Support and Bug Reporting

[thatOnegirlTV]

Thank you for supporting the release of Jurassic Park Classic Games Collection!

We wanted to make a central thread for us to gather any bugs that you may encounter. This thread is for bug reporting only so if you have any suggestions or other comments please start a new thread. If you encounter a bug please provide the following to [e-mail]
- The bug you've encountered
- DxDiag Output
- Steps to reproduce the issue
- Any other supporting information that may be relevant

[ForestDragon]

So no more updates? That map bug stay with us forever?

[dottsakuragi]

Origineel geplaatst door ForestDragon:

So no more updates? That map bug stay with us forever?

The map bug, the audio bug, game not starting.... everything. thatOnegirlTV could at least say something or address us to someone who is capable of helping us. Return the game is not an option for almost all of us. I don't understand why steam doesn't contact thatOnegirlTV and say: hey! help this people they paid your game!

[NAKEDnick]

I cannot get this game to launch on my SteamDeck at all. It starts to launch and then immediately goes back to the steam menu.

I’ve tried all the basic recommendations but nothing seems to do the trick.

[Guilherme]

Origineel geplaatst door thatOnegirlTV:

Thank you for supporting the release of Jurassic Park Classic Games Collection!

We wanted to make a central thread for us to gather any bugs that you may encounter. This thread is for bug reporting only so if you have any suggestions or other comments please start a new thread. If you encounter a bug please provide the following to [e-mail]
- The bug you've encountered
- DxDiag Output
- Steps to reproduce the issue
- Any other supporting information that may be relevant

I would like support to make this at a "buyable" price, please.

[Rikuras]

16-bit (SNES) Jurassic park keeps pulling up the level 1 map from the 8-bit (NES) version...which is wildly unhelpful since that's a completely different game,

[Halderim]

The collection still not fixed and misses features, like NES map on the SNES game, no button mapping, putting much effort into the DOOM SNES game but this gets no attention

[Azrael]

The maps are wrong... for example: the in game map for 16bit version is the 8bit one, and the 16bit map is in portable 2.
Would it still be possible to fix this?

[ForestDragon]

Origineel geplaatst door Azrael:

The maps are wrong... for example: the in game map for 16bit version is the 8bit one, and the 16bit map is in portable 2.
Would it still be possible to fix this?

It's a known bug since the update 1... but the maps are still in the game files, I just printed it!
(I think they will never fix it)

[Azrael]

Origineel geplaatst door ForestDragon:

Origineel geplaatst door Azrael:

The maps are wrong... for example: the in game map for 16bit version is the 8bit one, and the 16bit map is in portable 2.
Would it still be possible to fix this?

It's a known bug since the update 1... but the maps are still in the game files, I just printed it!
(I think they will never fix it)

Sorry but if I bought a game, I want to have the best possible experience with it... if I have to take a screenshot of something or download a mod to fix problems that the devs should solve... I don't waste my time playing that .
Until the company behind this game doesn't resolve it, this was the biggest disappointment I've had on Steam this year (so far).

[Hobbes09]

Think much of this has been mentioned, but...

-16 bit passport photos for instructions are missing.
-16 bit map is showing the 8 bit map. Additionally, might be helpful having building maps as well, though that isn't a bug.
-Crashing issue in audio playback.
-JP2 Chaos Continues weapon sounds are glitched. Lethal weapons are playing the non lethal weapon sounds.

[MetzMan]

When plugging in a controller the game will crash right after the "Loading. Please Wait.." screen when booting up. Or when Plugging in a controller when you are on the main menu. I tried a Ps4 standard controller and a XBOX One Elite. Both the same crash.

[Likino2110]

Good morning,
I encounter a problem on Jurassic park SNES when I want to put the map it shows me the map of Jurassic park NES am I the only one to encounter this problem if so how to resolve it?
Thanks in advance.

[MetzMan]

Origineel geplaatst door Likino4532:

Good morning,
I encounter a problem on Jurassic park SNES when I want to put the map it shows me the map of Jurassic park NES am I the only one to encounter this problem if so how to resolve it?
Thanks in advance.

This is a known issue and has been reported a lot already. Not sure why it's not fixed yet, but I'm pretty sure they're aware by now.

[ForestDragon]

Map bug now fixed, as well other problems! Try the game now!

[dottsakuragi]

The audio problems are still there....any other problem is fixed