Game keeps crashing

[Salty-Pockets]

I keep getting this error

E CreateIndexBuffer: CreateBuffer failed:
0x887a0005 The GPU device instance has been suspended. Use GetDeviceRemovedReason to determine the appropriate action.

Im no computer wiz. THis crash was happening randomly, but I've gotten to a point where it consistently crashes at a certain cutscene and event trigger

[UltraSun]

Hello Salty-Pockets,

It sounds like you GPU and/GPU driver might be crashing.
Do you have any issues with other games you own? Maybe even Trails through Daybreak 1 if you own that?

General recommendation for me would be to try and lower your settings, but that is based on very little information from you and could be off base.
I assume you have the location of the game log based on your post. Would you be able to share the crashdump, log and settings file if you have those available?

You can upload it to any reputable file sharing site you find comfortable. Examples could be Google Drive, OneDrive or Mega. Just make sure to make them public, as I know Google Drive for example defaults to making shareable links private :)

Could you also fill this out based on your PC to the best of your ability?

System Information
Operating System:
CPU:
Graphics Card:
Graphics driver version:
RAM:
Audio:
Storage type(SSD/HDD):
Game Controller (Yes/No):
Game Controller Model (If applicable):

Game resolution:
Monitor's maximum resolution:
Using multiple monitors?:

[Salty-Pockets]

I've had similar issues with Daybreak 1 but it was never this bad and it eventually stopped crashing. But i can run games like hunt showdown on their highest graphical settings with not a stutter in performance. But then I'll play a game like Void Crew on the lowest settings possible and it would still crash nonstop.

As for location it crashed occasional bbut not often until i got to Nemeth Isle.



System Information
Operating System: Windows 11
CPU: 12th Gen Intel(R) Core(TM) i7-12700H 2.30 GHz
Graphics Card: Nvidia Geoforce RTX
Graphics driver version: V. 572.47
RAM: 16gb
Audio: wireless Headphones
Storage type(SSD/HDD): SSD
Game Controller (Yes/No): No (keyboard and mouse)


Game resolution: (I've tried it in borderless, windowed, and fullscreen with 1920x1200)
Monitor's maximum resolution:
Using multiple monitors?: [/quote] I have a single monitor


I believe i uploaded the files to google drive, (As i said Im not computer wiz this stuff took me a minute to gather) https://drive.google.com/drive/folders/1wdG9Ypsw8tqVHQWK0k7zokCxMkJhE0qO?usp=drive_link

Ive tried a reinstall and I've done the verify integrity and it would say no errors

(Thnx for gettin in touch btw)

[UltraSun]

Originally posted by Salty-Pockets:

I've had similar issues with Daybreak 1 but it was never this bad and it eventually stopped crashing. But i can run games like hunt showdown on their highest graphical settings with not a stutter in performance. But then I'll play a game like Void Crew on the lowest settings possible and it would still crash nonstop.

As for location it crashed occasional bbut not often until i got to Nemeth Isle.



System Information
Operating System: Windows 11
CPU: 12th Gen Intel(R) Core(TM) i7-12700H 2.30 GHz
Graphics Card: Nvidia Geoforce RTX
Graphics driver version: V. 572.47
RAM: 16gb
Audio: wireless Headphones
Storage type(SSD/HDD): SSD
Game Controller (Yes/No): No (keyboard and mouse)


Game resolution: (I've tried it in borderless, windowed, and fullscreen with 1920x1200)
Monitor's maximum resolution:
Using multiple monitors?:

I have a single monitor


I believe i uploaded the files to google drive, (As i said Im not computer wiz this stuff took me a minute to gather)

(Thnx for gettin in touch btw) [/quote]
Thanks for the info. You write you got a Nvidia GPU. Do you know the specific model number for this? Here I am thinking something like RTX 2080 or 3060.
Based on your CPU I assume you are on a laptop too?

You mention that you have uploaded the crash files to your Google Drive. Could you share the file here as well?

[UltraSun]

Whoops I see you updated your post with the download link. It's locked however, so I've sent an access request :)

[Salty-Pockets]

https://drive.google.com/drive/folders/1wdG9Ypsw8tqVHQWK0k7zokCxMkJhE0qO?usp=sharing

SHould be unlocked now

Its a 3060 the nvidia card (I downloaded the most recent driver update)

[UltraSun]

Originally posted by Salty-Pockets:

https://drive.google.com/drive/folders/1wdG9Ypsw8tqVHQWK0k7zokCxMkJhE0qO?usp=sharing

SHould be unlocked now

Its a 3060 the nvidia card (I downloaded the most recent driver update)

Yup, can confirm I can now access the folder. Thanks!