hole is an info node with a force field surrounding it. That node should be the one addressed to Frank, and therefore will be the one you need.
Anyway, if you read the community guide, it says that you will know that you have the right documentation node when a Quest Log update for "Star-Crossed Lovers" shows up. Once the node is picked up, the update text should show up in the bottom-left of the screen. If the Quest Log update text doesn't show up, it means you haven't picked up the right email yet.
So, thanks again for your time!