PC Freezing/Crashing

[Dubstep]

Each time I try to load into a new area my PC needs a hard restart everytime. Just wondering if others are having this issue. Only happens with POE2.

[serotoninpack]

Report it here

https://www.pathofexile.com/forum/view-thread/3594126

[Chilr0y]

Originally posted by The Last Rizzbender:

Ryzen 7 3700x here.
My experience with this issue:

Any type of loading (first game load, changing locations, opening map, anything) makes my pc randomly dead freeze until hard reboot.

Setting affinity and disabling CPU 0 and 1 made it possible to avoid dead freeze, so i'd able to at least close the game and reopen it (Changing affinity again on each load). Doesn't help much considering it would just freeze again on almost every second load, making the game practically impossible to play.

Disabling multithreading in graphics settings eliminates the issue, but the fps drops to ~30.

Haven't updated bios yet, because:

Changing from DirectX12 to Vulkan seems to completely fix the issue for me.

With DirectX12 - dead freeze until hard reset.

8 hours so far without any freezes or lags.

Changing from DX12 to Vulkan worked for me. Thanks.

[Manuel]

REMEMBER IS early access, just lock frame to 60

[Nord]

Originally posted by Manuel:

REMEMBER IS early access, just lock frame to 60

It didn't help

[Nutgrim]

Bios update fixed the problem for me.
System: Ryzen 7 7800X3D and Rtx 4070.

[mkdr]

@nutgrim very funny. you were mostly on a very very very old Agesa which had other issues for your 7800x3d like way too high SOC voltages. totally different issue. You should had updated over a year ago to not burn your 7800x3d to death.

[Oshunsar]

Had it once last week (also Ryzen) hard restart, didnt check integrity or else just started again and since then its running

[Gotham-Knight]

Originally posted by svzanghi:

Originally posted by Poyzo:

Ok your PC can run it, so it must be on PoE's side with the Ryzen issue.

From what ive been reading the past few days it sounds like it has something to do with a recent windows update but who knows. It completely locks the entire PC and causes CPU load to hit 100% and 80-90'C. I just hope it gets fixed. I can hear my PCs tears falling every time I do a hard power reset.

This has exactly happened to me after an update to the lastest version of windows. I was mid game updated then the problem started to occur

[Uzy Ninefingers]

So, after researching for a bit, the update Windows 11 KB5048667, which is now a part of the cumulative update Windows 11 24H2, seems to affect the CPU power scheduling

"There are suspicions that Windows might now be managing CPU power in a way that places your games or apps into a low-performance mode, even when they shouldn’t be. We fear there’s a problem with the CPU scheduler post-Windows 11 KB5048667. (source[www.windowslatest.com] )

What I think that means that if the game is pushing the CPU to 100% and the power consumption spikes, Windows will try to "correct" the issue which fails miserably. I also might be completely wrong about this since it might be that the power has nothing to do with it, but rather exclusively be a function of processor load.

So, most of the solutions out there try to deal with the scheduler issue, whatever that might be.
1. Vulkan - it tends to be generally much more optimized than DirectX12 which means that a lot of the work on the CPU can be moved on the graphic card, enough for the cores to stay withing decent consumption limits
2. Blocking the framerate at lower values - less work on the CPU
3. Limiting the CPU using BES or Process Lasso - less work on the CPU
4. Disable multithreading - this one allows recovery on crash since CPUs are not slowed down to a crawl
5. BIOS updates - better support for CPUs, hence probably better power control
etc.

All the other methods I think are more or less related to the same, lowering the overall application power consumption.

I have my 5600X overclocked and undervolted so overall it is running pretty cool and smooth for the first 20-30min or so. After a while though, it will start freezing when switching levels.
For me, using BES (Battle Encoder Shirase) and limiting POE2 CPU to 95% solved the issue completly. For you, this may vary or not work at all if the operating system meets the conditions to affect the application for whatever reasons. Ultimately we can only hope for Microsoft to give us a proper update or GG to figure out some sort of fix/workaround.

[YeAhx]

Still crashing for me, sometimes it crashes while loading maps, other times it can crash while the game is paused or when not even in focus (alt tabbed). I have tried both DX12 and vulkan.
5700X3D + RTX 3070
Windows is updated (windows ver. 23H2), Bios is updated. No unnecessary stuff running in background, just browser, discord, razer mouse software and MSI afterburner.

[Choko]

I have a few days of experience with 23h2; the game can still crash, but at least it doesn't freeze the PC, and it recovers property with a pause in the game and not sending to the warp point.

But anyone experience x870e error code 15? I thought yesterday was weird with the sudden program only loading after login and not before. Google led with being a bad SSD, so I installed Samsung Magician, and the program said it's fine, and suddenly it booted up fine too. Then today, error code 15, even with a BIOS reset for hours. Then it's clear I'm dealing with a Pegasus-tier virus. Funny thing: I installed the W11 December 10 update yesterday, and Google search people experience error code 15 like Reddit.

So I janked all memory-related out of battery, and now I'm doing a smooth boot, a very fast boot, in fact.

[o0lynx0o]

i did close Msi after burner so stop crashing game!

[Nalyd]

I've been having the same issues for the past two days, really ever since I've updated Windows to latest firmware. I rolled back my Windows firmware and am gonna wait til GGG resolves this issue so I don't kill my PC :/

[Oblivion]

This issue is still not fixed?? :(

[asd]

Originally posted by YeAhx:

Still crashing for me, sometimes it crashes while loading maps, other times it can crash while the game is paused or when not even in focus (alt tabbed). I have tried both DX12 and vulkan.
5700X3D + RTX 3070
Windows is updated (windows ver. 23H2), Bios is updated. No unnecessary stuff running in background, just browser, discord, razer mouse software and MSI afterburner.

Dont use afterburner in EA games… not worth it