Game Crash and PC Shutdown and can't turn on PC.

[Arthur Morgan]

I've been enjoying Path of Exile 2 for the past three days without any issues. However, after the latest update, I encountered a serious problem while playing on the "Mausoleum of the Praetor". Here's what happened:

- After about 5 minutes of playing on this specific area, my PC suddenly shut down and wouldn’t turn back on for some time.
- Once the PC rebooted, I tried running the area again, but the exact same issue occurred.
- This has now happened three times in total, and I've never experienced similar crashes with any other game (e.g., RDR2, Indiana Jones, Final Fantasy, Baldur’s Gate 3).

- GPU: ASUS TUF RX 7800 XT O16G OG GAMING
- CPU: AMD Ryzen 5 7600 Tray
- RAM: 32 GB

I’ve already monitored system temperatures (no overheating issues detected). Other games and stress tests run without problems.

However, my computer is no longer turning on at all, so I can't try any of the steps you mentioned. I'm sending my computer in for repairs to see what the issue might be. Let's see what happens.

[InfernalInsurgent]

Are you on Windows 11 24H2? Because people have reported the game completely freezing their PC on 24H2. GGG knows about this, don't know when they will fix it.

[Arthur Morgan]

Originally posted by InfernalInsurgent:

Are you on Windows 11 24H2? Because people have reported the game completely freezing their PC on 24H2. GGG knows about this, don't know when they will fix it.

Yes, it was running the latest version of Windows. Now my computer won't turn on at all. I think I might be facing a PSU or CPU failure. I paid money only to end up damaging my hardware, and that's really frustrating. The funny thing is that the PoE2 forums are full of similar complaints. Yet, the game developer doesn't even bother to make a statement.

[InfernalInsurgent]

Yep. Thankfully I haven't experienced a crash which freezes my PC, but I've been dealing with repeated crashes since the patch.

[Boohz]

same here dont worry