Morphvox Pro doesn't work

[Scootaloo]

i've got a problem. i bought morphvox pro on steam, install it and i discovered that it doesn't open. i don't know what to do. Please someone help me ;-;

[Estraban]

same here, win10 x64

[Scootaloo]

Originally posted by Nomen Nescio:

same here, win10 x64

i've got win 10 x64 too

[Estraban]

after days of contact with the support, the problem was fixed, here are the tips they gave me:

- check your .NET installation using the microsoft .NET repair tool ( https://www.microsoft.com/en-us/download/details.aspx?id=30135 )
- check your MorhVox installation using steam
- disable inti-virus, delete the contents of the folder for MorphVox and check your installation with steam again
- look at your win10 events using the event viewer ( http://www.howto-connect.com/event-viewer-on-windows-10/ )

the last step helped me: i had ffsplit installed which made .NET crash. i deinstalled ffsplit and everything works fine now

i hope someone can use this. otherwise contact the vendor support, they really care for their customers

[Scootaloo]

can you tell me where can i find ffsplit files and how to uninstall them?

[Estraban]

if you didn't install the software yourself, then you won't have them. check in your windows software list if it is there, you can deinstall it there the easyiest way.

alternatively you can hit the windows key and type "ffsplit" if it shows up with the application icon, just right click on it and chose "uninstall" or "remove" i don't know what it is in the english version of win10 ^^

[Scootaloo]

well... i don't have that program and none of yours advices doesn't help :(
I've tried all of them

[Estraban]

hmm =( then i would suggest contacting the support. it seams that everbody has a special problem why the software doesn't run -.-

[Scootaloo]

ok thanks for help anyway
what support should i contact? screaming bee support or steam support?

[Estraban]

screaming bee :)

[Scootaloo]

thank you so much <3

[Wakanada]

Refund