GAME CRASHES, A LOT. FREEZES PC. (Threadripper/3080ti gpu)

[Blingting]

Dude I crash every single time I load the game, sometimes its just the game. Most of the time it freezes up the entire PC. I've reformatted my PC in case it was on my end. I googled it and found a ton of people having these issues. I just paid a ♥♥♥♥ ton of money to give out keys to friends and on stream. And I can't even play it? LOL.
Please fix the game.

[Лесное хозяйство]

game runs fine ) i7 8700/1070 gpu )

[Caldrin]

Are you running Windows 24H2 ? if so then that is the issue.

[Blingting]

Originally posted by Caldrin:

Are you running Windows 24H2 ? if so then that is the issue.

What does that mean, how can I check and/or revert to previous update? Is that a thing?

[rive1573]

Originally posted by Caldrin:

Are you running Windows 24H2 ? if so then that is the issue.

people are still crashing with the previous win version.

[Caldrin]

Right click on the start menu and select System

Under Windows Specifications it will show you the version you are on.. but yeah if it is 24H2 then that is the issue.

As for rolling back you might need to Google that one.

[Blingting]

Originally posted by rive1573:

Originally posted by Caldrin:

Are you running Windows 24H2 ? if so then that is the issue.

people are still crashing with the previous win version.

Apparently I do have this update installed, but if what everyone is saying is true having the previous version or uninstalling this "24H2" update, will make no difference.

FIX THE GAME GGG.

[Caldrin]

Originally posted by rive1573:

Originally posted by Caldrin:

Are you running Windows 24H2 ? if so then that is the issue.

people are still crashing with the previous win version.

Perfectly fine here with basically 150 hours and no crashing.. the majority seem to be 24H2 not saying there are others having a different issue.. but the most are because of Jank 24H2 and its not just this game its coursing issues with..

[Caldrin]

Originally posted by Blingting:

Originally posted by rive1573:

people are still crashing with the previous win version.

Apparently I do have this update installed, but if what everyone is saying is true having the previous version or uninstalling this "24H2" update, will make no difference.

FIX THE GAME GGG.

Its a Microsoft issue its not just POE2 having the issue with that version of Windows.. I am on the previous version with 0 issues.. I would at least attempt to roll back..

[Blingting]

Originally posted by Caldrin:

Originally posted by Blingting:

Apparently I do have this update installed, but if what everyone is saying is true having the previous version or uninstalling this "24H2" update, will make no difference.

FIX THE GAME GGG.

Its a Microsoft issue its not just POE2 having the issue with that version of Windows.. I am on the previous version with 0 issues.. I would at least attempt to roll back..

Ok so I just uninstall this update "24H2" which is referred to as (KB5048779), and then pause/suspend all future updates? I assume that's all I need to do here?

[Wutimahn]

I had the same, it would crash and I would validate and it would re-install files. I had to re-install it on one of my SSD instead of my HDD and I also disabled 0 and 1 on the affinity for cores, when you launch it go into task manager to disable. I had non stop crashing before and now it will only lock up when something new happens like a boss or changing acts and usually if I don't hit any buttons it freezes for 1-2 seconds and I will be fine. Majority of the game time runs perfect now.

[Blingting]

Originally posted by Wutimahn:

I had the same, it would crash and I would validate and it would re-install files. I had to re-install it on one of my SSD instead of my HDD and I also disabled 0 and 1 on the affinity for cores, when you launch it go into task manager to disable. I had non stop crashing before and now it will only lock up when something new happens like a boss or changing acts and usually if I don't hit any buttons it freezes for 1-2 seconds and I will be fine. Majority of the game time runs perfect now.

Ah cool, good to hear. I see a gajillion threads on this here, Reddit, etc already.

Appreciate the response. We're not alone. GGG fix your game please.

[Blingting]

Not a workaround, which is what we have many of. A fix.

[Pendragon]

Originally posted by Caldrin:

Are you running Windows 24H2 ? if so then that is the issue.

People saying windows 11. I'm using 10 though.

[N3tRunn3r]

these crashes are clearly caused by outdated / corrupted / bad drivers, firmware, hardware and software installed, as well as on "LITTERED" PCs and machines ... with bad settings enabled

clean up your PCs ... do a fresh & clean install . . . NO rollback, NO recovery, NO backup ... delete and format ALL partitions . . . download and install "LATEST" Windows 11 24H2 install (ISO)

update to LATEST stable drivers, firmware (also your router), BIOS, Windows Apps through Windows Store and of course update and use latest software.

do NOT use NVIDIA Experience which is obsoleted and outdated anyways as its development has ended, do NOT use the new Nvidia App. download and install latest nvidia drivers (v566.36) from official site, install drivers ONLY, nothing else . . .

Windows 11 Pro 24H2
i9-14900HX
RTX 4090
32 GB RAM

not a single crash and/or freeze on my end . . . YET

have you checked temperatures of your CPU and GPU?

usually thermal throtteling causes crashes . . . and i9-13 and 14 gen are known to overheat and therefore throttle quickly as these need heavy AiO water cooler installed . . . as not even the hugest CPU fan cooler are enough to keep em cooled down, besides you additionally undervolt/underclock and/or set lower Watts for P0-state for your cores . . .

an i9-13 and 14 gen and a RTX 4080/4090 are heavy power and performance hungry in combo, while i9-12th gen could work without AiO and without undervolt/clock, but with a biggest CPU fan cooler installed for at least.

run HWiNFO, sensors only, minimize to background, launch and play game, after crash, check HWiNFO which cores got shut down / throttled due to heat . . .

if your CPU and / or GPU overheat, underclock and/or undervolt them . . .

thermal throtteling sort of shuts down a or a few CPU core/s to cool down and to prevent further damage, and of course this crashes, freezes running processes as games and even cause BSOD

my i9-14900HX doesnt own a water cooler, I need to underclock it from 5.8 GHz to 4.00 GHz ... so my cores stay below 90°C and do not throttle . . . it also depends on your GPU settings . . . that higher GPU settings are set as ULTRA, that more your CPU needs to work ... if i would play PoE2 on Low/Medium settings, i could use 4.5 GHz btw . . .

so while a GPU stays around neat 65°C, your CPU easily hits damaging 100°C . . .

CPU should run below 90°C at all times, GPU below 85°C at all times . . .

[Lieutenant Dan]

PC freeze when loading? I member seeing a post saying to disable multi threading in the settings before you load an area, then re enable it once you've loaded.