PC Freezing/hanging during level load.

[Is It?]

Edit: What we DO know:

* The Windows version has no relevance to the issue. This SEEMS to be relating to a crash that happens, possibly separate from the freezing problem. It might be related but there's little evidence to support this at the moment.
* Disabling Multithreading In-Game solves the problem, but causes significant performance drops.
* Changing to Vulkan does not make a difference in relation to hardlocking. Unknown if this related to the DX error - of if the DX error is causing by something that would ALSO cause Vulkan to crash - not enough information here.
* Disabling specific CPU cores does NOT solve the problem - however it DOES seem to stop hardlocking - allowing the game process to be closed. This is gleaned from various posts across forums, and is in no way a guaranteed fix.

We know the PoE2 devs are looking at this issue as a priority, so I guess we'll just have wait and see. Official POE2 beta test thread regarding this issue: https://www.pathofexile.com/forum/view-thread/3594126

**EDIT Kapps has released a tool that could potentially help with the loading screen freezing - I have not tested this so AYOR. https://github.com/Kapps/PoEUncrasher/releases/tag/v1.2.0

Let us know in the thread if this has worked for you.

This it NOT for the DX crashes - this appears to be a separate issue.

** EDIT: I have had some good success with an app called Process Lasso. You can use this to specifically set a rule for the PoE2 process to drop to IDLE priority and un-assign 2 cores iflk the CPU usage rises above 95% for a second, and then remain at IDLE for say, 10 seconds. And then resume normal processes.

Find the tool here: https://bitsum.com/

Turn ProBalance on.

Advanced Settings:
Ignore all options except:
Lower to idle priority instead of below normal - Tick this.
Ignore all foregroud processes - UNTICK this - very important.
Change affinity during restraint: CPUs 2-(your core count - eg 15 for a 5800X3D)

Options/CPU Limiter:
Process match: pathofexilesteam.exe (change this to whatever the GGG launcher version is, if using that)
When CPU use is: 85% (experiment with this - the more powerful the CPU, the lower this can be)
For a period of: 1 seconds
Reduce by this many CPU cores: 8 (Essentially half the logical cores your CPU has - you could just put 2, but I don't see an issue with half)
For a period of: 10 seconds.

This has immediately solved the issue for me - and it even decreases load time dramatically as well. Any tool that can reduce the CPU priority and remove cores will probably work, but this can be done on a rule basis per running process.

Anyone else having this? When transitioning to new levels/towns, the PC locks up completely and I have to reboot. Done this twice now?

Maybe post specs? In case there is a commonality?

4080 Super, Ryzen 5800X3D, 48Gb DDR4. Ultrawide 21:9 @ 3440x1440

EDIT: Thanks to all for responding - as I expected, there's no real correlation in hardware specs to the cause of the issue. The PoE Forum thread is also showing exactly the same information.

[Carlucio]

This started happening to me today. It wasnt happening at all.

[Oiled-Gladiator]

This is a problem with the latest version of windows, if you have this problem try reverting to the previous version

[serotoninpack]

https://www.pathofexile.com/forum/view-thread/3594126

The official thread about charshes. The more posts with details about your set-up and experience, the faster it will get patched. GGG looking into it.

[Takkik]

Initially didn't get the crashes, but since this weekend, it's toss a coin when loading a zone....

[Soja_G]

Same here ... 7800X3D, RTX3090, 32GB RAM

[FIRENIGHT]

Process Lasso funcionou comigo, não tenho mais travamentos e as telas de loading estão mais rápidas.

Configurei o Process Lasso para desabilitar 2 núcleos caso o jogo faça o processador passar de 95% por 1 segundo.

Fiz outra configuração onde se o processador estiver com menos de 80% de uso o programa vai abilitar todos os núcleos.

Está funcionando 100% e não tenho perda de frames.

Tentei o BES mas não deu certo, perdi muito frame e ainda assim o jogo travava no loading.

3600x
4060ti
Win11 24h2
‐-----------------------------------
Process Lasso worked for me, I no longer experience crashes and the loading screens are faster.

I configured Process Lasso to disable 2 cores if the game causes the processor to exceed 95% for 1 second.

I made another configuration where if the processor is less than 80% used, the program will enable all cores.

It's working 100% and I have no frame loss.

I tried BES but it didn't work, I lost a lot of frame and the game still stuck when loading.

3600x
4060ti
Win11 24h2

[Tsi Aileron]

Switching to Vulkan solved the hard crash I was getting. 3060 Ti, Ryzen 5800X, w/32 GB ram.

[Nord]

crashes continue after all updates

[Noxterium]

try limiting max CPU output to 95% in the powersavings options, had no crash since i did that

[Sin317]

Installing latest VC++ distro 32/64 seems to be the fix for the crashes. I've been crash free since I installed them, and I was crashing all the time before (with PC freezing).

[FeelsBendMan]

I cba to try this game without the crashes.. The windows update is the problem here..

[hyperzeal]

I want my money back. Report the game to steam.

[Raglany]

Can't even load the game, crashes. No error message, nothing.
7800X3D - 32GV - 4080

[Is It?]

Opprinnelig skrevet av Marjay:

Opprinnelig skrevet av Is It?:

** EDIT: I have had some good success with an app called Process Lasso. You can use this to specifically set a rule for the PoE2 process to drop to IDLE priority and unassign 2 cores if the CPU usage rises above 95% for a second, and then remain at IDLE for say, 10 seconds. And then resume normal processes.

Find the tool here: https://bitsum.com/

This has immediately solved the issue for me - and it even decreases load time dramatically as well. Any tool that can reduce the CPU priority and remove cores will probably work, but this can be done on a rule basis per running process.

Anyone else having this? When transitioning to new levels/towns, the PC locks up completely and I have to reboot. Done this twice now?

Maybe post specs? In case there is a commonality?

4080 Super, Ryzen 5800X3D, 48Gb DDR4. Ultrawide 21:9 @ 3440x1440

EDIT: Thanks to all for responding - as I expected, there's no real correlation in hardware specs to the cause of the issue. The PoE Forum thread is also showing exactly the same information.

What we DO know:

* The Windows version has no relevance to the issue.
* Disabling Multithreading In-Game solves the problem, but causes significant performance drops.
* Changing to Vulkan does not make a difference in relation to hardlocking. Unknown if this related to the DX error - of if the DX error is causing by something that would ALSO cause Vulkan to crash - not enough information here.
* Disabling specific CPU cores does NOT solve the problem - however it DOES seem to stop hardlocking - allowing the game process to be closed. This is gleaned from various posts across forums, and is in no way a guaranteed fix.

We know the PoE2 devs are looking at this issue as a priority, so I guess we'll just have wait and see.

So if I were to disable multithreading I can play the guy without issues, no crashing whatsoever? just gonna have 60fps or less?

Pretty much, although the experience is definitely sub-optimal. Especially in towns. It IS playable on a reasonable machine. Try Process Lasso as in my post; it does seem to be working for those who use it.

[Artorias]

4090-7800x3d-64gb. Game is crashing on loading screen mainly map loading. Im going to stop playing until its fixed. I was getting tired of doing the affinity change but now its just crashing on any loading. It works perfectly on my g14 though.