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If you are still in the campaign I would recommend resetting the instance (ctrl + left click on waypoint in map view and it will give option to reset) This always worked for me which tells me it is a specific server giving me these issues.
So far so good for me Internet has been running fine, However I started a new character in SSF and am having a massive problem getting anything good to drop, exalted orbs, magic gear or anything to help for a upgrade during Normal Act 3 and into Cruel Act 2, trash drops and stuck with old gear. It's been a really bad feeling today so far, like wtf over. I mean 99% white gear drops, I have 23% rarity on my gear and that's all I can put on due to not getting anything to drop to upgrade gear. lmao.
Maybe there connected or GGG/Tencent rolled me a trash drop rate this time around. Pissed off right now about it.
Let me edit/add
I did notice that the servers I played on where extremely empty, seen maybe three people total. I thought at first maybe SSF you just don't see many people or something however now maybe its due to servers being bad. Maybe there getting the update ready.
I found several yellows, tons of blues, and even a unique yesterday with my meager playing time (around an hour). I'm still in Act 1.
Thanks for the heads up, I am trying that now LOL lunch break for and then back at it to see if it helps. Yeah its been really rough today. Only thing carrying me thru cruel is my understanding and decent monk build so far. Loving the game as I have about 420 hours or so in.