Black screen after launching the game

[McMurkem]

Hello, I'm getting a black screen after launching the game on my PC. I don't encounter this issue on my Steam Deck. My specs are:

NVIDIA system information report created on: 03/13/2025 09:28:23
NVIDIA App version: 11.0.2.341
Operating system: Microsoft Windows 11 Home, Version 10.0.26100
DirectX runtime version: DirectX 12
Driver: Game Ready Driver - 572.70 - Wed Mar 5, 2025
CPU: 13th Gen Intel(R) Core(TM) i9-13900HK
RAM: 32.0 GB
Storage (2): SSD - 3.6 TB,SSD - 476.9 GB

Graphics card
GPU processor: NVIDIA GeForce RTX 4080 Laptop GPU
Direct3D feature level: 12_1
CUDA cores: 7424
Graphics clock: 2100 MHz
Max-Q technologies: Gen-5
Dynamic Boost: No
WhisperMode: No
Advanced Optimus: Yes
Maximum graphics power: 175 W
Memory data rate: 18.00 Gbps
Memory interface: 192-bit
Memory bandwidth: 432.048 GB/s
Total available graphics memory: 28508 MB
Dedicated video memory: 12282 MB GDDR6
System video memory: 0 MB
Shared system memory: 16226 MB
Video BIOS version: 95.04.3c.00.6a
IRQ: Not used
Bus: PCI Express x8 Gen4
Device ID: 10DE 27E0 0BF01028
Part number: 3756 0110

Any help would be appreciated.

[AlexPlaySide]

Hey McMurken, this is certainly not optimal.

I'll said this through to the devs.

[AlexPlaySide]

Hey, so I talked to the devs and unfortunately there isn't a clean fix to this situation.

They suggested doing all the classics. Quitting the game and restarting. If there's still an issue, verifying the game files. If that doesn't work, try uninstalling and re-installing.

If that doesn't work, let us know again and we can look into it more.

[McMurkem]

I have tried each of these fixes previously. I didn't encounter this before December.

[AlexPlaySide]

Hmm, alrighty, the devs have a few questions that would help them identify the issue:

• Have they ever had the game boot correctly since December?
  
• Have they changed any PC parts since December?
  
• Are their drivers up to date?
  
• Are they able to run other games fine?
  
• Do they know if they'd previously had crashes or opted into analytics?

The other thing that can help is sending through a log file, so the devs can't delicately go through your game.

To do this could you send the file called Player.log, which is here: C:\Users\{username}\AppData\LocalLow\Playside Studios\KILL KNIGHT

And drop it here[playside.zendesk.com]

[McMurkem]

- Game has not correctly booted on this laptop since December, but does boot using the same cloud save on Steam Deck OLED.
- No PC parts have been changed since December. I did revert back to using my laptop's display vs my monitor prior to this time.
- I check for driver updates 1-2 times per month. I am checking again now just to be sure. Up-to-date after checking Windows Update, SupportAssist, and NVIDIA App, and Intel Graphics Command Center.
- I run every other game I play usually with setting maxed out and no issues.
- No previous issues crashes that I can recall. I confirmed on Steam Deck that I did opt into analytics.

log file sent

Thanks again for looking into this issue for me!

[HenIchaer]

Just revert your graphics card's driver.
The 572.70 is broken. You can easily google information about this driver's issue. NV tried to fix the black screen issue for their 50XX cards, but they broke 40XX instead. As far as I remember, this only happens, when you use a Display port cable.

I had the same problem with other games with this exactly driver.