Jurassic Park Classic Games Collection

Jurassic Park Classic Games Collection

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thatOnegirlTV Nov 22, 2023 @ 11:55am
Support and Bug Reporting
Thank you for supporting the release of Jurassic Park Classic Games Collection!

We wanted to make a central thread for us to gather any bugs that you may encounter. This thread is for bug reporting only so if you have any suggestions or other comments please start a new thread. If you encounter a bug please provide the following to digitalsupport@limitedrungames.com
- The bug you've encountered
- DxDiag Output
- Steps to reproduce the issue
- Any other supporting information that may be relevant
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Showing 1-15 of 68 comments
ForestDragon Nov 22, 2023 @ 12:16pm 
1. Game doesn't start at fullscreen! (Only after pressing alt+enter)
2. In the Jurassic Park SNES version the passport photos are missing!

Thanks for the support!
Last edited by ForestDragon; Nov 22, 2023 @ 12:29pm
Brigador Lemur Nov 22, 2023 @ 1:29pm 
The game isn't working for me at all, keeps crashing after the Carbon Engine logo.
Céré-Ruggiero Nov 22, 2023 @ 5:22pm 
I meet all the system requirements, but still, the game runs in slow motion. How can I fix this ?
MondoMan Nov 22, 2023 @ 8:31pm 
Game doesn’t display properly on Steam Deck. Stretches vertically, no matter what I do.
Blackened Halo Nov 22, 2023 @ 11:37pm 
- No display/graphics options in the main menu
- No mouse support whatsoever
- No button mapping
- Jurassic Park (NES) is lagging when it comes to the sound and controls
- the FPS parts in Jurassic Park (16-bit) are basically unplayable due to its superlow framerate
- very limited CRT settings
- the implemented CRT settings are way too aggressive making it looks worse than actual CRT
- Why there is no Blend option (screen filter) available for all games in the collection?
- Why there is only 2x Screen size option and Full? (1x, 4x, etc are completely missing)

Free emulators can do better, your Carbon Engine is worse!
claytonhorning Nov 23, 2023 @ 3:51pm 
thatOnegirlTV,

I played through one of the games and got all trophies/achievements associated with the game. Upon switching to a different game in the same gaming session, after beating the game, the trophy/achievement didn't pop. Luckily, I had a save game/save state set up right before the ending in the second game I was playing. I closed the game down then relaunched the game, reloaded the save right before the ending in the second game I was playing, and it popped that time after finishing it.

HOWEVER,

The trophy for beat the SNES JP game didn't pop. I saved right before the helipad, reloaded the game, reloaded the save, nothing. I rebooted the game, reloaded the save, stepped on the H, nothing. Shame on Limited Run Games for releasing an unfinished, buggy game.

There was a section of floor in JP Rampage Edition when playing as Grant in the ruins level when riding the Triceratops that was missing, so the game was unfinishable unless you glitch Grant over the hole, which I did.

I'm NOT happy and not impressed. It's so sad that Retroarch is superior to collections that charge money. Like I said earlier, you guys should be ashamed of yourselves for releasing this buggy trash collection that you had 30 years to get right. The problem with this collection is that it didn't take any discipline to attain it. You read what others had done, and you took the next step. You didn't earn the knowledge for yourselves, so you don't take any responsibility for it. You stood on the shoulders of geniuses to accomplish something as fast as you could, and before you even knew what you had, you've patented it, and packaged it, slapped it on a plastic game box and now you're selling it. Your programmers were so preoccupied with whether or not they could, they didn't stop to think if they should.
https://youtu.be/F_7RvW-avZ8?feature=shared

PSN PROFILE [psnprofiles.com]
Last edited by claytonhorning; Nov 24, 2023 @ 1:03pm
Cpt_Mazel_MacSta Nov 24, 2023 @ 5:12am 
In Steam Option is the Game in German, when it start i become a French Text.

Only One Game have an Language Select (Jurassic Park 2 Portable), the other Games are Only in English and I Know Jurassic Park 16-Bit, Jurassic Park The Chaos Continues 16-Bit and Jurassic Protable have an German Release.
Mr. Poolcheck Nov 24, 2023 @ 12:05pm 
Game will not start if you use an Xbox one headset.
Last edited by Mr. Poolcheck; Nov 24, 2023 @ 7:09pm
MondoMan Nov 24, 2023 @ 8:47pm 
Windows 10- game launches in windowed mode with no way to change it
ForestDragon Nov 25, 2023 @ 5:49am 
Originally posted by CarlDenham:
Windows 10- game launches in windowed mode with no way to change it

Press alt+enter
Halderim Nov 25, 2023 @ 7:52am 
There is no way to change the button mapping
MikeWolfskin Nov 26, 2023 @ 6:20am 
1.) Steams front page for the game has a red crossed out symbol over the GamePad ( When using a Xbox Series S/X Controller (Also called Xbox Core Controller) and says GamePad not support for this game. THIS IS FAILS. All of the games work with Gamepads.

2.) There is no Quite button on the Main Menu. Nothing in the menu indicates you can close out the game with ESC on the Keyboard or the View/Select button on your gamepad.

3.) There is no Settings button on the Main Menu. It be nice to set the screen size filter and border settings to all 7 games at once from there.

4.) The game starts in Windowed mode on Windows 10 and Windows 11 PC's I end up having to push Alt and Enter on the Keyborad each time I close and reopen the game. The settings should be set and saved so I don't have to.......... its very annoying. (It does not do this on my Steam Deck, Nintendo Switch, PS4/PS5.)

5.) SNES 16 BIT Jurassic Park has the Actors Photos Missing from the Messages

6.) Love the Main Menu music theme picked from the Ocean music of SNES 16 Bit Jurassic Park Game but its way to blaring load. In contrast the games music in all 7 games at the same volume is more then half the volume. A settings menu that has a menu volume control be nice. Tested this on a Steam Deck, Windows 10 and 11 PC, and a Laptop all 3 different sound systems the music is way to load at start while in the Main Menu. Same Volume is pleasant in all 7 games while in gameplay.

7.) Come on guys; 1 save slot per game? It be nice to have 3 per game.

8.) While you can use a GamePad (what I like best for the games like this) and a keyboard (Not my thing) there is no mouse support at all. You may want to include a GamePad is Recommend for best experience icon as the game starts up like other games Devs have started to do. I however see no reason why it can't be made to work.

9.) No way to change the buttons layout. Example when I play SNES Jurassic Park 1 and 2 I like my gamepad to be Y X B A but its defaulted to X Y A B. It be nice to flip the buttons or do the mapping of my own layout. I played it back on 16 Bit SNES and its confusing to have it flipped the other way around from my memory.
Strofka Nov 27, 2023 @ 5:00am 
Hey, I have just things to write.
First, most import to me is gamepad support or key bidings list in main menu. I know retro experince, but I spend over than 40 minutes in all game to find all binds.

Second is framerate in SNES games...little bit suck sometimes, but the rest ist fine. I love this pack. I love Jurassic park movies but never played a games older than Operetion Genesis. Now I Can :)
claytonhorning Nov 27, 2023 @ 12:09pm 
AAAAAaaaand Limited Run Games does not claim any responsibility for their broken game with glitched trophies.

From: Maria (Limited Run Games) <support@limitedrungames.zendesk.com>
Sent: Monday, November 27, 2023 2:56 PM
To: Clayton Horning
Subject: [Limited Run Games] Re: Ticket ID [149012]

Your request [149012] has been updated. To add additional comments, reply to this email.
Maria (Limited Run Games)
Nov 27, 2023, 14:56 EST
Hello there Clayton,

I hope this email finds you well! We do apologize for the delayed response and as we are working through a high volume of support tickets at this time.

I'm sorry to see that you are experiencing an issue. Unfortunately, we are not set up to provide this type of troubleshooting assistance.

At this time, your best bet would be to contact PlayStation customer support here https://www.playstation.com/en-us/support/. They can provide troubleshooting steps that can help to clear most issues.

I do hope these details were helpful. Should you encounter any further issues at all, please feel free to contact us again at any time.

Otherwise, be well and have a wonderful day!
Maria
Customer Support Specialist
Limited Run Games


Clayton Horning
Nov 23, 2023, 18:00 EST
This trophy is bugged. I would like for you to update the game and fix the trophy. I've beaten the game but it did NOT award the trophy to me. I saved right before the Helipad, rebooted the game, reloaded the save, nothing. I rebooted the PS4, reloaded the save, nothing. Is anyone else having a problem? I'm NOT happy.
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IMG_20231123_175846860[1].jpg
Blackened Halo Nov 27, 2023 @ 12:43pm 
Originally posted by claytonhorning:
AAAAAaaaand Limited Run Games does not claim any responsibility for their broken game with glitched trophies.

From: Maria (Limited Run Games) <support@limitedrungames.zendesk.com>
Sent: Monday, November 27, 2023 2:56 PM
To: Clayton Horning
Subject: [Limited Run Games] Re: Ticket ID [149012]

Your request [149012] has been updated. To add additional comments, reply to this email.
Maria (Limited Run Games)
Nov 27, 2023, 14:56 EST
Hello there Clayton,

I hope this email finds you well! We do apologize for the delayed response and as we are working through a high volume of support tickets at this time.

I'm sorry to see that you are experiencing an issue. Unfortunately, we are not set up to provide this type of troubleshooting assistance.

At this time, your best bet would be to contact PlayStation customer support here https://www.playstation.com/en-us/support/. They can provide troubleshooting steps that can help to clear most issues.

I do hope these details were helpful. Should you encounter any further issues at all, please feel free to contact us again at any time.

Otherwise, be well and have a wonderful day!
Maria
Customer Support Specialist
Limited Run Games


Clayton Horning
Nov 23, 2023, 18:00 EST
This trophy is bugged. I would like for you to update the game and fix the trophy. I've beaten the game but it did NOT award the trophy to me. I saved right before the Helipad, rebooted the game, reloaded the save, nothing. I rebooted the PS4, reloaded the save, nothing. Is anyone else having a problem? I'm NOT happy.
Attachment(s)
IMG_20231123_175729212[1].jpg
IMG_20231123_175846860[1].jpg

and who does if not they? lol ..maybe it´s me... :D
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