Cuphead

Cuphead

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PigmonkeY Sep 29, 2017 @ 6:24am
Game crashes on launch
Anyone been able to get the game to actually run? Mine crashes immediately after the opening note of the opening cinematic when you launch the game.
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Showing 1-15 of 21 comments
ThePlainswalker Sep 29, 2017 @ 6:26am 
I have the same issue.
ThePlainswalker Sep 29, 2017 @ 6:32am 
On 4th attempt at launching it worked
same issue :(
Dingus Sep 29, 2017 @ 9:47am 
I also am getting this. I don't even make it to the note, just the static... roughlly a few seconds after it launches and starts the cinematic.
Zippa Sep 29, 2017 @ 10:10am 
While I own the game from the Windows store (yes I wanted it for console aswell, fight me) I also seem to have the issue of crashing at the first screen.
Tec Sep 29, 2017 @ 10:46am 
Had the same issue. I'll retry if that worked for some of you.
Gino Zump Sep 29, 2017 @ 11:32am 
just keep launching it over and over. after that it starts normally each time.
Tec Sep 29, 2017 @ 11:33am 
yeah. started normally after 5 tries. very strange bug
jumpedeel Sep 29, 2017 @ 11:38am 
me too, i had to turn off windows defender to run the game. Windows defender detected a trojan in the game: Win32/Azden.A!cl, someone with this problem too?
Dingus Sep 29, 2017 @ 12:29pm 
Opening and closing it several times in rapid succession seemed to eventually get it to work for me. I've noticed that at the point where it used to crash is the same moment I'd get the Steam community popup in the corner of my screen, so I wonder if it's related to that somehow.
somebodyElse Sep 30, 2017 @ 1:21am 
The game was also crashing on my computer. To make it work, i disabled the internet connection and the antivirus (Kaspersky). When launched, the game worked without crashing. For a test i then quit the game and enabled back the antivirus and the internet connection and relaunched the game again and it worked.
zerosleep Sep 30, 2017 @ 2:08am 
Bump for visibility.

Seems to be an Xinput issue in the log files. Game needs patched
oveto15 Sep 30, 2017 @ 4:44am 
I ve got the same problem. I cant run the game even when antivirus is deseable .
TheDonDope Oct 7, 2017 @ 4:24pm 
If you have Fraps installed, exit it.
If you are using GeForce Experience, disable the Overlay.
T-Wrecks Oct 26, 2017 @ 10:19pm 
I'm having the same issue, I'm not using Fraps nor the GeForce Experience. I've gotten the game to boot up before by hitting alt+tab or the windows key right when the game starts and let it get to the title screen while minimized but that has stopped working, I've also noticed the game usually crashes around the time the Steam Community popup appears so I wonder if there's any correlation, also it seems if you can get it to successfully start once it'll start up pretty reliably until you reboot if anyone has any ideas on how to fix this please let me know.
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Date Posted: Sep 29, 2017 @ 6:24am
Posts: 21