Accidental Microtransaction Purchase

[DatimusPrime]

I accidentally bought 2 Current Stash Tabs, is there a way to refund one of them? Thank you, any help is greatly appreciated.

[space]

no

[redacted]

Gottem

[Operation40]

for the "special" tabs they should really indicate if you already have it..
but I guess maybe some folks do need more than 1? I have maxed out my gem tab, but that just means I need to delete some, not buy another.

[Pervy]

Ursprünglich geschrieben von DatimusPrime:

I accidentally bought 2 Current Stash Tabs, is there a way to refund one of them? Thank you, any help is greatly appreciated.

How did you do this by accident? You need to click a confirme after clicking on buy.
Well if you are trying to get a refund, you need to contact support which is not here.

[Lyrtha Kalas]

On the bright side stash tabs will be useful for years to come.

[Zenogias]

if you are really need to be refunded you might need to contact GGG directly via their website and submit a ticket support but that might take a very long queue since they have a lot of tickets to be tended right now.

[Nemerlight]

Blame your kids or something might work sometimes

[Operation40]

Ursprünglich geschrieben von Lyrtha Kalas:

On the bright side stash tabs will be useful for years to come.

2 *currency* tabs tho? not so much. don't think I've ever maxed out a currency tab
*edit* err I assume that's what OP meant by "current" stash tab.. not sure

[Busta Snitty]

i did this 3 times and its not hard to do on accident. You should be able to exchange it. Why would anyone want more than 1 gem stash thats just a waste

[Lyote]

Ursprünglich geschrieben von Busta Snitty:

i did this 3 times and its not hard to do on accident. You should be able to exchange it. Why would anyone want more than 1 gem stash thats just a waste

I dunno. I'm sitting on 450/500 for my Gem stash with all the support gems in storage along with piles of Uncuts.

Was actually considering a second one just for cut skill gems and supports to free up space for uncut ones lol

[Baron01]

Ursprünglich geschrieben von DatimusPrime:

I accidentally bought 2 Current Stash Tabs, is there a way to refund one of them? Thank you, any help is greatly appreciated.

Look for GGG support email and write them a note with an explanation. I accidentally bought wrong cosmetic MTX back in the days when I still played PoE and they refunded me.

I would think buying 2 currency stash tabs has decent chance of refund as it does not make any sense to have 2, one covers all your needs.

This might take longer time as their support team is currently stretched but definitely try to email them.

[Mandarin |Sky|]

Support has no issue refunding accidental purchases, might take a bit to get a response right now though.

[Pervy]

Ursprünglich geschrieben von Mandarin |Sky|:

Support has no issue refunding accidental purchases, might take a bit to get a response right now though.

good to know, also GGG said there support is lacking behind, and is looking for more support hires lol.

[DatimusPrime]

For context, it was one of those screen froze for a moment and when you click the same button twice... maybe three and four times... it caused a double purchase

[Cairn.L]

Ursprünglich geschrieben von DatimusPrime:

For context, it was one of those screen froze for a moment and when you click the same button twice... maybe three and four times... it caused a double purchase

Contact their support at [e-mail], explain to them and they will refund you in most cases.